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Holiday Inn Houston West-Westway Park

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4606 Westway Park Blvd, Houston, TX 77041
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90 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Austin, Texas
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Date of stay: 4th of July weekend; three night stay Location: I enjoy staying at this location because it is less than 5 to 7 minutes from 290, 1 to 3 minutes from Beltway 8 and 8 to 11 minutes from I-10. You have three major roadways nearby to get you going. Room type: KING BED EXECUTIVE SUITE NONSMOKING Parking:... More 

Helpful?
Thank Gilbert U
Houston, TX
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights from July 12th-14th. The hotel front desk staff were friendly and helpful. The hotel was clean with the exception of the whirlpool spa, and my bathtub. First, the whirlpool - The water was green, and when I was in the spa, it felt a little slimy. I didn't really pay attention to this until... More 

Helpful?
Thank CatAnnBur
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear CatAnnBur, Thank you for taking the time to let us know about your stay. I apologize for the inconvenience you encountered with the bathtub and the whirlpool spa. We will use your feedback to improve in the areas of opportunity and have taken this matter to their respective head department with a prompt resolution. Your generosity with our room... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We chose this hotel for its good ratings here and elsewhere. We were sent up to the wrong room, but accidents happen. No biggie. However, we were given the wrong information about breakfast. Nothing was mentioned before we booked (a non-refundable discount rate) about the made-to-order breakfast service being replaced with a serve-yourself continental breakfast for the Fourth of July.... More 

Helpful?
Thank Morris_X_2
Val B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Morris_X_2, Thank you for taking the time to tell us about your experience. We sincerely apologize for the miscommunication given to you about our breakfast for the holiday. As we may attempt to give our associates some time with their families we never want this to impact the commodity of our guests. Reviews such as your allow us to... More 

Houston
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Just checked in to the Holiday Inn and while the hotel and room are nice (and the guy at the front desk was fantastic), the work space in the room is a problem. The desk is at counter height ... too high for a chair and too low to stand at. Not sure what they were thinking but this is... More 

Helpful?
Thank RandyKro
Val B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear RandyKro, Thank you for your recent review about your stay with us. As we are happy to know our front desk and room met your expectations we would also like to take your comment on the desk chair in our rooms into consideration. Please feel free to contact any of our agents who will be ready to assist and... More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2016 via mobile

After our last stay in this hotel, our expectations were not very high. We were extremely pleasantly surprised! The room was one of the best mobility-impaired accommodations with roll-in shower we've ever had! Really nice shower, good bed height, nice area to maneuver my wheelchair. Speaking of the bed, there were regular-sized pillows; not the small ones we've been seeing... More 

Helpful?
Thank Rolling_Traveller305
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Hello Rolling_Traveler305, First, I would like to thank you for taking the time to leave me a message at check out. I am very glad we accommodated your room to your needs on your return visit. Please feel to contact me directly when booking your reservation with us so we may check availability on your preferred room together. Hope to... More 

Singapore, Singapore
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 15, 2016 via mobile

This place is the typical suburb hotel style, there is nothing bad there, the staff is nice, the bedrooms large although the amenities are poor, the bedding is comfortable but there is nothing great neither. The bar/ restaurant is a bit "depressing " and for whatever reason they are setting the aircon so cold that you cannot stay there without... More 

Helpful?
Thank squalebea
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear squalebea, Thank you for taking the time to review us. Reviews such as yours are essential to our hotel and team to see possible areas of opportunity. I am sorry you did not find our restaurant up to your standards. We are happy to say we will be going through substantial and operational changes soon. We hope you give... More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 29, 2016

I requested a king room with ROLL-IN SHOWER. The shower in the room we were assigned had an approximately 5 inch lip. No way to roll a shower chair in for me to bathe. The receptionist gave us keys to see other rooms; one had similar lip with sliding doors. The other had a tub....Therefore we stayed in the original... More 

Helpful?
Thank Rolling_Traveller305
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Rolling_Traveller305, As promised, your room preference has been saved on your profile and we can guarantee the type of room on your next visit. Your letter is on its way as well as my direct contact information if you are in need of any assistance. Please excuse my lateness in contacting you and would like to thank you for... More 

Dallas, Texas
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed March 23, 2016

I'm writing this review after housekeeping just knocked on my door at 8am and woke me up. This was after a long night of moving rooms because of a broken heater, and then the clock radio going off in the wee hours in the new room (apparently housekeeping did not check it/turn it off after the previous occupant). In addition... More 

Helpful?
Thank sweethearttx
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear sweethearttx, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the your stay. We have implemented new strategies with our housekeeping department to ensure the radios and room... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 15, 2016

The room was nice and clean, the indoor pool was great with kids this time of year, but the customer service is very much lacking (I am learning this about IHG hotel brands, going to avoid them like the plague from now on). I asked upon check in if breakfast was included and was told yes ( i booked through... More 

Helpful?
Thank Copious J
IHGService, Guest Relations Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Copious J, Thank you for taking the time to tell us about your experience at our hotel. We are delighted to you found the overall condition of the hotel to be nice. However, we sincerely apologize for the difficulties you had experienced with the hotel staff and if we were not able to deliver a good breakfast experience during... More 

Arlington, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 8, 2016

Hotel is very nice and clean. Rooms were excellent. Bed was comfortable. Only stayed here one night but would definitely consider saying again. The only negative is no free breakfast. It's also a great location right off of the highway.

Helpful?
Thank saadsiddiqui
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Saadsiddiqui, Thank you for your review. We are happy to hear you enjoyed your stay with us. Breakfast can be added on your stay with a rate package for up to 2 people. This offer is a preferred choice within our guests as it offers the best value. We hope you visit us soon in the near future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Houston West-Westway Park

Address: 4606 Westway Park Blvd, Houston, TX 77041
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $83 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Houston West-Westway Park 3*
Number of rooms: 113
Reservation Options:
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Hotel Style:
#108 Business Hotel in Houston
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