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    Extended Stay America - Houston - Willowbrook

    13223 Champions Centre Dr, Houston, TX 77069-2338
    +1 877-432-9997
    Hotel website
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    Lowest prices for your stay
    Oct 29 Oct 30
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    $109
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    Traveler (24)
    Room & Suite (14)
    Dining (1)
    Overview
    • Excellent16%
    • Very good12%
    • Average8%
    • Poor17%
    • Terrible47%
    6 days ago
    “front desk person rude..”
    1 week ago
    “NOT GOOD AT ALL {NEEDS A CLEANING}”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
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    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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      $109
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    Write a Review
    Reviews (62)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 61 reviews

    Reviewed 6 days ago

    Front person in the morning Rude. first words out of her mouth as i am explaining to her My room was Prepaid where come Down! did not let me speak then asked me why i did not say so when I tried to explain it...More

    Review collected in partnership with Extended Stay
    Thank David D
    Response from 00esa, Manager at Extended Stay America - Houston - WillowbrookResponded 5 days ago

    David, thank you for the candid feedback about your stay with us. It is disturbing to read about your experience at our hotel. This is not the impression we like our guests to leave with. We assure you a "rude" staff is not acceptable and...More

    Reviewed 1 week ago

    This location is far from the best as far as cleanliness is concerned and the management seems to be ok with the condition I would drive further or pay more to not have to stay here. Better bring sanitizer and bug spray along if you...More

    Review collected in partnership with Extended Stay
    Thank c c
    Response from 00esa, Manager at Extended Stay America - Houston - WillowbrookResponded 6 days ago

    Thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure...More

    Reviewed 1 week ago

    It is funny how some hotels of the same brand are so vastly different. I stayed at the Tromball location before (less than 1 mile away. It was delightful. This was terrible. Make sure you book the right place if you stay in Willowbrook.More

    Review collected in partnership with Extended Stay
    Thank H1059EIjamesf
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded 1 week ago

    James, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More

    Reviewed August 30, 2017

    Our room was nice and everything worked; nice and cold ac, comfy bed. Front desk personnel were professional and very helpful. Thanks again for giving us a place of refuge in all this crazy weather! Parking lot didn't take on water, not ONCE!More

    Thank rwade375
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded August 31, 2017

    Wade, thank you so much for confirming to others that what a great choice Extended Stay America is! We are delighted to know your well-appointed room and our courteous associates helped make your stay a memorable one. Thanks once more for allowing us to be...More

    Reviewed July 29, 2017 via mobile

    I have stayed probably months in extended stays over the last few years with Central Transport. So I booked a reservation and then went to cancel it before the 6pm deadline. When I called the reservation line to cancel I spent over 3 hours on...More

    Thank meghorner5715
    Response from 00esa, General Manager at Extended Stay America - Houston - WillowbrookResponded August 1, 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

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    Extended Stay America - Houston - Willowbrook - HWY 249
    56 reviews
    #270 of 517 hotels in Houston
     
    Best Western Plus Sam Houston Inn & Suites
    103 reviews
    #205 of 517 hotels in Houston
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • $57 - $108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Priceline, Expedia, Booking.com, Hotels.com, Travelocity, Cancelon, TripOnline SA, Orbitz, Cheap Tickets and Hotwire so you can book your Extended Stay America - Houston - Willowbrook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Homestead Studio Suites Houston / Willowbrook Hotel Houston ,
    • Homestead Suites Houston ,
    • Homestead Houston ,
    • Houston Homestead Suites
    Add Photo Photos
    Traveler (24)
    Room & Suite (14)
    Dining (1)
    Hotel & Grounds (18)
    Bathroom (3)
    Nearby
    Sponsored by:
    Best Western Plus Sam Houston Inn & Suites
    103 reviews
    2.74 miles away
     
    Hilton Garden Inn Houston NW/Willowbrook
    724 reviews
    .71 miles away
     
    Extended Stay America - Houston - Willowbrook - HWY 249
    56 reviews
    1.16 miles away
     
    Wingate by Wyndham Houston / Willowbrook
    413 reviews
    1.27 miles away
     
    Nearby Restaurants
    Pappadeaux Seafood Kitchen
    156 reviews
    .11 miles away
    Pappasito's Cantina
    184 reviews
    .18 miles away
    Kirin II Japanese Seafood Buffet
    51 reviews
    .47 miles away
    The Perfect Cafe
    18 reviews
    .54 miles away
    Nearby Attractions
    Willowbrook Mall
    45 reviews
    .85 miles away
    Fallen Warriors Memorial
    5 reviews
    .50 miles away
    Whiskey River
    17 reviews
    .56 miles away
    Lifetime Fitness
    5 reviews
    .46 miles away
    Questions & Answers
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    Room Tips
    "comfy room and has kitchenette!"
    Read review
    "My Room was across from the office, everything worked in room"
    Read review
    "Go somewhere else!!!!!"
    Read review
    "Don't come here"
    Read review
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