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Extended Stay America - Houston - Galleria - Uptown

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Extended Stay America - Houston - Galleria - Uptown
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104 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Fort Walton Beach, Florida, United States
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 18, 2016

Not great, not awful. The room was nice and clean, but smelled badly of cigarette smoke. The area was quiet and safe. In the morning there were granola bars, fruit and packaged muffins for breakfast grab and go. We took a hotel shuttle to the VA hospital which was very convenient.

Helpful?
Thank Paula S
Clearwater, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 6, 2016

The hotel lost my Booking.Com reservation twice and I spent 1 hour in the lobby before the rude front desk lady admitted the mistake. The linens were sour, 2 pillows were nasty with stains, kitchen was un-stocked, no coat hangars, no bed pad, trash cans not emptied, dirty linens and dishes in the hallways, poor TV choices and no hot... More 

Helpful?
1 Thank 789urbanadventurer
Dallas, Texas
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 11, 2016

Standard studio room with kitchenette. Nice, clean, good furnishings & bed but not as upscale as the area. You have to ask for utensils and basic cooking gear (I'm assuming this was a cost cutting measure by the chain). Grab & Go breakfast is very basic, cupcakes, coffee, apples and orange. Internet works fine. Clean and no bugs. This property... More 

Helpful?
Thank DrErsatz
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed March 1, 2016 via mobile

I checked in and stayed 2 nights. On the second night, at 2:15am I was awakened by two guys opening up my room door with a key. (Luckily I had the safety chain in place). I jumped up and went to door. They had just checked in and said the front desk just gave them the key for this room.... More 

Helpful?
1 Thank Gary C
Miami, Florida
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed November 1, 2015 via mobile

I do dissatisfied at all about this place, dirty and poor staff attention to clients ! in this place you must to do everything by yourself, even bring the dirty towel for a new one, you feel unsafe in this place; it located a galleria a good sector of Houston but this hotel looks so uncare, dirty and horrible!! don't... More 

Helpful?
Thank TatianaMelo
1 review
5 of 5 stars Reviewed October 28, 2015

I came for a reunion and this hotel was less than one mile from the event. The staff was great and the Galleria location was very convenient. The rooms were clean and I loved the little kitchen and full-size fridge. I'd definitely stay here again.

Helpful?
Thank Kenny C
Seattle
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed October 15, 2015 via mobile

No housekeeping unless you stay a week. Dresser draws won't slide. Toilet wont flush unless you play with the handle. Noise in the hall all night. A/C blows on bed. Very low water pressure in shower. Useless old two-burner stove with nothing to cook with or eat on. Very slow free internet. Nothing good to say about this place.

Helpful?
Thank dennisan
San Antonio, Texas
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

Room was nice but right on 610 and a lot of road noise. Also room does not have coffee maker, you have to request it to get one in your room, that is crazy when all hotels have one in their rooms. Air conditioner in room as to close to the bed. It cycling off and on was also annoying... More 

Helpful?
Thank Deborah D
Houston, Texas
1 review
4 of 5 stars Reviewed August 30, 2015

Pros Good location, well connected by public Transport . very near posh galleria mall Nice sunny rooms, kitchen, Refrigerator, Microwave, Oven and basic utensils Very friendly staff at reception and house keeping. Specially Mr Moazzam at reception was very Friendly and helpful Provided a 32 inch TV with adequate channels Hot water 24 hours Cons Although they claim complimentary breakfast... More 

Helpful?
Thank santanu_sur
Dallas, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed August 27, 2015

The room was dirty when I arrive, nothing was done to fix this. When I got back the to the hotel the follow day the room was STILL not clean. I complained to the staff at the desk about my displeasure with this, he was very rude and told me to stop complaining and repeating myself. My co worker was... More 

Helpful?
Thank lkegg55
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Houston - Galleria - Uptown

Address: 2300 West Loop S, Houston, TX 77027-4202 (Formerly Homestead Studio Suites - Houston - Galleria)
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $81 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Galleria - Uptown 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Homestead Studio Suites Houston / Galleria Area Hotel Houston
Homestead Suites Houston
Homestead Houston
Houston Homestead Suites
Extended Stay America Houston
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