We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Quality Inn & Suites West Chase

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Quality Inn & Suites West Chase
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

70 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 66: English reviews
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Front desk helpful, but everything else...first off the room temp was set to 64 degrees and was FREEZING! The radio was left on and the sheets felt damp. Funky smell in the hall and different funk in the room. Went down for breakfast at 830 and there were no other got items besides a waffle. No sugar for the coffee... More 

Helpful?
Thank Erick S
Monika G, General Manager at Quality Inn & Suites West Chase, responded to this review

A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve.... More 

Austin, Texas
Level Contributor
357 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We checked in late on a weekday and the clerk, Eboni, was not friendly. She greeted us with a mad face and a "YES?" Plus, we didn't know about the refundable $50 deposit, but it was late so we just dealt with the surprise and the rudeness. We stayed on the top floor in a king suite. The hallway was... More 

Helpful?
1 Thank djz032070
Monika G, General Manager at Quality Inn & Suites West Chase, responded to this review

 We sincerely apologize for your poor experience you encountered at our hotel. Our team takes a lot of pride in what we do, and this is not typically the way we treat our guests. Please rest assured your comments in regard to cleanliness and customer service has been addressed with housekeeping and the greater team, to ensure we are... More 

Lake Charles, Louisiana
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 13, 2016 via mobile

Everything was perfect! Check in and out was fast. Staff was friendly. Very clean and neat. Breakfast was decent. The stay was very comfortable. The value was great. I would recommend this hotel. Staff was very knowledgeable about the area and was able to recommend great eating places. Very easy access to the beltway. Parking was adequate and well lit... More 

Helpful?
4 Thank Crystal C
Monika G, General Manager at Quality Inn & Suites West Chase, responded to this review

 Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites - Westchase. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you... More 

San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 1, 2016 via mobile

I loved my room and booked again on my second visit to Houston. The front desk staff was very helpful and courteous, especially Marquence. He set up my stay quickly and was very courteous. Would definitely recommend as a place to stay. Breakfast was good too.

Helpful?
2 Thank Coffeegggggggg
Monika G, General Manager at Quality Inn & Suites West Chase, responded to this review

thank you for your review. It is only through customer feedback that we are able to improve our product and service. We hope that we have the opportunity to welcome you as our guest once again. Again, thank you from the Quality Inn and Suites - Westchase, we wish you all of the best. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 20, 2016 via mobile

We came to visit family and I have to say I am so happy that I found this hotel. Not only the price is right but the location is great and convenient! The breakfast was good, better than the normal continental breakfast! What I like most about the place was the staff from management to maintenance! I liked how involved... More 

Helpful?
2 Thank Ruby M
Monika G, General Manager at Quality Inn & Suites West Chase, responded to this review

On behalf of the entire team we appreciate your time and effort to write a great review. We are pleased that you enjoyed your stay. The Managment and staff really do pride themselves on a job well done, thank you for your comments. I will defiantly share this with the team. We hope to see you soon. Thank you again... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 18, 2016 via mobile

Maiquence , checked me at around 1: 45 am. He was very professional, excellent service and well mannered. Thank you for a great job. I enjoyed my stay, my room was clean and well organized and the breakfast was provided. Everybody here and including front desk all to housekeeping,Thank you.

Helpful?
2 Thank Sylvia D
Monika G, General Manager at Quality Inn & Suites West Chase, responded to this review

Thank you for taking the time to review our Hotel. We appreciate your time. Please come again soon. More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 18, 2016 via mobile

This hotel is great and the staff are great. Clean and in a great location. They make sure your taking care of in every aspect. The breakfast is also always prepared very well . They also provide newspapers to guest. I definitely recommend this place if your staying a while. I've stayed here two weeks and absolutely love it. They... More 

Helpful?
2 Thank Andrew B
Monika G, General Manager at Quality Inn & Suites West Chase, responded to this review

 Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites - Westchase. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you... More 

Ocean Springs, Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 17, 2016 via mobile

My first time booking at this hotel and I will definitely be back for my several short trips here to Houston. Mrs. Laura was so helpful, compassionate, friendly and super attentive to my service here. I absolutely will be back the price is def affordable near all the great spots we love. Thank you for the wonderful changes and experiences!... More 

Helpful?
2 Thank nguyenbilly
Monika G, General Manager at Quality Inn & Suites West Chase, responded to this review

Laura is fantastic at what she does we all agree. we are glad that you enjoyed your stay. we certainly hope to see you soon. Thank you again for the great review. Monika More 

Bronx, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 9, 2016 via mobile

As usual I have to say that my stay at the Quality Inn is nothing less than fantastic! The staff and manager are the most welcoming, accommodating and friendly people I have ever had the pleasure of meeting.

Helpful?
2 Thank jenrey69
Quality Inn S, Front Office Manager at Quality Inn & Suites West Chase, responded to this review

We sincerely thank you for recognizing the quality of service that you received while visiting our property. It was our absolute pleasure to have you as our guest and look forward to the next opportunity that we have to see you here in Houston - Westchase. We hope to see you soon! -Laura Rodriguez More 

Houston
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 8, 2016 via mobile

We had some guests visiting from out of the country. Upon arriving at the hotel the staff were very helpful and friendly service. The hotel staff were professional and efficient. There was hot breakfast each morning for our guests which made the trip more relaxing for us, knowing that they were taken care of each morning.

Helpful?
1 Thank Moradeun O
Quality Inn S, Front Office Manager at Quality Inn & Suites West Chase, responded to this review

Thank you so much for taking the time to review our hotel! At Quality Inn & Suites -Westchase, we want all our guests to have the best experience, and we are proud to hear we were able to accommodate your needs. Again, thank you and we hope to see you in the future. We love having you here! -Laura Rodriguez More 

Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (29)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (1)
Viewed
Bathroom (2)
Viewed
Room/Suite (5)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (6)
Viewed
Business Center/Function Rooms (2)
Viewed
Room/Suite (9)
Viewed
Dining (5)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Houston
0.8 mi away
Comfort Suites Westchase
Comfort Suites Westchase
#210 of 489 in Houston
4.0 of 5 stars 54 reviews
5.9 mi away
Quality Inn & Suites West - Energy Corridor
8.2 mi away
Quality Inn & Suites Houston
Quality Inn & Suites Houston
#333 of 489 in Houston
3.5 of 5 stars 30 reviews
Show Prices
Show Prices
Show Prices
6.8 mi away
Comfort Suites
Comfort Suites
#255 of 489 in Houston
3.5 of 5 stars 39 reviews
8.6 mi away
Sleep Inn & Suites Hwy 290/NW Freeway
11.0 mi away
Quality Suites
Quality Suites
#1 of 3 in Jersey Village
3.0 of 5 stars 14 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites, Westchase, the hotel that has a wide range of services, Wi-Fi Internet, comforts and good rates, all in tune with the philosophy of a once winner of the Best Limited Service hotel of Westchase. You re in the center of the action when you stay at the Holiday Inn Express Hotel & Suites. The hotel offers an unbeatable location in the midst of four major highways in Houston including Highway 6, Beltway 8, I-59 and I-10. The Holiday Inn Express Hotel & Suites situated in a strategic position on the main route, that joins the biggest companies of the area like Halliburton, Jacobs Engineering, and BMC Software just to name a few. It remains in the heart of Westchase district where, in a few minutes the guest can reach the Intercontinental airport, Galleria Shopping Center and Minute Maid Park. The young, cordial, and helpful staff, together with a rich complimentary deluxe hot breakfast that offers a wide choice of fresh products, makes it the ideal place for business and leisure stays. ... more   less 

Additional Information about Quality Inn & Suites West Chase

Address: 2930 W Sam Houston Pkwy S, Houston, TX 77042-3604
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $67 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Suites West Chase 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Hotels.com, TripOnline SA, Choice Hotels, Priceline, Expedia, Travelocity and Odigeo so you can book your Quality Inn & Suites West Chase reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay