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Houston

Holiday Inn Express Houston-Downtown Convention Center

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1810 Bell St, Houston, TX 77003-4206
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Room & Suite (155)
Certificate of Excellence

About

#93 of 568 hotels in Houston
Location
Cleanliness
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Value
Certificate of Excellence
Why stay anywhere else? Make The Holiday Inn Express Hotel and Suites Convention Center your first choice for your next trip to Houston, Texas. Located in beautiful downtown Houston one block from the Houston Toyota Center, Houston Rockets headquarters, and two blocks from the Houston Convention Center, Houston s biggest convention center. Astros fan? We are just 0.5 miles from Minute Maid Park and the Astros, 2 miles from the University of Houston, 3 miles from the Texas Medical Center, and 6 miles from Reliant Stadium. The Holiday Inn Express is within a mile of Exxon-Mobile, Chevron, Shell, Meridian, Lyondell, Planned Parent Hood, as well as restaurants and the Houston Theater District.In a hurry? Stop by our complimentary hot breakfast bar and pick up a warm cinnamon roll or a biscuit with gravy, or you can pick from our other favorite selections. Whether you are traveling to Houston for business or leisure our hotel accommodation has all of the must have amenities you expect and more: free parking, large heated pool, business center, fitness center, free wireless Internet access, ATM on site. Enjoy spacious guest rooms, incredibly friendly employees and service. We are sure that on your next trip, you will make Holiday Inn Express Hotel and Suites your first choice.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Free internet
Wifi
Internet
Hot tub
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Fax / photocopying
Spa
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Good to know
  • HOTEL CLASS
    2 stars
  • HOTEL STYLE
    Family, Centrally Located
  • Languages Spoken
    English, French, Spanish, Portuguese
  • NUMBER OF ROOMS
    112
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Popular mentions
I stayed 2 days for business (then another trip after for pleasure - see other reveiew). The location is good and breakfast is the standard HIE breakfast with a nice room. Didnt park this time but did last time and spaces are limited but fine. The front desk clerk acted pretty abruptly over a billing issue and I shared my concerns. He thought about it, discussed with the manager and wrote me a nice lettett explaining where he went wrong and offered me some points. Very nice. Gotta appreciate someone acknowledging and trying to make things right!! Stay there. See next review because I stayed for another trip too.
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Location served me attending a conf last minute at the Brown, other hotels were 2x the price just a few blocks away. But the smell of mold or mildew in my room was hard to take. Admittedly i didn’t ask to switch rooms, I assumed it wouldn’t change based on scent in hallway and wasnt worth the hassle for barely over two days, most of which wouldn’t be in the room. The stairwell smelled of something like vomit and my bathroom stunk like sewer and at one point I saw a fan/heater in my hallway on the third floor by the elevator so something tells me moisture is a problem there. Also when the room blower went on I heard bubbling or running water. Breakfast was ok and I appreciated an option for fence locked half of parking, as they can’t control what goes on around them. Fitness center worked ok - only used the treadmill and the shower head was decent, even though the prior person had it pointed upward so when I turned it on to heat up water it sprayed on the floor. Bed was adequate I suppose. I won’t be going back here - too many marks against it and will probably think twice about a HIE next time in other cities.
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I stay at this hotel every year in January for Houston Marathon. I make my reservation one year ahead each time. I am also a Gold IHG member. This year one of my credit cards expired in October and another card was potentially compromised, so AMEX replaced it. I'm not sure which card was used to make the reservation, but in any case, I logged into my HIE account and updated the credit card info to make sure my reservation was up to date. Today I received an email from this hotel stating that they tried to verify my card by submitting a $10 charge, which was declined, so this hotel assumed it was invalid and cancelled my reservation. No phone call, no email to request updated credit card info. Just cancelled my reservation. This is 10 days before the marathon, which brings 20,000 runners into the city and fills all of the hotels. This was a very unprofessional and unfair move on this hotel's part. After being a loyal customer at this hotel for a number of years... never again!!
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Response from IHGService, General Manager at Holiday Inn Express Houston-Downtown Convention Center
Responded Jan 21, 2020
Hello agmom98, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for the inconveniences you encountered. We appreciate that you brought your experience to our attention and we take feedback seriously and will directly speak to the General Manager regarding the concerns you raised, particularly about the cancellation of your reservation, so that we can make the necessary changes and provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. In addition to this, we have sent you a Private Message for further details. Hector P Case Manager IHGService
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Perfect for what I needed, a clean, large comfortable room and bed, close to downtown. Handy bar/restaurant attached with decent menu and plenty of drinks selection. Only downside - $30 for valet parking (no other parking options)
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Clean and roomy rooms with a reasonable price. It is within walking distance to venues like the Toyota Center in the convention center district. Add free parking and complimentary breakfast and it’s a winner!
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PRICE RANGE
$145 - $264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express houston-downtown hotel houston, holiday inn houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
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Frequently Asked Questions about Holiday Inn Express Houston-Downtown Convention Center
Which popular attractions are close to Holiday Inn Express Houston-Downtown Convention Center?
Nearby attractions include Toyota Center (0.2 miles), Houston Graffiti Building (0.1 miles), and Engine Room (0.2 miles).
What are some of the property amenities at Holiday Inn Express Houston-Downtown Convention Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Express Houston-Downtown Convention Center?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Houston-Downtown Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Houston-Downtown Convention Center?
Conveniently located restaurants include The Grove, China Garden Restaurant, and Pappadeaux Seafood Kitchen.
Are there opportunities to exercise at Holiday Inn Express Houston-Downtown Convention Center?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Holiday Inn Express Houston-Downtown Convention Center located near the city center?
Yes, it is 0.2 miles away from the center of Houston.
Are any cleaning services offered at Holiday Inn Express Houston-Downtown Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Houston-Downtown Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Houston-Downtown Convention Center offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Houston-Downtown Convention Center?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.