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Courtyard Houston Northwest

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11050 Louetta Road, Houston, TX 77070
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73 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Dubai, United Arab Emirates
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for 5 weeks for a long business trip. It has all the basic needs for a good stay and would highly recommend for a longer duration trip. The staff were incredible and very friendly. It became like a family home to me. The gym (albeit a little small but it's never busy) and pool were... More 

Helpful?
Thank toxictwin02
San Diego, California
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This is actually a great little hotel in the northwest part of Houston. The staff is really friendly, the rooms were recently renovated so everything is clean, fresh, and modern. The bed was super comfortable and the air conditioning worked like a champ albeit a bit noisy. Good water pressure in the shower - one sink only so you'll need... More 

Helpful?
Thank Andrea H
New Braunfels, Texas
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Upon arrival I discovered that the lady in reservations had booked us the wrong room. However, the girl at the front desk was quick to fix the error and get us in the right room. Very courteous and nice. The breakfast was good, the room was nice and clean and had everything we needed. This is our favorite Houston hotel!

Helpful?
Thank Lacey K
paris
1 review
5 of 5 stars Reviewed June 1, 2016

I arrived late at night 2 weeks ago and asked if the receptionist could help me with finding an eye specialist within the next hours (I thought my retina needed urgent care). Not only the receptionist called for me, but she also had me called back by an hospital at 11pm. And then the next day when I woke up,... More 

Helpful?
Thank lapoulezen
Cleveland, Ohio
1 review
2 of 5 stars Reviewed April 19, 2016

Nice facility in general but when it came time to shower and shave it was with water slightly warmer than pure cold. Told the front desk and they were aware of the problem but seemed unable to change/fix it or willing to offer a discount Total bill for the room was $225 and I would've thought there would be more... More 

Helpful?
Thank JDR44023
msboro75, Manager at Courtyard Houston Northwest, responded to this review

Hello JDR, Thank you for your review of our property. It is our goal to surpass all guest expectations and we has sadly fallen short of this goal during your recent stay. Please accept our sincerest apologies and trust we will work hard to ensure this experience remains an isolated issue. We truly hope you allow us another opportunity to... More 

San Francisco, California
Level Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed January 13, 2016

I expected this to be a decent business hotel, located near the a major office park area. But, it really let me down. The room wasn't ready at check in time. The hotel isn't one that has any room service options at all. And, my toilet ran periodically -- very loudly -- with no apparent fix. And, the shower didn't'... More 

Helpful?
1 Thank CK107
msboro75, Manager at Courtyard Houston Northwest, responded to this review

Thank you very much for your feedback. We are truly sorry that we did not exceed your expectations during your stay. Please accept our apology for us not repairing the items that you brought up to our attention promptly. Rest assured that we have shared your feedback with our team so that this does not happen again. We hope that... More 

Anna
Level Contributor
98 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 12, 2016

My husband came here on business and I accompanied him. He is silver status Marriott member. This hotel I feel is very basic. They have the Bistro area like many of their hotels have. Breakfast is not included in the cost and it's not a homemade breakfast sandwich..more like something you would get at Starbucks (items precooked and heated in... More 

Helpful?
Thank Kelley M
msboro75, Manager at Courtyard Houston Northwest, responded to this review

We truly appreciate your feedback. Please know that as a rewards member we hold you and your loyalty in the highest regard. Thank you for visiting the Bistro. Please take note that our chef prepares our delicious food daily and it is cooked in a top branded Turbo Chef Convection oven. Thank you again for your feedback and accept our... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 29, 2015 via mobile

It is a great place to stay staff is friendly and nice rooms are very clean and the staff was very helpful i would recommend this place to family and friends,its in a great location lots of restaurants and shopping centers. It's a home away from home.

Helpful?
1 Thank Charlotte G
Level Contributor
12 reviews
8 hotel reviews
5 of 5 stars Reviewed December 22, 2015

I only had to be in Houston for a few nights and found this hotel because it was convenient to where my meetings were. While it's nothing flashy, the hotel is well located, clean and comfortable. The staff here were all fantastic and super friendly - I would recommend the hotel to anyone!

Helpful?
Thank Katherine T
biztraveler201
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

Stayed one night in the Courtyard in Nov 2015. The hotel is plain Jane courtyard. Nothing special, base level decor and buildout...the same as the average to slightly better Fairfield. That said, nothing to complain about. The place was clean, the service was above average the TV and shower both worked well. I wish they (and many other Courtyard properties)... More 

Helpful?
Thank biztraveler201
Liz S, Manager at Courtyard Houston Northwest, responded to this review

Thank you very much your feedback. I am elated to inform you that our property is scheduled to start a complete room renovation at the beginning of the year. I am confident that you are going to love the new modern design. The new room will definitely have plenty of outlets for your convenience. I hope the next time you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Houston Northwest

Address: 11050 Louetta Road, Houston, TX 77070
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $101 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Northwest 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Northwest Hotel Houston
Houston Marriott
Houston Courtyard
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