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Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road

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#101 of 489 Hotels in Houston
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road
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95 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Port Arthur, Texas
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We my sister and our husbands stayed over the weekend of weekend before the last and we arrived late but check in was easy and we wanted something to eat so ma'kayla assisted us with that.hotel was clean and quite.housekeepers great also..only let down no coffee made all day guy told my sister she can add hot water to that... More 

Helpful?
Thank myra b
DPinierio, General Manager at Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road, responded to this review

Thank you for taking the time to write a review. Our team values your feedback to ensure we always provide great service. We are pleased to hear that we could make your stay wonderful. We look forward to seeing you again. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I arrived late to the airport and was late getting to the hotel. Ma'kalya helped me get my room and get settled. I noticed that the tv in my room wasn't working and Ma'kayla immediately without question swapped rooms for me so that I was comfortalble. I believe that she went above and beyond her duties in helping me get... More 

Helpful?
Thank Christopher G
nj
Level Contributor
49 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 14, 2016

This is one of my favorite hotels. The rooms are lovely, large and clean. The staff is phenomenal. They remember me each time I visit, and text me during the day to see if I need anything that evening. There is usually a get together a few times a week with drinks and appetizers. The breakfast area is nice an... More 

Helpful?
Thank Caggy
Mineola, Texas
1 review
5 of 5 stars Reviewed July 10, 2016 via mobile

To this point I've stayed 100+ nights at hotels and this by far was my favorite place in 2016. When you stay let Lynnette, Daniel and Shawnice make your stay even better! Thanks to all 3 of you! It's nice being tucked away out of all the traffic, yet still accessible to a lot!

Helpful?
Thank tabskb0810
1 review
5 of 5 stars Reviewed July 8, 2016 via mobile

I need to cancel my reservation at the last minute and Mrs. Raven took care of me in a profesional manner and understood my situation and she cancelled it without penalties or cancelation fee. Great personnel and highly recommend it for your future needs.

Helpful?
Thank Carlos G
Maitland, Florida
2 reviews
5 of 5 stars Reviewed May 21, 2016

My job requires a lot of traveling, so given the amount of time I spend in hotels, it is critical I am comfortable during my stays. Well I have found that and then some at Holiday Inn Express at 8 West Road, in Houston. From the welcoming reception I receive from Karlee B. and Marcy G. and Lynnette H. every... More 

Helpful?
Thank Janet V
Laredo, Texas
1 review
5 of 5 stars Reviewed April 20, 2016 via mobile

I would love to recommend holiday Inn it's the best place to stay next to home great service from Marcy and Brooke awesome job girls keep up the great work.i look forward to seeing you girls again it's an amount place to stay while visiting Houston

Helpful?
Thank Samuel V
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2016

Cordially, Marcy, Brooke, Karlee, Lynnette, Jon and Lourdes are all staff members at this location. Their level of customer service is outstanding. Every one listed above greeted me every morning and night. They all were helpful and wanted to make my stay here as comfortable as possible. I travel throughout the Southeast United States and always stay at a Holiday... More 

Helpful?
1 Thank Glenn S
Alpharetta, Georgia
1 review
5 of 5 stars Reviewed April 19, 2016

Marcy, Your Front Desk representative has the most pleasant attitude and she was gracious. Her ability to answer questions and the concerns was a value to me. She offered assistance as best she could without dimensioning her duties as the Front Desk representative. What a valued asset to your organization. I personally want to Thank her and pray she keeps... More 

Helpful?
Thank Barbara W
Haughton, Louisiana
1 review
5 of 5 stars Reviewed April 18, 2016 via mobile

Karlee and Marcy did a fantastic job getting all my guys and I set up with our rooms. These girls are very polite and have great attitudes! Both of these girls need promotions !!!! We really love the drinks and snacks during social hours for after work! Rooms are clean and great complimentary breakfast!!

Helpful?
Thank griffinj74
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road

Address: 9120 West Rd, Houston, TX 77064-8622
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $102 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Houston Nw-Beltway 8-West Road
Hotel Style:
#38 Business Hotel in Houston
#93 Family Hotel in Houston
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