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The Westin Houston Memorial City

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The Westin Houston Memorial City
The Westin Houston Memorial City
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392 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for a week during a family occasion. Wonderful rooms, even better bathrooms! Great location off I-10, Sam Houston Tollway, and the Memorial City Mall, which offers a myriad of shopping options. Staff were friendly and helpful - supported us wonderfully throughout the event and festivities. The one downside is parking, although the garage is easily accessible to the... More 

Helpful?
Thank Ian L
Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We booked the American Girl Experience for my daughter's tenth birthday. It was an amazing experience. I enjoyed it as much as she did. We began our day at the American Girl Store and ordered the birthday package at the Bistro. After shopping, we headed to the hotel where my daughter was greeted at the front desk with her VIG... More 

Helpful?
Thank tslopez39
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings , Thank you for your wonderful review on your American Girl experience! It's such a fun and memorable package. Perfect for birthdays! We're more than happy to know that you and your daughter had a great time. We greatly appreciate your feedback and hope to have you back soon. Thank you again! Be Inspired, Kerry Ringham General Manager More 

Rocklin, California
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We got upgraded to a suite that was huge! We were visiting our daughter for an extended weekend and definitely appreciated the extra room. The bathroom was pretty small in comparison and it would've been nice if the kitchen area actually functioned with a coffee maker or some actual dishes (coffee mugs, wine glasses, silverware) because it seemed like wasted... More 

Helpful?
Thank Hillary M
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Hillary, Thank you for taking the time to share your experience at our property! I was pleased to read that you enjoyed your stay while visiting your daughter. I appreciate you pointing out a few issues you noticed. We will be sure to take care of the items you have mentioned. We look forward to welcoming you back to... More 

Hickory, North Carolina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Westin in Memorial City is always consistent and is located within walking distance of several great restaurants. Being a business traveler, my number one concern is always cleanliness and a great bed. This property is well maintained, always clean and the staff are always friendly and ready to help.

Helpful?
Thank EINSTMRR
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings, Thank you for the positive feedback! We greatly appreciate you taking the time to tell us about your experience at our property. I will be sure to share your kind comments with our team. We hope to welcome you back to The Westin Memorial City soon! Thank you again, Kerry Ringham General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I wanted to have a kid free weekend and just kind of reconnect. So we just got a sitter and booked this hotel. Great stay. The staff was so polite the whole stay. The room was nice and the shower very roomy for two. Great quick weekend getaway.

Helpful?
Thank redman1977
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings, Thank you for taking the time to share your experience at our property. I was pleased to read that you and your wife enjoyed your weekend staycation with us. I will be sure to share your comments with our team. I look forward to welcoming you back to The Westin Houston, Memorial City soon! Be Well, Kerry Ringham General... More 

Brooklyn, New York
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night, very nice hotel. Decor is lovely, staff was friendly, on-site restaurant is very good but a little pricey. We didn't have a chance to take advantage of all the hotel offers like the roof top pool, but we plan to be back. Hotel is right next to the mall lots of nice restaurants close by.

Helpful?
Thank GWest25
TheWestinMemorial, Director of Operations at The Westin Houston Memorial City, responded to this review

Greetings, It was a pleasure to hear that you enjoyed your stay. Thank you for taking the time to tell us about your experience at our property. We look forward to seeing you again soon at The Westin Houston, Memorial City to enjoy the infinity edge pool! Be Inspired, Nicholas McDermott Director of Operations More 

McAllen, Texas
Level Contributor
116 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an American Girl weekend at this hotel and were treated like royalty. The girls had an amazing time and the hotel had the perfect room setup for a mom with several young girls ready to experience American Girl Store!

Helpful?
Thank Madzech
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings, Thank you for your wonderful review on your American Girl experience! It's such a fun and memorable package, and we're more than happy to know that you and the girls enjoyed it. We greatly appreciate your feedback. We hope to see you all again soon. Have a great day! Be Inspired, Kerry Ringham General Manager More 

Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed 2 weeks ago

This weekend we went to celebrate my Little Girl's 9th Birthday. We originally had booked the American Girl Doll Package, but after buying stuff to get ready for school.. we decided that wasn't in our budget. I had also received an email about the AG Package, but let them know we wouldn't be able to do that, but that I... More 

Helpful?
Thank Disneygal1073
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings, I appreciate you taking your time to review the American Girl experience. We are thrilled to hear that your daughters enjoyed it for her birthday! It truly is our most unique and memorable package offered. It was a pleasure to have you all join us. I look forward to welcoming you back to The Westin Houston, Memorial City soon.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I've always been greeted with a welcome and a smile. Staff is very helpful and and attentive. The rooms are nice and modern. There's a gym package for runners and a mall next door with some fashionable restaurants in walking distance. I would definitely stay at the westin again.

Helpful?
Thank nokillkenny
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings, Thank you for taking the time to share this great review about our property. I was pleased to read that you enjoyed your stay and the area. We look forward to welcoming you back to The Westin Houston, Memorial City soon! Be Well, Kerry Ringham General Manager More 

Houston, Texas
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This was my second one-night stay at the Memorial City Westin. I was with the same group at an annual retreat. I'll start by giving props to the catering staff. Food was good and staff was helpful and attentive. The rooms at this property are spacious and comfortable. Front desk staff was helpful as was the bell staff. If your... More 

Helpful?
Thank DonnaR66
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Donna, Thank you for the positive feedback! We appreciate all guests that take the time to let us know how we are doing. I was pleased to read that you enjoyed your stay, event and took advantage of some amenities we have to offer. I look forward to welcoming you back to The Westin Houston, Memorial City soon! Be... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Houston Memorial City is connected via skywalk to the Memorial City Mall, adjacent to Gateway Memorial city that includes a group of chef-driven restaurants, near CityCentre, Energy Corridor District, and the Westchase District. Our hotel has an infinity pool and 30,000+ sq ft of event space. ... more   less 

Additional Information about The Westin Houston Memorial City

Address: 945 Gessner Rd, Houston, TX 77024-2855
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $136 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Houston Memorial City 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
The Westin Houston Memorial City Hotel Houston
Hotel Style:
#20 Luxury Hotel in Houston
#49 Family Hotel in Houston
#55 Business Hotel in Houston
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