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Houston Marriott South at Hobby Airport

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Houston Marriott South at Hobby Airport
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309 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Austin, Texas
Reviewed 4 days ago NEW

I stay at this hotel all of the time; as a matter of fact I was here last week and I am back now. I always liked the customer service and the location, even though many people comment about the neighborhood is very convenient for my work purposes. However on this particular trip things have turned into a NIGHTMARE. Ordinarily...

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Helpful?
Thank txtfa001
Jesse P, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Thank you for this feedback txtfa001. I will say that I am mortified to read this regarding your experience in our new restaurant, and certainly agree that this is typically not how we operate. The food and beverage management and team join me in apologizing, and I can assure you that these issues will be addressed immediately. We do ask...

Highland Village, TX
Reviewed 1 week ago NEWvia mobile

Nice staff, but the property is outdated and in need of an update. They are working on the lobby, which is nice, but the room smelled and the carpet looks like its been there for 20 years. Free beer and wine in the lobby at check in is a nice touch.

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Helpful?
Thank Jpburm
Jesse P, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Thank you for this feedback, Jpbum. I am glad that you were able to appreciate the efforts of our team throughout the hotel. We are just about complete with the Lobby and Greatroom renovation and the rooms are next! In the meantime we have just completed a property-wide deep-clean and maintenance checkup of every single room to ensure that they...

Reviewed 1 week ago via mobile

I stayed here a number of nights on business. It has a very dated feel, but it's clean. The bulk of people staying here appeared to be business travelers. Some perks: it has an indoor pool, hot tub, and restaurant/bar. The rooms themselves are decent sized and clean, but it feels dated. The neighborhood around this hotel sucks. You definitely...

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Helpful?
Thank Andrew G
Jesse P, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Thank you for this feedback Andrew G. We work continuously with our neighborhood partners to provide a variety of options for our guests, but yes Houston is definitely a city that favors driving and the airport area in particular does. We do offer a shuttle service to the airport and to local restaurants and shops in the area for our...

Florida
Reviewed 4 weeks ago

I love the Marriott hotels but I'm very disappointed with this location. It was my first time in Houston and this hotel seemed to be located in the hood!!! It is very old and outdated. Our room had double beds which were full size opposed to queen beds. The mattress were a bit hard. I wouldn't recommend this location at...

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Helpful?
Thank FlWhit
Jesse P, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Thank you for this feedback, FlWhit. I am very sorry that you did not enjoy your stay with us. As you no doubt noticed we are currently undergoing a major renovation of our Lobby and Greatroom, and the guestrooms are next. We are located in the airport area and work constantly with our neighbors to improve the offerings of our...

Orlando, Florida
Reviewed December 1, 2016

We stayed here with our children just for a weekend to explore Houston. The room was very nice, the location was extremely convenient. The staff was accommodating and the morning breakfast buffet was absolutely delicious!

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Helpful?
Thank Kanesha R
Jesse P, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

This is great Kanesha! Thank you so much for sharing this feedback with us and for sharing a wonderful family weekend with us here in the Bayou City! I hope that you had a great time and that you were able to experience just some of what makes Houston great. We can't wait to have you and your family back...

Houston
Reviewed November 29, 2016

My stay at this hotel was great. All rooms overlook the atrium and renovations to the hotel lobby has given it a beautiful new look. The rooms are spacious and the shower curtains actually stay in place. Free buffet breakfast has been added as a new feature and it is awesome! Free parking and complimentary internet, and close to the...

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Helpful?
Thank cynthiacB5560MP
Jesse P, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Thank you so much for this review cynthiacB5560MP! I am so glad that you like all the work we've done to the hotel and hope that you will be sure to come back and see us once it is all complete. We do love offering the breakfast packages as well as a really nice upgrade and I can speak from...

Springfield, Illinois
Reviewed November 15, 2016

Full disclosure - I am a Marriott Premium member. First, I'd like to thank Toni and Northon for all of their help during my short stay. They were an exceptional representation of the Marriott brand! It appears as though the Marriott at Hobby is undergoing some pretty extensive ground floor renovations. As such, there it's clear that there are some...

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Helpful?
Thank Harry E
Jesse P, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Wow, Harry E! What great comments. I cannot tell you how thrilled we all are that the steps we have taken and are taking were able to make your stay comfortable and problem-free, even with the major renovation project ongoing in the Lobby. We can't wait for this to be finished soon so that we can offer the highest-quality comfort...

Mesa, Arizona
Reviewed November 14, 2016

We stayed there overnight on our way to Costa Rica and I must say, the staff was very helpful and the bed was dreamy! The concierge lounge was spot on with great eats and libations. Great way to head into vacation, highly recommend.

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Helpful?
Thank Tim B
Jesse P, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Thank you for these awesome words, Tim B! This is what it is all about, and the kind of experience we strive to deliver each and every time with each and every guest. Personalized service, comfort, and quality amenities are what we are dedicated to providing at Marriott Hotels & Resorts. I am so glad to hear that we got...

Reviewed November 7, 2016 via mobile

Stayed for a week while at a work conference. They are currently doing renovations to update the interior. Elevator was slow but the room was comfortable and the staff were fantastic. Enjoyed that I could get Starbucks at the bar in the morning ☕️

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Helpful?
Thank Amanda M
Jesse P, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Wow, Amanda M, thank you for this! We have worked very hard to maintain our level or service while the hotel undergoes a major transformation and this feedback tells me that our efforts are working. I will be sure to share this with the entire team at our monthly associate rally, and we can't wait to have you back with...

Reviewed November 3, 2016

THIS IS A GEM ! It was under renovations when we stayed but still made us so comfortable and boy do they have the cruise shuttle down! they made it very easy for our family, 35 of us to smoothly get back to the airport so the cruise line could pick us up! nice breakfast buffet $6.99 each was worth...

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Helpful?
Thank DENISE S
Jesse P, Front Office Manager at Houston Marriott South at Hobby Airport, responded to this review

Thank you so much, Denise S, for this great feedback! I am so glad that we were able to take care of you and your family and make sure you got to where you needed to be well-rested and fed! The breakfast buffet Renovation Special Discount is a great deal, and you'll have to come see us when the work...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Spiritz Bar and Grill
Cuisines: Bar, Pub, Steakhouse
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the Lone Star State during your stay at Houston Marriott South Hobby Airport. Our Houston Hobby Airport hotel's 287 deluxe guest rooms offer 32-inch plasma TVs, HD programming, digital media interface capabilities and comfortable bedding for the ultimate in relaxation. Experience our hotel near Hobby Airport with newly updated health center featuring an indoor swimming pool, whirlpool and outdoor patio to help you unwind after a day of meetings or sightseeing. For added convenience, our Hobby Airport hotel's amenities include a Concierge Level with private lounge, 24-hour business center, ATM, sundry shop, laundry services, complimentary parking and a 24-hour complimentary shuttle to Hobby Airport. Event hosts can wine and dine guests in 21,500 square feet of flexible meeting space that holds up to 1,000 people. Stay close to area attractions, including Toyota Center, Minute Maid Park, NRG Park, NASA, University of Houston, Kemah Boardwalk and Galveston to experience the best of Houston. ... more   less 

Additional Information about Houston Marriott South at Hobby Airport

Address: 9100 Gulf Fwy, Houston, TX 77017-7009
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $102 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Houston Marriott South at Hobby Airport 3.5*
Number of rooms: 287
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Houston Marriott South at Hobby Airport staff and other travelers.
5 questions
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Camarillo, CA
Houston, Texas
over a year ago
Humble
over a year ago
Humble
over a year ago

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Questions? Get answers from Houston Marriott South at Hobby Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from the elevators”
 of 5 bubbles txtfa001, 4 days ago | Read review
“corner are quieter. Since all rooms overlook the atrium you can here any activity happening in that area. Higher floor, less disruptive.”
 of 5 bubbles cynthiacB5560MP, Nov 29, 2016 | Read review
“Rooms are quiet even though hotel is near Hobby airport”
 of 5 bubbles HarryE302, Nov 15, 2016 | Read review
“Everything was handy so I am not sure it mattered, we were on the 5th floor and it was quiet and relaxing.”
 of 5 bubbles timbW7722PE, Nov 14, 2016 | Read review
“Top floors best to minimize inside courtyard noises.”
 of 5 bubbles N4781QSjohnb, Oct 4, 2016 | Read review
5 of 5
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