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    Extended Stay America - Houston - Willowbrook

    13223 Champions Centre Dr, Houston, TX 77069-2338
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    8/6/2017 8/7/2017
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    $62
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    Traveler (24)
    Room & Suite (14)
    Dining (1)
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    Overview
    • Excellent14%
    • Very good14%
    • Average8%
    • Poor17%
    • Terrible47%
    3 days ago
    “This was a awful experience at this extended stay America the room had dead roaches all over the bed and the floor”
    3 weeks ago
    “Never Coming Back”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Houston - Willowbrook
    Special Offer: Save up to 10% TODAY!
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    Homewood Suites by Hilton Houston Northwest Cy-Fair
    372 reviews
    #55 of 511 hotels in Houston
     
    Hilton Garden Inn Houston NW/Willowbrook
    705 reviews
    #25 of 511 hotels in Houston
     
    Homewood Suites by Hilton Houston Willowbrook Mall
    281 reviews
    #36 of 511 hotels in Houston
     
    Wyndham Garden Houston Willowbrook
    115 reviews
    #183 of 511 hotels in Houston
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (56)
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    1 - 5 of 55 reviews

    Reviewed 3 days ago

    I will never recommend no one to stay here for anything in the world. This was the worst experience ever and the staff is always to busy to do anything to help. It's sad and very unpleasant and unprofessionalMore

    Review collected in partnership with Extended Stay
    Thank brittanyt174
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded 2 days ago

    Brittany, please accept my sincere apologies for our hotel not living up to your expectations. We are disappointed to read about the service and housekeeping issues you experienced. We have shared your feedback with our housekeeping as well as our front desk team and will...More

    Reviewed 3 weeks ago

    A deluxe suite was booked with a queen bed and pull out sofa but we were given a room with two full size beds. When trying to get the room corrected we were told that there were no more available even though we were able...More

    Review collected in partnership with Extended Stay
    Thank randrickw
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded 3 weeks ago

    Randrick, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is...More

    Reviewed 4 weeks ago

    Stinky rooms the restroom did not work. Went to another hotel not part of extended stay and I received better service. With more clean room and more professional staff ectebd stay has a very bad servicesMore

    Review collected in partnership with Extended Stay
    Thank lourdesmagalyb
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded 4 weeks ago

    Thank you for your feedback. Please accept our apologies for the issues you encountered in your room and regret the inconvenience caused. I have shared your concerns with my housekeeping and maintenance team in an effort to improve our future guest experiences. We hope you...More

    Reviewed June 10, 2017

    Room was clean and had all essentials. Staff was friendly, Hotel is located close to shopping,and hospital,My Next door neighbors were friendly, The Area is quiet,They have police that patrol the area.More

    Thank raboudoin
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded June 11, 2017

    We appreciate you taking the time to write a review about your stay at Extended Stay America - Houston – Willowbrook. It’s our pleasure knowing you loved the cleanliness of your room and the convenient location being close to many points of interest in our...More

    Reviewed June 7, 2017

    Based on my visit, It wasn't perfectly clean but really good overall and had all essentials. Everything worked, peaceful and close to where I had to go and local food places and for a low rate at last minute, worth it.More

    Thank ATX72
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded June 7, 2017

    Thanks for the wonderful feedback. It is good to know we met all of your expectations and that you were especially happy with your well-equipped room and our convenient location. It was a pleasure having you as our guest at Extended Stay America - Houston...More

    Homewood Suites by Hilton Houston Northwest Cy-Fair
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    Details
    • Price range
    • $61 - $75 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Hotels.com, Priceline, Booking.com, Expedia, Orbitz, TripOnline SA, Travelocity, Hotwire, Cheap Tickets and Cancelon so you can book your Extended Stay America - Houston - Willowbrook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Homestead Studio Suites Houston / Willowbrook Hotel Houston ,
    • Homestead Suites Houston ,
    • Homestead Houston ,
    • Houston Homestead Suites
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    Traveler (24)
    Room & Suite (14)
    Dining (1)
    Hotel & Grounds (18)
    Bathroom (3)
    Nearby
    Sponsored by:
    Wyndham Garden Houston Willowbrook
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    1.21 miles away
     
    Hilton Garden Inn Houston NW/Willowbrook
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    .71 miles away
     
    Homewood Suites by Hilton Houston Willowbrook Mall
    281 reviews
    .52 miles away
     
    Homewood Suites by Hilton Houston Northwest Cy-Fair
    372 reviews
    5.74 miles away
     
    Nearby Restaurants
    Pappadeaux Seafood Kitchen
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    .11 miles away
    Pappasito's Cantina
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    .18 miles away
    Kirin II Japanese Seafood Buffet
    48 reviews
    .46 miles away
    Romano's Macaroni Grill
    40 reviews
    .46 miles away
    Nearby Attractions
    Martini Blu
    5 reviews
    2.12 miles away
    Sam Houston Race Park
    43 reviews
    2.43 miles away
    Willowbrook Mall
    44 reviews
    .32 miles away
    Whitmeyer's Distilling
    6 reviews
    1.00 miles away
    Questions & Answers
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    Room Tips
    "My Room was across from the office, everything worked in room"
    Read review
    "Go somewhere else!!!!!"
    Read review
    "Don't come here"
    Read review
    "Do not choose this hotel"
    Read review
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