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Candlewood Suites Houston IAH / Beltway 8

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Candlewood Suites Houston IAH \/ Beltway 8
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50 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Diana, Texas
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 14, 2016

This hotel in on the Beltway, It is very handy if you need to access the industrial area along Aldine Bender Rd, or even to the Airport just up the road. The room has a kitchenette and enough room to spread out. The staff is friendly, the rooms are clean. i don't like the idea of having to request linens... More 

Helpful?
1 Thank Houcktj
IHGService, Guest Relations Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear Houcktj, Thank you for taking the time to write us a review regarding your recent stay. We are pleased to know you liked the convenient location of our hotel in the area and the friendliness of our staff. On the other hand, we are sorry you feel not satisfied with the services we have to offer. We take our... More 

San Antonio, Texas
Level Contributor
11 reviews
4 of 5 stars Reviewed June 27, 2016 via mobile

This was a great room , with a great price the only thing was about 10pm we was woke up from a dude beating and cussing at his girlfriend cause he found her phone and she was cheating, this went on and on for hours , so our nights sleep not a good one , but the 1st night was... More 

Helpful?
Thank msgwade
Chicago, Illinois
Level Contributor
178 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
2 of 5 stars Reviewed June 19, 2016

When I walked into my first room I was greeted by an incredibly noisy fan over the stove in the kitchenette. I was unable to turn it off. The switch was broken. How ANYONE could have considered this room ready for a hotel patron is absolutely beyond me. The replacement room was quiet but all the glasses, coffee cups and... More 

Helpful?
Thank Claude P
IHGService, Guest Relations Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear Claude P , Thank you for taking the time to review our hotel. It is lovely to hear you found our hotel clean and friendly. It was unfortunate to see your stay was not as comfortable as it could have been due to the air conditioning system. We apologize for any inconvenience you may have experienced with the internet... More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 17, 2016 via mobile

This is the worst hotel I have ever stayed in. Starting by the door of my room being opened. Under the bed was a child's pacifier and tippy cup. Then there was dried blood on the curtains and stained sheets. Garbage piled about 12 inches at the end of the hall way. After staying here I developed a rash. (Bedbugs... More 

Helpful?
1 Thank Monica K
IHGService, Public Relations Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear Monica K, Thank you for taking the time to write a review of our hotel. It is truly regrettable that some of our amenities did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced. Allow us to look into these concerns. I have sent you a private message in an effort to... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 8, 2016

I have stayed at other Candlewood Suites hotels and this one doesn't measure up. The room is nice, the bed is comfortable and the staff is nice (except one). My issue has to do with the maintenance and garbage collection. This hotel has a large number of families living there, apparently displaced by the flood. You therefore have a number... More 

Helpful?
1 Thank cappysdad
Sharlene O, General Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear Valued Guest, I want to apologize for the inconvenience of having small trash cans at the end of the halls but we do have a housekeeping staff who try their best to keep the garbage off the halls. As a Candlewood Suites we do cater to a lot of families for different reasons so we do our best providing... More 

Broomfield, Colorado, United States
Level Contributor
159 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed May 19, 2016 via mobile

We flew in late to Houston and didn't want to spend a fortune on a room so I booked one here. The room was clean. The people were friendly and it was a great value. I didn't need all of the suite amenities I sure wasn't using the kitchen during my stay, but I got to sleep in and in... More 

Helpful?
1 Thank Karne B
Sharlene O, General Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Thank you for taking the time to comment on your recent stay with us. The staff and I value your opinion and we look forward to you staying with us again on your next visit to the Houston area. Sincerely, Sharlene O. General Manager Candlewood Suites IAH More 

Melbourne, Australia
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 5, 2016 via mobile

For $100 per night close to the airport, I expected little more than a lock on the door and no bugs in the bed. Arrived tired at 1.30am to one of the friendliest receptions ever, and I've seen a lot of them. The room was clean, nice and comfy. Checkout was fast and again friendly. I don't give top scores... More 

Helpful?
Thank Rob H
Sharlene O, General Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Thank you for taking the time to comment on your recent stay with us. The staff and I value your feedback and that will allow us to provide outstanding customer service to all our guest. We hope to see you again on your next visit to the Houston area.' Sincerely, Sharlene O. General Manager Candlewood Suites IAH More 

Houston, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 19, 2016

Stayed from Friday 11PM; Checked out Tuesday. Requested a smoking room when making my reservation, yet no smoking rooms were actually available for any days. The room was tolerable, at best. First of all the bed - WAS HORRIBLE. You could breathe and it would creak. You could wiggle your small toe and it sounded like you were jumping on... More 

Helpful?
Thank TheGlAmazon
IHGService, Guest Relations Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear TheGlAmazon, Thank you for taking the time to write a review of our hotel. I sincerely apologize for any inconvenience you may have experienced with some of our amenities and services. While it is certainly regrettable that we did not meet your expectations, rest assured that your comments were taken into serious account. Please give me the opportunity to... More 

Level Contributor
87 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed January 17, 2016 via mobile

It's 10 minutes from airport and they have a shuttle that picks you up at the terminal. You just have to call the hotel. Stayed on the 2nd floor and it's noisy. You could hear the cars from the freeway and also people walking from the 3rd floor. Besides that it's an OK place for a night between connecting flights.

Helpful?
Thank GQC01
IHGService, Guest Relations Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear GQC01, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us achieve our mission to provide the perfect guest experience. It is good to know that our location was convenient for your needs. On the other hand, I apologize for the disappointments you had... More 

United States
Level Contributor
131 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed July 11, 2015

I had called the hotel a few times to confirm how the shuttle bus works and room assignment. Each time, Dominic answered the phone and I thought this would be a great hotel (service-wise) because of his great phone manners. When I checked in (around midnight), the guy at the front desk was sloppily dressed and seemed tired and half... More 

Helpful?
Thank Want2GoHome
Kerri A, Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear WanttoGoHome, Thank you for taking the time to comment on your recent stay with us. We will take this opportunity to focus on additional training with the staff on customer service and appearance. We hope your experience with one of our staff members will not stop you from staying with us on your next visit to Houston Texas. Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Candlewood Suites Houston IAH / Beltway 8

Address: 1500 N Sam Houston Pkwy E, Houston, TX 77032-3030
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $70 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Houston IAH / Beltway 8 2.5*
Number of rooms: 115
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