NUMBER OF ROOMS
But this room has ants on the floors and wall, bathroom. Wow Breakfast was very good and it’s close to stores to walk and enjoyed looking out window looking at the view and closer for friends of our tp pick us up
This is the second room we were transferred to. The first room had all this plus torn curtains that looked like cats attacked it. There was hair on the mattress pad and dead bugs on the mattress protector which is why we moved to the second room. The pool is still shut down and there is not one positive amenity here. The staff was very unhelpful and blew off our concerns. When we were transferred to our second room we complained about the same issues and about being on the first floor and our window not locking (we were told he was assisting a guest and would send someone). We eventually fixed the window ourselves. This hotel should not be up and running especially as a Wyndham property. We will be checking out early and asking for a refund.
This was by far the worst hotel I have EVER booked. The pictures are misleading. The rooms are disgusting and the service is even worse. I literally checked out early. This place is unsafe. There was a man with a blind fold on in the lobby sitting in the dark. The pool was full of algae. The bathroom had a small roach in it (where there is one there are many). The sheets had stains. The doors dont even close all the way. I packed my things and left. Please do not stay here especially if you have a family. Wyndham should be ashamed for allowing this. When I did come back to check out the guy working the front desk thought it was more important to stir what looked like sticky grits than to acknowledge that a customer was standing at the front desk looking for assistance. So disappointed. Had I known anything about Houston I definitely would have made a different hotel choice. …
Great place to stay, the customer service was splendid. The room cleanliness was a plus because most places still have a horrible stench in them. The location is easy to find too. A great place to bring the family to.
In my experience amazing service,accesible price, clean, near to interest places, my room was small but comfortable,and the most important for me the food I love every breakfast there. Although I was just some days I enjoy it. book here!