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TownePlace Suites Houston Intercontinental Airport

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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Shuttle Bus Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Outdoor pool
Dry Cleaning
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Air Conditioning
Microwave
Family Rooms
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HOTEL STYLE
Quiet
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Getting there
George Bush Intercontinental Airport4 mi
Hobby Airport20 mi
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Reviews & more
204Reviews
91Photos
7Q+A
33Room tips
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We spent the weekend at this location because we were going to see the Texans in action. We loved the suite and it WAS CLEAN! Breakfast was nice and the staff was nice, too.
My only complaint comes because I fell in the lobby this Sunday. 12/2/18. We came rushing downstairs to t
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Response from Dania T, General Manager at TownePlace Suites Houston Intercontinental Airport
Responded 1 week ago
Dear Charmilla, Thank you very much for choosing the TownePlace Suites - Houston/IAH for your visit to our area! We are so glad that you chose our hotel, and delighted that you took the time to share your thoughts on TripAdvisor. First and foremost I want to apologize for the slip and fall you experienced while here with us. I will review with our housekeeping team the public area cleaning hours to ensure these are being done when there is less traffic, as per your suggestion. Thank you again for staying with us and we look forward to taking great care of you again the next time you are in Houston! :) Sincerely, D. Torres General Manager
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We stayed here 11/10-11/12 and absolutely loved it. We had the king studio room and for two people it was a great size. The property was super clean and the staff was super friendly and knowledgeable. We did the mobile check in through the app and even though we arrived a lot lat
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Response from Dania T, General Manager at TownePlace Suites Houston Intercontinental Airport
Responded 3 weeks ago
Dear Dessimonique, I am very pleased to hear that you enjoyed your stay. Thank you for those kind words. We look forward to welcoming you back the next time you visit the area! Sincerely,
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We had booked in here for one night. We had just come in after a 10 flight so we’re pleased when we found d out this was only 10 minutes from the airport. Reception was good and efficient. Our room was more of a mini apartment with a huge fridge, job, sink, toaster and coffee mac
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Response from Dania T, General Manager at TownePlace Suites Houston Intercontinental Airport
Responded Nov 7, 2018
Hello McDonald184, Thank you so very much for taking the time to share your experience with us on TripAdvisor. I am so glad to read that you enjoyed your stay! Also I wanted to deeply apologize for the loud AC and refrigerator. I will have those items looked at immediately. Thank you very much for staying with us and we look forward to taking great care of you the next time your travels bring you back to Houston! My Best, Dania Torres General Manager
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Nice clean hotel with good kitchenette in room. Really enjoyed cooking myself a decent dinner after eating microwaved stuff for a week they have a nice grill area outside and what looks like a nice pool, unfortunately it was under renovation during my stay. The hot breakfast
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Response from Dania T, General Manager at TownePlace Suites Houston Intercontinental Airport
Responded Oct 29, 2018
Hello Angie H, Thank you very much for choosing the TownePlace Suites - Houston/IAH for your visit to our area! We are so glad that you chose our hotel, and delighted that you took the time to share your thoughts on TripAdvisor. We are so pleased to read that you enjoyed your stay with us, and look forward to taking great care of you again the next time you are in Houston! :) Warm regards, Dania Torres General Manager
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+3
The staff was nice and the building was clean and modern. Check in was quick and easy. The room actually wasn't what I expected. I reserved a room with two beds and was giving a room with a bed and a pull out couch instead of complaining we made it work. Also, the room we wer
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Response from Dania T, General Manager at TownePlace Suites Houston Intercontinental Airport
Responded Jul 6, 2018
Dear ajamminman, Thank you for taking the time to share your experience. We are very glad that you chose to stay at the TownePlace Suites - Houston/IAH. We strive to deliver the best possible guest experience and regretfully we fell short of our goal this time. Please accept my apologies for the issues you experienced while here with us. We thank you for bringing these matters to our attention so that we may improve our product and service. Once again thank you for staying with us and we look forward to hosting you again whenever your travels bring you back to Houston. Best Regards, Dania Torres General Manager
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I noticed your hotel offers a complimentary shuttle service from and to the airport. Is it 24 hours service?
Hello Joy, We do offer a complimentary shuttle, the hours are from 0500 to midnight. Thanks! Chad
1 vote
Are there grocery stores within a 10 minute walk from this hotel?
Hello, There are no grocery stores within walking distance to the hotel, however, we do offer a complimentary shuttle to Wal mart on Tuesdays and Sundays. Thanks! Chad
0 votes
What restaurants are within 10 minute walk away?
Within a 10 minute walk, you will find Good Eats (American Grill), Alwadi (Mediterranean), Ultimate Taco, Gumbo Jeaux (Cajun), Subway, Jack in the Box, Church's Chicken. In addition, we have a multitude of delivery options.
1 vote
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IS this a family friendly hotel
When my wife and I stayed there, families with small children were there and did not seem to be any issue at all. The kids seemed to be having a good time. It is a good place to stay before a flight out. Very friendly and helpful staff.
0 votes
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What is the checkout time and do you offer a late checkout? If so what is the charge for it?
Thank you for your question. Check out time is 12:00 pm, and late checkouts are available upon request. The charge would vary based upon the check out time....at what time were you needing a check out?
0 votes
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12
"Stay about from rooms in the middle of the hotel near the pool. It can get noisy."
"All rooms have a lovely view as you are surrounded by a small forest"
"Go for a room on the top floor"
"South side will be quietest"
"Rooms at halfway of the corridors are even quiter as elevators are on the corners. You have entrances at each corner of the building"
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PRICE RANGE
$87 - $139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towneplace suites houston intercontinental airport hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
134
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