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La Quinta Inn & Suites Houston Southwest

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152 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Houston, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel is in need of a makeover. Good location and access to freeway. Rooms are worn. Our door had been kicked in it looked like and the deadbolt just barely worked. Kind of scary. Southwest freeway area is now not so safe. I grew up in Houston and this area is rundown.

Review collected in partnership with La Quinta

Helpful?
Thank Linda L
South Fulton
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was clean, we got a ground-floor room at a fantastic rate. Breakfast was fresh, tasty and plentiful. Pool looked inviting,but forgot my suit. Front desk clerk was very efficient and helpful, so check-in was quick and pleasant. Check-out was equally as fast and the clerk was kind enough to look up my rewards account and add the points, even... More 

Helpful?
Thank harleygirl1962
new orleans, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

terrible stay dirty linens stopped up sinks and bath rubs. I will never book at this laquinta again . The front desk was very nice and helpful though and even gave me one of my nights free because of the filty bed linen

Review collected in partnership with La Quinta

Helpful?
Thank Doneeka W
Austin, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good accommodations, friendly and fast service, hi-speed wifi, quiet, and close to downtown at a very reasonable price. Also, there is a breakfast buffet starting at 6 a.m. All and all, a great value.

Review collected in partnership with La Quinta

Helpful?
Thank Phillip S
Cartersville, Georgia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First, let me say that the staff were friendly and did the best that they could. However, this is quite frankly the worst LQ I've stayed at in years. I didn't choose it, but it was selected as the closest LQ to NRG Park for a dog show and LQ's are dog friendly. Overall the hotel was very run down... More 

Helpful?
Thank merrylegs_1
LQ4016GM, General Manager at La Quinta Inn & Suites Houston Southwest, responded to this review

Dear Merrylegs_1, Looks like we dropped the ball on meeting your expectations. We took action immediately after you voiced your concerns. Again, I apologize you did not enjoy your stay when visiting with us. We make every effort to please our guest and we missed the mark! My maintenance staff has repaired the leaking A/C and I am happy to... More 

Tulsa
2 reviews
1 of 5 stars Reviewed 5 weeks ago

I've stayed at lots of LaQuinta's before in the past, this one was very different. The staff was rude. I had driven 9 hours and didn't have the energy to go to another one 20minutes away Big Mistake. It smelled terrible and the clerk didn't tell me that the elevator wasn't working until I had already paid. Don't stay here.... More 

Review collected in partnership with La Quinta

Helpful?
Thank dajazziestmarie
Austin, United States
1 review
2 of 5 stars Reviewed July 20, 2016

When my three kids and I got there, the elevator was broken. Not a big deal really. That kind of thing is out of their control. This room was not the same room that was advertised. There was no fridge or microwave. Also there was black mold on the shower tile and shower curtain.

Review collected in partnership with La Quinta

Helpful?
Thank Adam H
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Houston Southwest, responded to this review

Thank you for your feedback regarding your stay with La Quinta Inn & Suites. Our guest expectation is very important to us and when we fall short we take it very serious and strive to correct the issues. I have personally shared your review with my management staff for training to better serve our guest. Bad service is never excused... More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 6, 2016

Staff was very friendly and accommodating. I will gladly stay here again. I wish there was a microwave in the room but I'm sure if I needed one they would have let me use one if there was one available in the building.

Review collected in partnership with La Quinta

Helpful?
Thank CheryllG33
San Antonio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 5, 2016

Stayed 3 nights. Our room was clean, comfortable and well priced. The entire property is clean and well maintained. Not sure why but we didnt receive turn down service on one day of our stay. It would of been helpful to at least take our trash out. Pet friendly is always a plus!

Review collected in partnership with La Quinta

Helpful?
Thank Nancelvsdnat
Dallas, Texas
Level Contributor
6 reviews
3 of 5 stars Reviewed June 18, 2016

The first thing you'll feel when you lay on the bed is the moisture of the sheets, but that's really normal since the area is humid. The breakfast selection is nice and they include sausages, eggs, and pancakes, but there were enough table to seat everyone in the hotel.

Helpful?
Thank Rj C
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Houston Southwest

Address: 6790 Southwest Fwy, Houston, TX 77074-2102
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $69 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Houston Southwest 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
La Quinta Inn Houston Southwest Hotel Houston
La Quinta Houston
Houston La Quinta
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