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Quality Inn & Suites North

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10155 North Freeway, Houston, TX 77037
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1 room 1 adult
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Quality Inn & Suites North
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34 Reviews from our TripAdvisor Community

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Newburgh, IN
Level Contributor
190 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed January 3, 2016

Late flights and missed connections. After long day trying to reach Houston the Monday following Christmas, I arrived here over 7 hours late. About 1 AM.One reason I chose this hotel was that I could cancel up to 4 PM of the day of arrival, unlike many hotels near the airport which require cancellation the day before. Knowing the high... More 

Helpful?
Thank Thomas M
1 review
3 of 5 stars Reviewed October 12, 2015 via mobile

I went to Houston on a trip with my boyfriend and his son. We stayed on the first floor , room 114, for 4 nights . I was impressed with the lobby/sitting area. Looked clean and high quality for this type of hotel. The room was kind of clean. It was a dead "waterbug" (that's what they told us it... More 

Helpful?
Thank amsharp0509
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 4, 2015 via mobile

Well just want give a shout out to Quality Inn & Suites for going above and beyond customer service i was in a room where I developed some sort of bites on my arms and chest, when I went to check out this morning I just showed the manager she said you need to go get that checked out, She... More 

Helpful?
Thank E.J. C
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 6, 2015

Drove down to Houston for my cousins graduations and was looking for an inexpensive hotel that was nearby. Quality Inn met my expectations. It was clean, check in was fast and my rate was low (about 60 for one night). Breakfast spread looked nice, plentiful and carb heavy, as to be expected. Does face the highway, but I couldn't hear... More 

Helpful?
1 Thank Khloé D
NV
Level Contributor
87 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 394 helpful votes
3 of 5 stars Reviewed April 28, 2015

Keep in mind that this is a 2 star property, so you're trading some perks for a very good rate, but it's still worthwhile if a good rate is your priority. Pro's: Hotel has a nice look to it Staff was friendly & accommodating Room was clean Good rates Free internet Cons: Room did have a slight odor (and some... More 

Helpful?
Thank catt4
greenville, tx
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 17, 2015 via mobile

The people at the front desk are well-trained. Very polite. I give the room itself 7.5 out of ten. It is fairly modern. The wood furniture is showing some wear. The vent fan in the bathroom was very loud. There are two electrical outlets on the lamp by the bed. Bed comfort- I have had both better and worse. The... More 

Helpful?
Thank brad h
Rio De Janeiro, Rj
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 10, 2015 via mobile

I've spent two days there, and chose the hotel for its proximity to Houston IAH airport and the price. It faces a highway but I couldn't hear any noise from the room - which was very clean, and with a very good free WiFi to use for my laptop and cell phone. There's a parking lot exclusive to guests. The... More 

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Thank DanielBRA
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed March 9, 2015

I spent $126, including tax for this hotel and am sorry I did. I tried to contact the hotel to inquire about shuttle service from the airport - I didn't hear a human voice for 15 minutes. I was expecting a free shuttle but found out I needed to reserve 12 hours in advance. FYI, you can expect to pay... More 

Helpful?
Thank Zupiedog
GMQuality, Front Office Manager at Quality Inn & Suites North, responded to this review

Dear Valued Guest, Thank you for taking the time to give us your feedback regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the condition of the room on your recent visit. I have shared your feedback with the general manager to ensure we... More 

Cordova, Tn.
Level Contributor
96 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed December 3, 2014

Motel is located on North Frwy just south of Sam Houston Pky. The motel isn't easy to get to and you have to be alert of traffic at all times upon trying to enter motel parking lot. I had to turn fan on high to drown out North Freeway traffic which is constant at all times. The ceiling in bathroom... More 

Helpful?
Thank Bill R
GMQuality, Manager at Quality Inn & Suites North, responded to this review

Dear Bill, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 18, 2014

I tried to stay at this hotel for one night and after watching TV for a while I noticed roaches started crawling from different places and killed one of them on top of the desk. After seeing a few more I had no choice but to leave. Came down to the front desk and reported the incident. AJ the manager... More 

Helpful?
1 Thank GVelasquez001
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