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Embassy Suites by Hilton Houston Near the Galleria

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2911 Sage Road, Houston, TX 77056
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654 Reviews from our TripAdvisor Community

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Showing 626: English reviews
HOUSTON, United States
5 of 5 stars Reviewed 4 days ago NEW

I Attended a Teachers Convention in Houston during July 11-15th and opted out of staying at the Omni. My co workers who stayed at the Embassy the previous year recommended this hotel and I'm very happy they did. . The hotel was very clean.I was informed the rooms were under renovation, for the record, my suite was not renovated but... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Michael K
Knoxville, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I love Embassy Suites and try to get a room there whenever I am traveling, on business or for pleasure. We were able to change our hotel from what the company wanted to this hotel recently, and so glad we had. Our group had fun in the evening with the happy hour, wonderful breakfast in the mornings, nice workouts, and... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Renee J
El Paso, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very clean, great staff. Nice place to stay. Easy to get around Houston from this location. Shopping was a short walk away. Swan was beautiful, very nice to see. Pool and gym was very nice. Staff was very cheerful.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank josephaF2454ZX
San Antonio, TX, United States
1 review
5 of 5 stars Reviewed 1 week ago

The stay was very enjoyable. Only problem was a hiccup in the reservation that was quickly resolved. The complimentary breakfast is most enjoyable. The kids greatly enjoyed feeing the swan that lives in the pond in the lobby. I highly recommend this hotel.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank David G
Las Vegas, Nevada
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Problem after problem after problem. Lobby beautiful, check in was quick and breakfast actually good. That's where it ends. We check in go to our room around 6pm. There's a tray of food outside our room full of breakfast cereal. Ok we request to have it moved on our way out. We leave to visit family back around 10:30 pm... More 

Helpful?
Thank sistahlv
William V, General Manager at Embassy Suites by Hilton Houston Near the Galleria, responded to this review

I apologize you had so many issues that if alone had happened I am sure you would have enjoyed the rest of your stay. There is truly no excuse for these problems to have occurred during your visit. I would love the opportunity to speak with you about your stay so I can make it right for you in the... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was centrally located, and absolutely perfect for the business Traveler. I enjoyed my stay, & liked the evening reception items of choice. I even sat and looked at the swan that circles around the middle of the lobby. There are several places to eat nearby within walking distance. The staff makes you feel welcome. I will definitely stay... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Damon W
Slidell, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Just checked in and the hotel is clean but dated. I am shocked that in 2016 they either want me to join a club or pay for the internet. Seriously, hotels that cost a lot less and much newer offer complimentary internet service.

Helpful?
Thank Dave M
William V, General Manager at Embassy Suites by Hilton Houston Near the Galleria, responded to this review

David, I am very sorry it sounds like we may have communicated poorly with you, we do offer free wifi for all of our guest. There is a premium wifi that is available at an additional cost. Our lobby has just recently been renovated prior to your stay and we just finished our first set of room renovations. Would be... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

I was VERY disappointed in my recent stay at this property: 1. Call was made to our room at 9pm by front desk asking if we were happy with our room. We had been in the room since 3pm. We were woken up by the call and then had difficulty going back to sleep. It's ridiculous a call would be... More 

Helpful?
Thank Dallas H
William V, General Manager at Embassy Suites by Hilton Houston Near the Galleria, responded to this review

Dallas H, I apologize you did not enjoy your stay with us. We do make welcome calls up until 9pm, however it should also be done within 2 hours of arrival. We also do offer Diamond members water, they just need to identify themselves as Diamond members, otherwise we do offer cold bottles of water for $3.00 and large cold... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great staff, great atmosphere, Staff was very caring and went out of their way to help us. The complementary breakfast was excellent. Great shopping around. Beautiful swan floatina.g on water on the lobby are

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 517georgeo
Mission, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay was excellent everyone was friendly and polite from the front desk to the kitchen staff. The indoor swimming pool was the perfect temperature and the manager's reception was delicious along with breakfast and everything. We were pampered from the minute we arrived to the minute we left.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank iuribe89
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Houston - Near the Galleria is just 45 steps from Houston's destination shopping at the Galleria. We offer shopping packages and other deals to give you the best rate possible at our all-suite hotel. Plus, enjoy complimentary cooked-to-order breakfast and nightly cocktails at our evening reception. We're only 15 minutes from events at Minute Maid Park, the Houston Zoo and Downtown Houston Aquarium, as well as Rice University and the University of Houston. ... more   less 

Additional Information about Embassy Suites by Hilton Houston Near the Galleria

Address: 2911 Sage Road, Houston, TX 77056
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $137 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Houston Near the Galleria 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Embassy Suites Houston
Houston Embassy Suites
Hotel Style:
#35 Romantic Hotel in Houston
#119 Business Hotel in Houston
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