Karla is super humble and friendly and pretty and all that good stuff I love it the staff loves me treats me well but they do all their customers (I get jealous at times) I love sounding me with awesome people like the people from The Clarion Hotel!
Dirty, old, Moldy, worn out, smelly, torn carpet, stained carpet, door jamb damaged, tv doesn’t work. Check in girl was nice. Breakfast girl was sleep walking. Breakfast was basic and slightly less than what you’d get elsewhere. I’m surprised Choice allows this place to operated under its name. Sorry :(
Solid all around. Not far from the major road. Area appeared safe and lit well. Staff was able to check us in swiftly. Room was nice aside from noticing the next day the front door wasn't completely flush. However it was clean and beds were comfortable. Breakfast was available not the best but it was included so no complaints on that.
This is a roadside motel branded on the fancier side of the Choice Hotels lineup; though it desperately needs some updating and improvements. My first impression, as I pulled up after driving for twelve hours, was the hotel “security guard”, reclined in his car, tablet playing a video on the steering wheel, dirty sock on his foot hanging out of the driver’s side window, and nodding off to the point he didn’t even notice me pull up. I’m sure the local hooligans shiver in fear at his crime prevention prowess… Despite this, I found the check-in process and staff to be outstanding! Just a great, happy, lovely demeanor and well needed after my trip. The process was done in moments and I was off to my room. The room was very spacious, and certainly worth the cost provided (but not much more). The bed was acceptable, though perhaps a bit too much on the firm side for my liking (I still got plenty of rest). Despite being near to the Houston Beltway, the room was very quiet. I pretty much slept like a baby while I was there. The shower was very good, I found the water pressure and quickness of hot water coming up to be a benefit. The breakfast was okay, but typical hotel fare – nothing fancy. One concern with breakfast, though, was the occasional ‘urban outdoorsman’ who would wander into the hotel and chow down before beginning their hard working day of panhandling on the corner. The hotel has signs up stating “guests only”, and staff do try to be quick about removing such individuals; but a couple of vagrants did slip past the watchful eye of the hotel staff. One suggestion might be to keep the security officer on a few hours longer to monitor the breakfast area. It shouldn’t be too much of a stretch and the officer, as noted above, should be pretty well rested after their night of ‘work’. The ugly here, what gets me, is the hotel is just dirty. I’m wondering when was the last time the hotel rooms had the carpeting shampooed? It is pretty bad when, after showering, and walking to the bed to get dressed, that I have to clean the bottom of my feet because I walked barefoot. Frankly, it is a very distressing problem. The towel used would be visibly dirty afterward. All-in-all, not a bad hotel; but certainly not the best I’ve stayed at, either.…
I booked a room at this hotel early in the afternoon, drove 4.5 hours and arrived about 10:00pm. The room I was assigned had not been turned and had the last occupants garbage all over the room, bed was untouched; in short housekeeping missed it totally. It smelled like cigarettes, just like the lobby and elevator. Front desk clerk explained that there were no other rooms and spoke to GM who offered me a free night later to comp me. No thanks, I’ll get my bed bugs elsewhere. The bamboo growing on the lobby coffee table is a mosquito farm too. Poorly managed and run Clarion. I hope corporate sees this review and pays them a visit. I’m also asking Concur to remove it from their site for business travelers. Horrible, just horrible.