NUMBER OF ROOMS
We got in around 7:00 on a Wednesday night - exhausted from business travel and ready to crash. After checking in, the front desk man, Kevin, went above and beyond to make sure we had complimentary wings and beer so we didn’t have to leave the hotel to find a dinner option. We’d be up since 4:00 in the morning and Kevin, and the amenities he was able to kindly provide, allowed us to easily relax and rest to do it all again. Really appreciate Kevin and Comfort Suites!
This hotel has all inside entrances, good parking, good location, and very friendly desk staff. Extras at breakfast included French toast sticks and potato cakes. The breakfast area is room, and the lobby is well-decorated. We enjoyed our stay here and found it easy to get where we needed to go from this location.
I stayed here because I wanted to be close to a business nearby so when I got up in the morning I did not have to fight traffic. It was nice and clean and we'll taken care of. Quiet too. Good room. There is a Sonic and Mexican fast food across the street. Safe area.
From the time I walked in to the time I walked out, there were several KCD's. Let's start off with the Check In, NO ONE was at the desk when I got there. I actually spied a young lady in a side office wearing a training nametag sleeping on a chair. It was not until I called her that she came to the office. I checked in, went to my room and notice a streaky mirror in the bathroom and no smoke detector on the ceiling. Imagine had there been a fire? I had arrived from Brownsville and stopped for dinner before arriving at the hotel bringing my dessert with me. As I was putting my dessert in the Microfridge, I found the smoke alarm. The cleanlieness of the hotel was ok but the inside corridors were extremely stuffy. Considering that the weather was not cold outside, the staff could have at least turned on the A/C. At check out I made the clerk aware of my findings and he laughed. Management needs to be more on top of their staff when it comes to the safety of each room for their guests.…
My husband and I stopped here for just one night on our way home from a cross-country trip. We had stayed in several similarly priced hotels on this trip, but this was by far the best one. This room was significantly larger than another Comfort Suites we had stayed at in California. I didn’t think we’d find such a spacious room for such a reasonable price. I am picky about the things I look for in a hotel. I can find very little to criticize at this hotel. The towels were large and abundant. There was lots of counter space in the bathroom. The bedding was comfortable and there was a variety of pillows to choose from. The lighting was more than adequate. There was a lot of storage space. It had a traditional closet. The furniture was attractive. The decor was nice. The desk clerks at check-in and check-out were friendly and helpful. We had the free breakfast before we left and it was the best free breakfast we had on our trip. There were more hot choices than we had before—scrambled eggs, hash browns, sausage, and pancakes. The waffle machine was there, though we didn’t use it. Then there was the usual assortment of juices, cereals, yogurt, pastries, and fruit. Usually the free breakfasts are just adequate. This one was an abundant delight! I suppose I could have used a few more electrical outlets beside the bed, but there were plenty on the desk area. Also, the towels were a bit stiff, but that is true of all hotels in this price range. Also, the view out our third floor window was the pool, a swamp, and the rear of the building next door. That didn’t bother me, as we were not there for the view. The location is close to the freeways, but in a business section of town. Most of the surrounding buildings were businesses and offices. I am sure this place will appeal to business travelers. It is not a resort, but the amenities are great! If I ever need to be in West Houston again, this WILL be my hotel!…