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Holiday Inn Hotel-Houston Westchase

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#183 of 489 Hotels in Houston
Certificate of Excellence
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Holiday Inn Hotel-Houston Westchase
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81 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Austin, Texas
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 3, 2015

Another excellent Holiday Inn located off Sam Houston Parkway 8. I really like the direction that Holiday Inn is taking in regards to building and furnishing their newer hotels. Sadly, it makes all the other established locations seem outdated. I titled my review "Ray of Light" because I stayed at this location during Memorial Day weekend 2015. I don't think... More 

Helpful?
Thank Gilbert U
Phil H, Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

THANK YOU! You have really put a lot of thought and effort into your review, thank you so much for doing so! You have covered pretty much all aspects of a guest journey, there is little I can add besides another THANK YOU! I also want to thank you for being a loyal IHG Rewards guest!! Phil Haddad General Manager... More 

Saint Louis, Missouri
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 26, 2015

The hotel was convenient location to visit Houston relatives. Clean. Comfortable bed. Great bathroom space. Suite offered sitting area with separate TV. Breakfast available for small charge. Friendly, professional desk staff.

Helpful?
Thank Anne3961
Phil H, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Thank you very much for the feedback and for your business, we very much appreciate it. I am so glad to hear you had a great stay, when travel brings you back to the Holiday Inn Houston Westchase, feel free to reach out to me directly as I want to ensure you have another great stay next time!! Phil Haddad... More 

Stavanger, Norway
Level Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed May 25, 2015 via mobile

The rooms are nice and large and good value. However the toilet was not working and it took 2 hours to get it fixed. Service at the restaurant is terrible, with too little people at weekends. YThe swimming pool is a joke and the gym is very small. The location is quite good.

Helpful?
Thank Gianluca M
Phil H, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

I want to begin by thanking you for staying with us and thank you for the feedback, we truly appreciate both equally. I want to apologize for the service issues you experienced with the plumbing and restaurant, I will address both concerns personally. I would like to hear more about your concerns with our heated indoor swimming pool, I gather... More 

Tarpon Springs, Florida
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed May 5, 2015

I stay in this area a week every month for work and never stayed in this hotel so gave it a shot because the pictures caught my eye and it looked new or newly remodeled. Upon check-in, the clerk said I was staying for 1 night which was wrong. I showed him my reservation for 4 nights and he made... More 

Helpful?
1 Thank Timbotim
Phil H, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

I would like to sincerely apologize for the lack of service and an overall poor quality stay with us. The stay that you described is not acceptable and I regret I was not able to speak with you while you were with us. I wish I would have had an opportunity to resolve all your concerns prior to your departure.... More 

New Jersey
1 review
3 of 5 stars Reviewed April 24, 2015

I've stayed here a few times due to the proximity to work and rooms are always clean. I've never felt the need to write a review before but I am deeply troubled by what I witnessed this stay. One of the housekeeper managers (she is short with black hair) was being extremely rude to the housekeeper cleaning my floor, I... More 

Helpful?
Thank RCAR73
Phil H, Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Hello, Thank you for taking the time to offer feedback and thank you for your loyalty, you mentioned you have stayed with us before, thank you, we look forward to having you back again in the near future. I want to directly address your comments about what you witnessed in the hallway, I want to thank you for brining that... More 

Los Angeles, California
Level Contributor
99 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

I stayed at this Holiday Inn during a trip to Houston. The Staff at this hotel were awesome! The room itself was clean, spacious and had enough room to work in. I will definitely stay in this Holiday Inn again.

Helpful?
Thank Manuel S
Phil H, Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Hello, Thank you for the feedback you have provided us, we appreciate it! I will be sure to pass along your kind words about our staff as well as the rooms to our staff here at the Holiday Inn Houston Westchase. We look forward to having you back with us soon, if I can be of further assistance, feel free... More 

Silverdale, Washington
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 19, 2015

The lobby is cute and the staff were *quick* and helpful. Never saw a line! Plenty of parking is available. We never ate at the restaurant close, but we did eat at the hotel for breakfast and a late entrée-style dinner with drinks. Good food, good beer choices. But for me, the quiet room and clean bed. I slept soundly.

Helpful?
Thank 32Please
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 4, 2015 via mobile

Wife and I stayed here for about a week while she was getting medical treatment and they were simply top notch. With the hotel busy due to Houston's annual rodeo, the service was still always readily available and Phil, the hotel manager, was always present for any assistance we needed and he and his staff always went above and beyond... More 

Helpful?
1 Thank DaydreanNation
South Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 6, 2015 via mobile

My wife and I love staying here. Even though we live 30 minutes away from the hotel, we enjoy just getting away for the night. There is a restaurant my wife and I love to eat and drink at right next door. Mai Tai's are the bartender Joel's specialties. The restaurant is just seconds away from the hotel, so there's... More 

Helpful?
Thank emanuelg49
Davenport, Iowa
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 29, 2015

I was very surprised at the condition of the hotel and the up-class feel it had. The room was very nice and the hotel is right off the interstate, just a little jog to get there. The workout room was nice and a restaurant right next door.

Helpful?
Thank Brian H
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn Hotel-Houston Westchase

Address: 10609 Westpark Dr, Houston, TX 77042-5014
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $91 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel-Houston Westchase 3*
Number of rooms: 130
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Hotel Style:
#132 Business Hotel in Houston
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