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Sonesta ES Suites Houston

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#71 of 499 Hotels in Houston
Certificate of Excellence
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Sonesta ES Suites Houston
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287 Reviews from our TripAdvisor Community

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Showing 265: English reviews
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louisiana
Reviewed 5 days ago NEW

tpros: the staff are always very helpful, nice and accommodating, the complimentary breakfast is so convenient with well rounded choices and good tasting food. the location to 610 loop hwy 59, close to westheimer and richmond is great as they can get you nearly everywhere or close to it. a 5 minute walk and your at the galleria, other smaller...

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Helpful?
Thank chh306
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

CHH, Thank you for taking a moment to write this review. We hope you will come see us again soon.

Reviewed 1 week ago via mobile

The staff is exceptional. They work incredible hours and are always kind and proactive. Hotel is marginal, breakfast is weak, room is cold and uncomfortable. I would never stay here again. Not a great place to a business traveler.

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Thank Kathy K
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Kathy, Thank you for taking the time to write this review. We are so pleased you enjoyed our team. We strive to be the most welcoming hotel we can be. I apologize that your room was cold. I assume the heater was working properly? Please email me directly the next time you visit. I would love another opportunity to show...

Houston
Reviewed 1 week ago

I was in Houston Texas on a business trip and chose the Sonesta ES Suites Houston as it was close to my meeting place, and also convenient to shopping and restaurants. My stay was very pleasant from check in to check out and would highly recommend this to others.

Review collected in partnership with Sonesta
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Helpful?
Thank shellyk785
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Shelly, Thank you for choosing to stay with us. We are pleased you truly enjoyed your stay. Please come see us again soon.

Tucson, Arizona
Reviewed 2 weeks ago

Great place to stay. Rooms are roomy and comfortable. Breakfasts were very good. Staff was friendly and helpful. Make me a coffee latte one evening. Great restaurants across the street. We would highly recommend.

Review collected in partnership with this hotel
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Helpful?
Thank nnd2013
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

NND, Thank you for your business. We think you are pretty great too! Come back and see us soon.

DALLAS
Reviewed 2 weeks ago

Great bed -- huge room --very comfy nice linens and towels Really awesome location with restaaurants walking distance and shopping Breakfast buffet was very yummy lots of variety Will stay there again

Review collected in partnership with this hotel
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Helpful?
Thank Virginia M
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Virginia, Thank you for staying with us taking the time to write this review. We can't wait to see you again!

Rio de Janeiro, RJ
Reviewed 4 weeks ago

The staff was very helpful with a fast and courteous check in. The location is perfect, right next to the Galleria. The rooms are spacious, extremely clean and so efficient, it has everything to make you feel at home, a kitchen fully equipped, loved it. having a laundry on the second floor was perfect. I have stayed there twice in...

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Helpful?
Thank travelfeast2015
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Travelfeast, Thank you so much for your review. We are excited about our hotel and location too! Please come back and see us.

New York City, New York
Reviewed 4 weeks ago

Check in was very easy. They offered the option to upgrade from a studio suite to a one-bedroom for $20 for the entire stay. We upgraded, and are glad we did. It was the perfect size for two of us, but might be a bit crowded for anything more than that. The free breakfast buffet was a nice touch and...

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Helpful?
Thank niconi25
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Niconi, Thank you for taking time to review the hotel. I am pleased to hear you loved the rooms and amenitieswe have to offer. I am sorry for the interactions during your stay. We will strive to do better. Everyone of of us.

Boston, Massachusetts
Reviewed January 20, 2017

Location: Great location, you can walk a block and enter through Nordstrom's and very close to shopping area. Check-in : fast and friendly. Setting: clean, modern, new renovated and comfortable. Breakfast: Good complimentary breakfast. Parking : Free with plenty of spaces available. WiFi: Free and excellent.

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Helpful?
Thank Weipin2015
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Weipin, Our location is wonderful! Thank you for sharing. Please come back and see us.

Livingston
Reviewed January 10, 2017

Clean and comfortable place in a great location. We wanted something convenient but not overly pricey. This property was lovely and we will not hesitate to go back. No charge for parking, within walking distance to several locations of interest to us.

Review collected in partnership with this hotel
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Thank Roxane R
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Roxane, Thank you for taking the time to review our hotel. We hope to see you again.

Houston
Reviewed January 9, 2017

Studio suite was pretty nice but the 4TH floor was pretty loud people running down the halls, slamming doors, and fire alarm went off twice. The 2nd day had to call housekeeping 3 times and linen still wasn't the cleanest. Front desk guys seemed annoyed maybe they just had a lot going on because it was kinda busy.

Review collected in partnership with Sonesta
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Helpful?
Thank desseriaj
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Desseria, Thank you for taking time to write this review. We hope to have you back soon to show you that we can certainly do better. We strive to offer everyone comfortable and relaxing accomodations. I apologize that we fell short on this occassion. I trust that you reported the people running down the hall and we handled this promptly.

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72 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Breakfast included
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Houston, Texas! The Sonesta ES Suites Houston is centrally located in the heart of the Galleria/Uptown business district. Whether you are here for business or pleasure; from the upscale shopping at the Galleria Mall to a variety of restaurants and sporting/ family venues; Houston has something for everyone. A few points of interest are: the Reliant Center/ Reliant Park - home of the Houston Livestock Show & Rodeo and the Houston Texans football team. George R. Brown Convention Center, the Texas Medical Center - with the world renowned MD Anderson Cancer Treatment Center, Minute Maid park - home of the Houston Astros and The Toyota Center - home of the champion Houston Rockets and Comets. Spacious fully furnished and well equipped studio, one bedroom and two bedroom/ two bath suites offer a variety for your accommodation/ relocation needs. Release some stress by exercising in our extensive fitness center, take a dip in our sparkling pool, or enjoy our garden courtyard and BBQ pavilion area. With all of the amenities Sonesta ES Suites Houston has to offer, we are a great option for the overnight guest as well as the extended stay/relocation guest. Complimentary wireless and high speed Internet is available throughout the hotel. The hotel is pet friendly! ... more   less 

Additional Information about Sonesta ES Suites Houston

Address: 5190 Hidalgo St, Houston, TX 77056-6404
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $106 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Houston 3*
Number of rooms: 93
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Also Known As:
Staybridge Suites Houston-Near The Galleria Hotel Houston
Hotel Style:
#80 Family Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from Sonesta ES Suites Houston staff and other travelers.
1 question
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Georgetown, Texas
8 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“small hotel only 4 floors but it is very convenient and nice, any room is quiet even the second floor, road view.”
 of 5 bubbles chh306, 5 days ago | Read review
“Loved it! Very clean, very professional.”
 of 5 bubbles cturnerfam, Dec 21, 2016 | Read review
“Stayed 3 nights and room only serviced once!”
 of 5 bubbles cheisv, Oct 28, 2016 | Read review
“Excellent. Be prepared for a pleasant surprise in terms of value for price paid.”
 of 5 bubbles Broadsword2016, Oct 23, 2016 | Read review
“Had a room on the first floor close to the entrance and lounge and it was very quiet at night.”
 of 5 bubbles captainked, Oct 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question