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Comfort Suites Clay Road

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Comfort Suites Clay Road
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44 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Sunderland, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

I stayed at this hotel for 7 nights and then returned a few days later for a final night. I normally choose hotels that are a little more expensive with a higher star rating but this hotel has made me change the way I will search for hotels in the future. I wasn't expecting a lot but I was amazed... More 

Thank transatlanticman
Colorado Springs, Colorado
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Friendly helpful staff. Large clean rooms. Very nice pool and hot tub. Good breakfast choices but some of the hot food was cold--sausages and eggs were lukewarm on one day and nice and hot the next--so it's not consistently good. Grabbed some ice cream from their snack area that was seriously freezer burnt. The beds are very comfortable. The rooms... More 

Thank PhatCatz
Stillwater, Oklahoma
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed September 18, 2016 via mobile

I booked through trip advisor using booking.com. I got exactly what I had requested so was quite pleased. Rooms were nice size with sofa area that was very comfortable. There was a charging station on the desk which was very nice and even lamps had outlets. Hot breakfast was good, and even though motel seemed very busy, there was lots... More 

Thank joyelmc
Phil H, General Manager at Comfort Suites Clay Road, responded to this review

Hello, I would like to begin with a thank you, I would like to thank you for staying with us at the Comfort Suites Houston Clay Road and I would like to thank you for taking the time to offer feedback, both equally appreciated. I appreciate your attention to the details, one of the items you pointed out was our... More 

San Antonio, Texas
2 reviews
5 of 5 bubbles Reviewed September 6, 2016

Love the place. Plenty of free parking, fast Wifi, and free breakfast with potato hashbrown, sausage, ham, scramble egg, waffle, etc. Nice dining area and clean, spacious room. It has an outdoor pool with spa and a gym, but we didn't use them. They look clean to us.

Thank HappyChowlennium
Phil H, General Manager at Comfort Suites Clay Road, responded to this review

Hello, Thanks for the staying with us at the Comfort Suites Clay Road Houston and thanks for the feedback. I am so glad you enjoyed your stay with us, we recently renovated the entire hotel and we are so glad to read how much you enjoyed your stay with us. Not sure if you travel to Houston often, but if... More 

Lafayette, Louisiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 27, 2016

Stayed here for four nights on business and the experience was wonderful. The room had recently been renovated and was fresh and clean. The breakfast was wonderful, as were the happy hour entrees. I really liked how the General Manager came to talk during breakfast just to ensure everything was okay. The location was extremely convenient to my company's offices,... More 

Thank Carl S
san antonio, texas
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed August 19, 2016

Standard 3 star hotel with free wifi and outdoor pool. Rooms are large with king bed or two queen beds and sofa. A little bit understaffed- I called twice and was put on hold for 15 minutes each time and when I was at the hotel only one person in the front desk. I was not told check out time... More 

Thank FNA77
Sulphur, Louisiana
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 1, 2016

Stayed here for a long weekend getaway in July 2016. Front desk service was excellent. They made every effort to accommodate a last minute revision I was requesting. Room was clean and roomy. Our room was on the Clay Road side and road noise was not noticeable. Easy access to Sam Houston Tollway - Beltway 8. Used location for trips... More 

Thank Sulphur-traveler
Madisonville, Texas, United States
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed July 29, 2016 via mobile

Check in was a little confusing, had reserved a King room and was given a 2 Queen bed room. Went back to the front and advised them and was told by the clerk that he gave me what the reservation called for. I pulled my confirmation up on my phone thinking I had made a mistake but I was right.... More 

Thank David L
Level Contributor
170 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed July 29, 2016 via mobile

The hotel has recently been renovated and everything has a modern, updated feel. The staff was friendly even though we were initially given a queen room instead of the king room we booked. However, a few minutes at the front desk resolved that and we were in the right room. The bed is comfortable and has ample sitting space in... More 

Thank LJ K
Odessa, Texas
1 review
2 of 5 bubbles Reviewed July 19, 2016

There was no one at the front desk to check me in upon arrival. I had to wait nearly 15 minutes. When I returned from dinner, the AC had reset and it was nearly 80 degrees in my room. I decided to shower to cool off, while the room was in the process of cooling(about 1 degree every 30 minutes),... More 

Thank trevors2424
Natty R, General Manager at Comfort Suites Clay Road, responded to this review

Hello, First, my apologies. As the General Manager of the hotel I am directly responsible for the quality of the hotel and level of service we provide our guests, clearly you have been let down and I apologize. I am not sure I can begin to offer an logical explanation for what you experienced when you stayed with us, the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Suites Clay Road Houston is a perfect hotel for both that leisure weekend getaway or the important business trip to the Northwest Houston Texas area. Our recently completed full hotel renovation along with over 175 Direct TV satellite programming makes our hotel the ideal spot when in Houston. Our location is near such attractions: -Baseball USA -GE -Emerson -City Centre -HEB Office We know you will appreciate our fully renovated hotel in Northwest Houston and we look forward to seeing you soon. ... more   less 

Additional Information about Comfort Suites Clay Road

Address: 11440 Clay Rd, Houston, TX 77041-5580 (Formerly Comfort Suites)
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $76 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Clay Road 3*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Hotel Houston
Comfort Suites Houston
Houston Comfort Suites
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