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Floor and room ventilation was very poor, smelled very musty almost moldy. No working fan in bathroom causes the entire room to deal with humidity. Tub would not drain properly. Drawer space was not sufficient for more than one traveler.
This hotel quality is very...More
Thank Bill M
Response from Valerie B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded July 30, 2016
Dear Bill M,
We appreciate you taking the time to let us know about your stay. I apologize for not receiving a room up to your standards. All of our suites include a spacious multiple drawer cabinet to provide you with ample space aside from...More
Date of stay: 4th of July weekend; three night stay
Location: I enjoy staying at this location because it is less than 5 to 7 minutes from 290, 1 to 3 minutes from Beltway 8 and 8 to 11 minutes from I-10. You have three...More
Thank Gilbert U
Response from Valerie B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded July 24, 2016
Dear Gilbert U,
We are very thankful for your detailed review and for taking the time to provide us with one. Your description of our suite is on point and are glad you enjoyed your stay with us. We hope to see you back soon...More
I stayed here for 3 nights from July 12th-14th. The hotel front desk staff were friendly and helpful. The hotel was clean with the exception of the whirlpool spa, and my bathtub. First, the whirlpool - The water was green, and when I was in...More
Response from Valerie B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded July 19, 2016
Thank you for taking the time to let us know about your stay. I apologize for the inconvenience you encountered with the bathtub and the whirlpool spa. We will use your feedback to improve in the areas of opportunity and have taken this...More
We chose this hotel for its good ratings here and elsewhere. We were sent up to the wrong room, but accidents happen. No biggie.
However, we were given the wrong information about breakfast. Nothing was mentioned before we booked (a non-refundable discount rate) about the...More
Response from Val B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded July 9, 2016
Thank you for taking the time to tell us about your experience. We sincerely apologize for the miscommunication given to you about our breakfast for the holiday. As we may attempt to give our associates some time with their families we never want...More
Just checked in to the Holiday Inn and while the hotel and room are nice (and the guy at the front desk was fantastic), the work space in the room is a problem. The desk is at counter height ... too high for a chair...More
Response from Val B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded June 25, 2016
Thank you for your recent review about your stay with us. As we are happy to know our front desk and room met your expectations we would also like to take your comment on the desk chair in our rooms into consideration. Please...More
$87 - $166 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#108 Business Hotel in Houston
Number of rooms
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