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Country Inn & Suites By Carlson, Houston Intercontinental Airport South

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Country Inn & Suites By Carlson, Houston Intercontinental Airport South
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250 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Houston, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

We woke up to a fat roach on our shower curtain and floor! This hotel is disgusting. Please do not stay here, there are plenty of hotels to choose from which are clean, organized and welcoming. The pool is small and uninviting. I literally needed to bathe in bleach after staying here.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Tina N
nevis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

One night stay for airport shuttle. The check in staff person was very helpful and pleasant. The hotel is lacking amenities including a bar. Breakfast was after I left for the airport so I cant comment on the breakfast. The room did not appear to be clean, dirty carpet and bugs in the bathroom, and could not see out the... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank Micheal M
Virginia
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The B in the address means it is on the same property and behind another hotel owned by the same people. The pool is shared by both hotels. This was a quick sightseeing trip to Houston and the price was right. But as this is considered an airport hotel there is nothing around here. For restaurants you need to drive... More 

Helpful?
Thank Red951
York, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We accidentally booked for the wrong date - a day before we arrived. The hotel was practically empty and when we turned up the lady at the desk insisted that they charge us for our missed night as well as the night we stayed. I thought a bit of discretion could have been used, but the lady was having none... More 

Helpful?
Thank Kiwivisitor87
Jack K, General Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review

Dear Guest, Thank you for your feedback, our cancellation policy for most and direct booked reservation is 6pm on day of the arrival, reservation not cancelled by agreed upon cancellation policy is billed one night's room and tax. Should you feel different please contact hotel management directly for error correction. Thank you, Management More 

Dallas, Texas
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We booked a stay with this hotel reading some decent reviews and just needing a place to sleep for the night after driving for a couple hours. When we got to the room it was really humid inside, which yes it is Houston but you expect indoors to be much better than outdoors. Additionally, we were burdened with getting rid... More 

Helpful?
Thank Allison T
Jack K, General Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review

Dear Guest, Thank you for taking the time to write a review, we are very sorry we had very much humidity as we enter in summer months' I can understand it was not a pleasent weather for you. Again, we thank you for your feedback, we look forward to see you soon! Thank you, Management More 

Eagan, Minnesota
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

We ended of staying here again after another year. I loved that they use real dishes and utensils for the breakfast. Staff was very helpful again. The rooms were comfortable, clean and sufficient size.

Helpful?
Thank sandeeptoo
Jack K, General Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review

Dear Guest, Thank you for taking the time to complete a review on TripAdvisor regarding your recent stay at our hotel Country Inn and Suites IAH Airport south. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously... More 

Batesville, Indiana
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 5, 2016

My room looked like it was the original. This hotel is in desperate need of updating. Price was fair and the service was good. It's Close to the airport but the first shuttle out was not until 5 am.. I stayed on the fourth floor which was quiet. They did have coffee all night.

Helpful?
Thank james e
Jack K, General Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review

Thank you for taking the time to complete a revie regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Lafayette, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 3, 2016

Memorial Day weekend had a terrible storm going through Houston, already delayed, 7:33 pm I phoned from Florida while boarding, to get a room. Gave my credit card info and had a confirmed room. Flight had to divert due to the storm band so took much longer to get there. Arrived at 2 am into Houston, went down to shuttle... More 

Helpful?
Thank Sweetbeee
Jack K, General Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review

Thank you for your review. We are very sorry for the miscommunications, please contact hotel directly I will help you personally. It was a weather related situation in Houston that was beyond our control. We sincerely apologize for the situation. Thank you, Jack K. More 

East Stroudsburg, Pennsylvania
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 26, 2016

The hotel is very close to the airport so having the shuttle is convenient. The staff is very friendly and accommodating. The bed was very comfortable. The hotel is very close to a 24hr diner. We did have a small hiccup where the air conditioner stopped working but we made a call and it was immediately attended to and fixed.... More 

Helpful?
Thank Wanda M
Questions? Get answers from hotel staff and past guests. Ask a question

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Near Country Inn & Suites By Carlson, Houston Intercontinental Airport South

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on JFK Boulevard at the entrance to George Bush Intercontinental Airport (IAH), the Country Inn & Suites Houston South hotel offers guests a convenient location, exceptional amenities and friendly service. Enjoy free wireless Internet access, a complimentary daily hot breakfast and free airport shuttle to IAH. Our Houston airport hotel's services also include an outdoor pool, a Business Center and a fully renovated Fitness Center featuring a brand-new elliptical, treadmill and multi-station workout area. Visit the Country Inn & Suites and see what makes us one of the best Houston Airport hotels for both business and leisure travel. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Houston Intercontinental Airport South

Address: 15555 B JFK Boulevard, Houston, TX 77032
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $78 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Houston Intercontinental Airport South 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Country Inn And Suites Intercontinental Airport
Country Inn & Suites Intercontinental Airport Hotel Houston
Country Inn Airport
Country Inn Houston
Houston Country Inn
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