We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Houston Memorial City

Save
Share
945 Gessner Rd, Houston, TX 77024-2855
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Booking.com
$118
View Deal
Westin.com
FindHotel
$119
$92
View Deal
SAVE $27
Agoda.com$118
Expedia.com$118
Trip.com$119
View all 13 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (399)
360
Panoramas (16)
Room & Suite (354)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Houston Memorial City
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 577 hotels in Houston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
The Westin Houston Memorial City in Houston, Texas is connected via skywalk to the Memorial City Mall, adjacent to Gateway Memorial City that includes a group of chef-driven restaurants, near CityCentre, Energy Corridor District, the Westchase District and offers the ultimate in comfort and relaxation. Whether traveling for business or leisure to our hotel near Memorial Hermann Hospital, a soothing and refreshing sanctuary during your stay is provided. The hotel in Houston, Texas has an 18th-floor infinity-edge pool, state-of-the-art fitness workout studio, a full-service Starbucks® on the 3rd floor and 30,000+ sq ft of event space.
Read more
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid public parking on-site
Paid wifi
Hot tub
Infinity pool
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Unlock Member Rates!
818Reviews14Q+A100Room tips
Traveler rating
  • 525
  • 204
  • 52
  • 17
  • 20
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
RyanL99 wrote a review Sep 10
Houston289 contributions80 helpful votes
My favorite thing about this hotel is the location. So many great restaurants and shopping in walking distance (even a new vineyard and winery!) and very convenient to the west side of town. Parking was easy and convenient and I saw staff cleaning often. Everyone is wearing masks and wiping down surfaces. Please note that there is no food service at all in the hotel currently so you must either order in from a local restaurant or go out. This was not a problem for us because there were so many great options close by, but I do wish there had been a breakfast option for Platinum guests (even if it was just a Starbucks voucher). The gym is great (also very clean), and the beds were comfortable. I will be back!
Read more
Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
Share
Response from Team Marriott, Agency / Consultant at The Westin Houston Memorial City
Responded 1 week ago
Dear RyanL99, Thank you for your stay at The Westin Houston, Memorial City and for being a valued Marriott Bonvoy Platinum Elite member. We are glad you had a revitalizing experience and that you loved our signature Westin Heavenly Bed® and WestinWORKOUT® Fitness Studio. We are especially happy to read you enjoyed our proximity to all the attractions. Thank you also for appreciating the efforts of our team in maintaining a clean and safe environment for our guests. However, we regret not meeting all of your expectations. Everything we do is in your best interest, so we appreciate your understanding at this time. Thank you again, and we cannot wait to have the opportunity to welcome you back very soon. Be Well, Kerry Ringham General Manager
Read more
Alli L wrote a review Jun 2020
5 contributions
+1
My family and I came for a major dental appointment I had. The hotel was not only super close to the office, but located next to a mall, yummy restaurants and great walking paths. The pool is amazing! Great views from anywhere in the hotel! Cold towels and bottled water throughout to help cool you off from the blazing HTown heat. My son is most thankful for his teepee/yurt....he spent almost all his time inside playing with his toys. And our furbaby Stella thoroughly enjoyed the patio and all the space she had to roam. Kudos to two people in particular. Alison at check-in was so sweet and EXTREMELY welcoming.....from my check-in throughout our entire stay. I must've called down to her at least four times on our first day alone. On my final night, Leisa had to come up to settle a small issue. I really appreciated her following up with me and being so caring. She was awesome! I want to also thank the Housekeeping team for keeping the property super clean and fresh! I will absolutely be coming back!
Read more
Date of stay: June 2020Trip type: Traveled with family
Helpful
Share
Response from TeamMarriott, Manager at The Westin Houston Memorial City
Responded Jun 16, 2020
Dear TheAlliProject, Thank you for staying at The Westin Houston Memorial City while you and your family were here for a dental appointment. Making you happy makes us happy, so we are glad our vibrant location worked well for you and that you loved our pool. We are especially pleased to read that the intuitive service provided by our associates, particularly Alison and Leisa far exceeded your expectations. It is also good to know your little one and your furry friend too had a rejuvenating time here. We appreciate your generous review and cannot wait to welcome you all back soon. Thank you again and safe travels. Be Well, Andrew Ginter Director of Operations
Read more
Melissa A wrote a review Jun 2020
1 contribution
Awesome hotel, the staff that I spoke too were very nice and welcoming. I wish I knew the person’s name who checked me in, spoke too during night audit and at checkout Melvin, all very nice such great hospitality.
Read more
Date of stay: June 2020Trip type: Traveled with family
Helpful
Share
Response from TeamMarriott, Manager at The Westin Houston Memorial City
Responded Jun 11, 2020
Dear Miinaa2901, Thank you for your stay at The Westin Houston, Memorial City and your kind review. We seek to provide authentic, thoughtful service, and it is always pleasing to learn that it is making a difference. We will share your generous comments with the associates you mentioned and thank them personally for the work that they are doing daily. Thank you again, and we look forward to having the opportunity to welcome you and your family back very soon. Be Well, Andrew Ginter Director of Operations
Read more
Lakeem Sherpa wrote a review Mar 2020
1 contribution
Aside from the great location and property, Tommy the valet guy took really good care of me. He gave me a warm welcome and helped me with my luggage without me asking. It’s hard to find good help now a days!
Read more
Date of stay: March 2020Trip type: Traveled on business
Helpful
Share
Response from TeamMarriott, Manager at The Westin Houston Memorial City
Responded Mar 15, 2020
Dear Lakeem_sherpa, Thank you for the generous review of The Westin Houston Memorial City. We are glad you loved our optimal location and that you were particularly impressed with the intuitive service provided by Tommy. We appreciate you being our guest and look forward to welcoming you back soon. Be Well, Andrew Ginter Director of Operations
Read more
Jared V wrote a review Mar 2020
1 contribution
Erik Estrada provides me and my family great service in our visit. Would highly recommend anyone who needs to stay, or want to grab a quick, well made meal to arrive here. Would come again thanks to this service.
Read more
Date of stay: March 2020Trip type: Traveled with family
Helpful
Share
Response from TeamMarriott, Manager at The Westin Houston Memorial City
Responded Mar 18, 2020
Dear jaredverd, All of us at The Westin Houston, Memorial City, are pleased to read you and your family had an enriching experience with us and that the transcendent service provided by Erik exceeded your expectations. Hospitality is what we do best, and we thank you for acknowledging our efforts. Thank you once more for your recommendation, and we look forward to welcoming you back for another enriching visit. Be Well, Andrew Ginter Director of Operations
Read more
Previous
PRICE RANGE
$159 - $294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin houston memorial city hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
288
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Westin Houston Memorial City
Which popular attractions are close to The Westin Houston Memorial City?
Nearby attractions include Memorial City Mall (0.3 miles), American Girl Houston (0.2 miles), and Cinemark Memorial City (0.6 miles).
What are some of the property amenities at The Westin Houston Memorial City?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at The Westin Houston Memorial City?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Westin Houston Memorial City?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Westin Houston Memorial City?
Conveniently located restaurants include Taste of Texas Restaurant, Pappadeaux Seafood Kitchen, and Perry's Steakhouse & Grille - Memorial City.
Are there opportunities to exercise at The Westin Houston Memorial City?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Westin Houston Memorial City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Houston Memorial City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Houston Memorial City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Houston Memorial City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Westin Houston Memorial City?
Many travelers enjoy visiting Bayou Bend Collection and Gardens (7.6 miles), Rienzi Mansion (7.9 miles), and Washington Cemetery (9.5 miles).