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Palace Inn and Suites - Willowbrook

  • Excellent25%
  • Very good8%
  • Average25%
  • Poor17%
  • Terrible25%
  • Jun 19, 2018
    “comfortable for a night”
  • Oct 28, 2016
    “Pervert on the loose”
14350 State Highway 249 Highway 249, Houston, TX 77086-4202 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pets Allowed
Wheelchair access
2 Star accommodation
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Sep 30Oct 1
1 room, 2 adults, 0 children
Standard Room
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The Palace Inn and Suites Houston is ideally located near many of Texas’ most popular sites such as Sam Houston Race Park, Splashtown Waterpark, Minute Maid Stadium, George Bush Park, University of Houston and ...More Ellington Air Force Base. This Magnuson Hotels affiliate offers guests a Continental breakfast served 24 hours a day, free high-speed wireless Internet access, free parking with room for larger vehicles, fax/copy service and pets are accepted with additional charges. Guest rooms may offer free high-speed wireless Internet access, 42 inch flat screen TV, hair dryer, microwave, mini-fridge and wake-up service. Less
Hotel class
Hotel Amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Room Service
Fitness Center with Gym / Workout Room
Room types
Hotel class
Room types
Number of rooms
Price range
$70 - $82 (Based on Average Rates for a Standard Room)
United States > Texas > Texas Gulf Coast > Houston
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Reviews (12)
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1 - 5 of 11 reviews
Reviewed June 19, 2018

nothing really to complain about, a so so run of the mill mid range stay over spot. Everything was ok, safe no problems. I did not see any strange sorts of people. Was fine for a layover. Would recommend it but not for longer stay...More

1  Thank Jef J
Reviewed October 28, 2016 via mobile

They have a man that works there that has walked into the room without knocking 2 diff times. Niether time was it close to checkout. He walked in and my girlfriend was changing clothes and naked. Said he knocked. I gave him the benifit of...More

3  Thank strong1969
Response from magnusonhotels, Manager at Palace Inn and Suites - WillowbrookResponded December 30, 2016

Thank you for choosing Palace Inn and Suites Willowbrook for your recent stay. Thank you for bringing this to our attention. We have investigated this and addressed the issue. It is these reviews that help us to be sure that the standards which we wish...More

Reviewed September 16, 2015 via mobile

Very clean and spacious rooms. We are working in pearland for a month and we are staying here. The owner is super nice and gave us a good rate. The rooms are thoroughly cleaned every day and the lobby is open all night for free...More

2  Thank robertmP926VO
Response from magnusonhotels, Manager at Palace Inn and Suites - WillowbrookResponded September 18, 2015

Thank you for choosing Palace Inn and Suites Willowbrook for your recent stay. Thank you also for taking the time to post a guest review. It is these reviews that help us to be sure that the standards which we wish to maintain are upheld....More

Reviewed August 11, 2015 via mobile

For $ 350.00 weekly it is a good deal. All the rooms are smoking rooms but the don't smell like it. All have hard wood floors no carpet. Beds are comfortable and cleaned every day. The whole motel is in a couryard setting. Its safe....More

1  Thank coatesgary32
Reviewed July 17, 2015

This hotel looks okay on the outside, but appearances are deceiving. My room smelled good and looked great. When I turned on the TV there was pornography. (First hint at what this hotel was really for!) The room was extremely hot when I entered. Don't...More

2  Thank SaavyTraveler131
Response from magnusonhotels, Manager at Palace Inn and Suites - WillowbrookResponded July 30, 2015

Hello, we appreciate you taking the time to provide us with feedback on your recent stay with us. We apologize for the circumstances that caused your stay with us to be unsatisfactory. We were happy to provide half of your stay refund. It was only...More

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"Get as far away from the office as you can to try and hear less of the door open and close noise"
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