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Hampton Inn and Suites Houston Medical Center - Reliant Park

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#46 of 500 Hotels in Houston
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Hampton Inn and Suites Houston Medical Center - Reliant Park
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614 Reviews from our TripAdvisor Community

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Showing 598: English reviews
Colorado
Reviewed yesterday NEWvia mobile

The front desk staff was rude to me. I asked for a bottle of water and was told they only give free water to Hilton honors members. I'm a diamond member but with this particular 11 night stay I was made to book with Expedia from my company to get a lower rate. I knew I wouldn't get points or...

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Helpful?
Thank luv2vacation14
Beaumont, Texas
Reviewed 4 days ago NEW

Excellent hotel! Spotlessly clean, quiet. Happy hour was really nice! Breakfast was a step above the norm with very attentive staff. Highly recommend! Gated secured parking was a big plus. We will always stay here! Super close to NRG as well.

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Thank Denise L
Reviewed 6 days ago NEWvia mobile

Working a night shift in the area I found this hotel to be quiet. Rooms were very nice and comfortable. And the one day I got to enjoy the breakfast it was good as well. Staff was friendly the entire visit and I had no issues.

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Helpful?
Thank ColbyButler
Erwinville, United States
Reviewed 1 week ago

Sometime during the night someone smashed one of the windows on my vehicle in the hotel parking lot right in front near the lobby. The security at this hotel is poor, lighting in the parking lot is poor. I never saw a security guard and nothing was mentioned to me about cameras in the area. They were kind enough to...

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Thank Danny A
Valley Falls, Kansas
Reviewed 3 weeks ago

Hotel was very clean. Staff friendly and accommodating. Shuttle service a life saver. I would certainly recommend this to anyone who needs a place to stay . near downtown hospitals. Good hot breakfast.

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Helpful?
Thank donettaf
Pete W, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Thank you so much for the kind words. We are pleased you enjoyed your stay. Please come back and visit again soon. Sincerely, Pete Wagner General Manager

Houma, Louisiana
Reviewed 3 weeks ago

Stayed here with some friends. 3 of us were comfortable in room. Bed very comfortable. Room a bit dated. Reception area courteous, but not overly friendly. Breakfast is one of the better complimentary I've had in a chain hotel. Real scrambled eggs and flavored coffee creamer! Comfortable seating area. Parking lot is gated and secure. They offer a complimentary shuttle...

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Helpful?
Thank atreg
Pete W, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Thank you for taking time to write a review of your recent stay. We appreciate you staying with us. I hope the fact our shuttle is only available to within three miles of the hotel wasn't too much of an inconvenience. There are plenty of restaurant options within that three miles, including those in Rice Village. I hope the next...

Pearland, Texas
Reviewed 3 weeks ago via mobile

My mom, sister, daughter and I stayed here for a girls shopping weekend. Choice of location was decided due to Nutcracker Market about .2 miles away. So the shuttle service was AWESOME! Drivers were extremely helpful and courteous. Room was roomy for the 4 of us, breakfast was nice with hot items like eggs and sausage plus your standard waffles,...

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Helpful?
Thank Angelia W
Pete W, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Always great to welcome Nutcrackers guests to our hotel, or back to our hotel, in November. Thanks for staying with us and I hope we can be of service in the future. Sincerely, Pete Wagner General Manager

Los Angeles, California
Reviewed November 4, 2016

Between Hilton, Starwood, and some international chains I've stayed at about 25 hotels this year. This was by far my worst hotel experience. The 2nd night I was there I noticed a few bugs in my room. I crushed them with a kleenex, and didn't think much of it. I left my computer on the desk and went to sleep....

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Thank Andrew_Meyers
Pete W, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

I apologize to you for your experience while a guest in our hotel in July. You certainly are correct. Our response to your inconvenience while with us was not sufficient. Your employer did not experience having bugs, you did. Points have been added to your Hilton Honors account as our way of saying we are sorry for the inconvenience and...

Oakland, California
Reviewed November 4, 2016

Stayed here because family member was in the hospital. Front desk clerk wasn't user friendly and refused a request to have room cleaned once stay was extended in the morning. Even after room was cleaned the next day toilet was still dirty. Lots of other hotels serving the medical complex here...

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Thank DAVID J
Pete W, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

I apologize that we were not able to meet or exceed your expectations while a guest in our hotel. It is never acceptable for us to refuse cleaning service to a guest. Must say, that is a first for me. Because of the type of guests we have, where guests sometimes have their plans changed as a result of doctor...

McAllen, Texas
Reviewed November 1, 2016

Reservations were mixed up on my part. We all handled it to extend 2 nights to 6 nights in same room. During the mix up, lost the roll in shower suite I had wanted. Got standard bath but with a kitchen that fits our needs also. Luck has it we are out of wheel chair and are getting by. Staff...

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Helpful?
Thank Charley66
Pete W, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review

Thanks for the kind words. Please come back and see us again. Sincerely, Pete Wagner General Manager p.s. the second elevator is up and working!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel’s central location makes it an excellent choice for guests visiting the nearby business parks, medical center, and famous sporting grounds. Whether you’re traveling on business or on vacation with loved ones, you’ll enjoy free in-room internet access, a fitness center and pool, and Hampton’s free hot breakfast. ... more   less 

Additional Information about Hampton Inn and Suites Houston Medical Center - Reliant Park

Address: 1715 Old Spanish Trl, Houston, TX 77054-1909
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $104 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Houston Medical Center - Reliant Park 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn And Suites Houston Medical Center - Reliant Park Hotel Houston
Hampton Inn Houston
Houston Hampton Inn
Hotel Style:
#32 Romantic Hotel in Houston
#34 Family Hotel in Houston
#36 Business Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn and Suites Houston Medical Center - Reliant Park staff and other travelers.
6 questions
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Houston, Texas
4 months ago
norman , ok
over a year ago
Northern CT
Galveston Island, Texas
over a year ago

See all questions (6)

Questions? Get answers from Hampton Inn and Suites Houston Medical Center - Reliant Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on east side can hear restaurant drive thru. West side rooms face multi-story apartments and quiet.”
 of 5 bubbles Charley66, Nov 1, 2016 | Read review
“Ice machine opposite end of elevator.”
 of 5 bubbles 301debral, Jul 9, 2016 | Read review
“Hotel sits a bit off the road, w/ some parking in front, but the back of the hotel is even more quiet!”
 of 5 bubbles garyb261, May 17, 2016 | Read review
“Top floor.”
 of 5 bubbles sherryandgarryh, Mar 17, 2016 | Read review
“get a room on parking lot side, dumpsters are emptied early morning”
 of 5 bubbles stevejW7795KE, Jan 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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