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Houston

OYO Houston Brookhollow

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12439 Northwest Fwy Hwy 290, Houston, TX 77092-3113
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OYO
$43
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Free cancellation until 03/06/20
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$43
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Free cancellation until 03/06/20
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Traveler (58)
Room & Suite (13)
Dining (8)

About

#346 of 568 hotels in Houston
Location
Cleanliness
Service
Value
OYO Townhouse Houston Brookhollow is well-located for traveling to George Bush Intercontinental Airport, Memorial Park and Sam Houston Race Park. Full of amenities, the hotel ensures satisfaction and comfort for every guest. The amenities here include free Wi-Fi & TV, a conference room, swimming pool, and more. If you need to grab a bite before running to the airport, you can select between nearby restaurants like La Crawfish 290, Twin Peaks or La Lupita Taco Restaurant. The staff is kind and courteous and you can be rest assured that you will have a comfortable stay at a very affordable price.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Free internet
Wifi
Internet
Restaurant
Breakfast available
Vending machine
Fax / photocopying
24-hour front desk
Dry cleaning
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Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
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Special Offer:Book with OYO & Save 30%
46Reviews2Q+A13Room tips
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Popular mentions
This hotel was exactly I had expected due to the low price i found. Entire hotel stinks and smells like illegal drugs. People are literally selling/buying drugs inside. I never post reviews but I had to for this one. I will never visit a single OYO every in my life. DO NOT BRING KIDS HERE.
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Room was clean, updated and very roomy. Everything worked great. Although we were facing the highway, the noise was tolerable. Curtains are see through, so light comes in early. Never heard other guests. They are not serving breakfast as they are renovating since they changed from Quality Inn. Employees were friendly. Elevator, ice and vending machines all worked. Location was only 15 minutes from downtown. Bed was large and comfortable. We got an amazing price, so we will absolutely stay here again.
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Response from Tina M, Guest Relations Manager at OYO Houston Brookhollow
Responded Jul 21, 2019
Hi djz032070, Thank you for your sweet and heartwarming review. We are so pleased to hear that you enjoyed your stay! It is so rewarding to hear that we were able to provide a clean, comfortable and convenient experience. Thank you for the kinds words and compliment. We hope to impress you again during your next visit and thank you for giving your stay a five star.
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+1
I checked out of my main hotel in Houston to stay at the Quality Inn Mr Yong the General Manager picked me up via the hotel's free shuttle and was most charming and friendly. Daisy at check in was impressed I had the correct payment and joked that it would cost USD 30.00 for a USA Today ! The lift was out of use on the 1st floor ( ground floor in the UK ) but luckily my room was on the ground floor anyway ! After settling in I noted the noise due to traffic from the neighbouring motorway ; the hotel was quite motel like. The room, whilst clean had worn decor and I couldn't open the door leading to the patio. Not that the view was great anyway. The door lock wasn't very secure. It then started pouring with rain. As I was tired I fell asleep. As a choice member I was offered a Free Premium water bottle but I also bought snacks from the vending machine and enjoyed free ice from the ice machine ! On checkout I asked if I can work in the lobby and delay my dropoff as I had two hours until the checkin for my flight would open – I got use of the 2 seat business centre to type up some work and got given a wifi password. Ms Lucero was very nice and friendly. I met Mr Yong too who agreed to delay my dropoff to George Bush Intercontinental. Domingo the handyman dropped me to the airport for 1530pm. Well done to Mr Yong for such a great team ! The staff are really friendly and treat you personally. The breakfast was amazing and the coffee with French vanilla milk simply outstanding ! There was a range of juices,eggs,breads,pastries even a waffle making machine ! For future stays I would probably choose a location closer to the airport as this hotel is around 30 minutes drive away. Plus the noise and worn decor don't make for a decadent experience. If the hotel has a makeover I will definately return !
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Response from Nerissa M, Guest Relations Manager at OYO Houston Brookhollow
Responded Sep 21, 2018
Dear WindowSeat79, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of our service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!
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+1
We needed a place to crash for a long layover and could not have found a better place. The staff was SUPER friendly and helped us with everything. The room was clean and nice, bathroom spotless and nothing was lacking really. The hotel is small and could use a tiny bit of renovating but it is still very good. Buffet breakfast was smaller than usual but not just a toast and coffee, there were eggs, sausages, cornflakes, oatmeal, waffles, fruits, juice, etc I would def stay here again if I need something close to the airport and cheap. Thanks I forgot your name but you were working the night / graveyard shift!
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Response from Nerissa M, Guest Relations Manager at OYO Houston Brookhollow
Responded Aug 7, 2018
EscapeRoomPanama, Thank you so much for sharing your review and giving us an honest look at the guest experience in our Quality Inn & Suites Houston hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We would love to have you back and we do hope to see you again soon.
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When we got there staff was friendly everything was fine until we got to the room. Carpet has stains, they didn't notify us they had plumbing issues where the toilet was brown water was murky brown we had to run them until it was cl
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Response from Nerissa M, Guest Relations Manager at OYO Houston Brookhollow
Responded Jul 17, 2018
Catalina Q, I do apologize for any inconveniences that you experienced due to the toilet and carpet as well. We are working to address all of the issues that you mentioned and we thank you for taking the time to share your experience. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
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PRICE RANGE
$52 - $89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express northwest / brookhollow hotel houston, holiday inn houston
FORMERLY KNOWN AS
Quality Inn
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
62
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Frequently Asked Questions about OYO Houston Brookhollow
Which popular attractions are close to OYO Houston Brookhollow?
Nearby attractions include Theatre Suburbia (0.7 miles).
What are some of the property amenities at OYO Houston Brookhollow?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at OYO Houston Brookhollow?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at OYO Houston Brookhollow?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at OYO Houston Brookhollow?
Yes, free parking is available to guests.
What are some restaurants close to OYO Houston Brookhollow?
Conveniently located restaurants include Twin Peaks Restaurants, La Crawfish, and El Tiempo Cantina- 290.
Are there opportunities to exercise at OYO Houston Brookhollow?
Yes, guests have access to a pool and a fitness center during their stay.
Does OYO Houston Brookhollow offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to OYO Houston Brookhollow?
Many travelers enjoy visiting Bayou Bend Collection and Gardens (6.7 miles), Buffalo Bayou Park Cistern (8.5 miles), and Sam Houston Park (8.8 miles).
Is OYO Houston Brookhollow accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.