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Extended Stay America - Houston - Westchase - Richmond

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Extended Stay America - Houston - Westchase - Richmond
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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
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Houston, Texas
Reviewed February 13, 2017

The motel has been refurbished, is non smoking and is in good shape. My only negative is that the clientèle are kind of creepy and they hang outside the front door smoking.cigarettes since they cannot do so in their rooms. The breakfast is forgettable unless you dine on Granola bars. They keep the back gate closed so you cannot use...

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1Thank wgn
Cairo, Egypt
Reviewed January 29, 2017

We wanted a cheap hotel to spend 3 nights and choose this hotel as it was the cheapest "non-motel" accommodation in Westchase. We wend with low expectations, but found the hotel in a safe area. check in had some problems with the system but otherwise it went OK. The room was clean and spacious with nice kitchen amenities.They offer very...

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Thank WaelAlis
Manager_11525, Manager at Extended Stay America - Houston - Westchase - Richmond, responded to this review

Your feedback is important. Thank you for sharing. It is great to read you enjoyed your clean, spacious room accommodations and that our hotel's location beat your expectations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed January 10, 2017 via mobile

Upon our arrival, which was in the evening, the front door was locked and had to call the front desk to open it. This was an on going problem throughout our stay being that the card reader was broken and the front desk was never "at the front desk." Kitchen was suppose to be furnished, and called to get the...

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1Thank Chris O
Saint Louis, Missouri
Reviewed November 30, 2016

If you're wondering, breakfast is muffins with coffee or tea or hot coco. It use to be fruits as well. If you have no problem with being next to a freeway, here are my honest pros and cons experience. Pros: A majority of the staff were friendly and helpful. Hotel condition is not bad. Good social location. Cons: Very Slow...

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2Thank familycircus314
Reviewed November 15, 2016

I added a night through price line and informed the front desk. The first night they told me I had to have $25 for a deposit on a card. I offered $25 in cash to avoid my funds being held. They said it would have to be $100 if the deposit was cash???!!! Then he said he could not use...

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2Thank Unnecessary H
Reviewed October 8, 2016 via mobile

Amanda and Alexis are amazing. They really know how to keep it professional. I will definitely stay here again. My room is always clean. Check in process was smooth. I feel so comfortable. Dontaye is awesome as well. He is great.

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1Thank John T
Manager_11525, Manager at Extended Stay America - Houston - Westchase - Richmond, responded to this review

Your feedback is very important. Thank you for sharing. Your positive comments regarding the professionalism and courtesy of our staff is much appreciated. Amanda, Dontaye, and Alexis will be informed on the excellent job they are doing. While customer service is important, it is also great to see that your room accommodations were to your liking and that you would...

Houston, Texas
Reviewed September 29, 2016

Alexis is awesome! the staff is friendly. The bed is soft in my room!!! if i moved to another room i would want to take my mattress. The price is within my budget. I have the EPP rate. Very affordable. Amanda and Alexis talked me into this place. Its a rough neighborhood Alexis helps me feel protected

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Thank mitchbenter
Manager_11525, Manager at Extended Stay America - Houston - Westchase - Richmond, responded to this review

Thank you for positing such a great review. I'm thrilled that your stay was pleasant and the staff is amazing. It is also great to read that our affordable rates were to your liking. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future!

Kinder, Louisiana
Reviewed September 28, 2016 via mobile

It's was so close to the MD ANDERSON hospital. We loved it there. We go to this place every time we come. It's cheap and just down the road from md Anderson. Very convenient. The rooms are very nice......

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Thank Kayla T
Manager_11525, Manager at Extended Stay America - Houston - Westchase - Richmond, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I'm glad to see you continue to stay at our hotel due to our comfortable rooms, affordable rates, and convenient location. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

San Antonio, Texas
Reviewed September 16, 2016

Stayed here to visit for a few days. We were very happy with the stay. Management is always working on improvements to hotel. New lighting for guest parking and security. Alexis , Assistant Manager always greeted us on a daily basis. Night desk staff friendly as well. Dontey, guest services provided needed toiletries or request for room. Very courteous staff....

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Thank Domingo N
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Westchase - Richmond

Address: 3200 W Sam Houston Pkwy S, Houston, TX 77042-5015
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $68 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Westchase - Richmond 2.5*
Number of rooms: 101
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Also Known As:
Houston Extended Stay
Extended Stay Houston
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Westchase - Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get away from the toll road.”
 of 5 bubbles wgn, Feb 13, 2017 | Read review
“Away from highway”
 of 5 bubbles WaelAlis, Jan 29, 2017 | Read review
“I've only had a room in the front and there is no view. The back has a creek and maybe nicer to look at.”
 of 5 bubbles familycircus314, Nov 30, 2016 | Read review
“Quiet rooms, close to many restaurants and places to shop. Close to Galeria.”
 of 5 bubbles domingon254, Sep 16, 2016 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question