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La Quinta Inn Houston Greenway Plaza

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4015 Southwest Freeway, Hwy 59, Houston, TX 77027-7499
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354 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Florence
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel every time I have to go to M.D. Anderson hospital. The hotel gives special rates to patients, which is helpful. They have a shuttle for people who need one. I have always had a great experience with the staff etc. I have always had to be at the hospital early so I can not... More 

Review collected in partnership with La Quinta

Helpful?
Thank Claudia D
Schertz, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel. close to everything. went to NASA, Schlitterbahn in Galveston, Minute Maid Park. First big league game for my grandsons. Great weekend! I have stayed at this hotel before. I come see the Astros every year on my birthday.

Review collected in partnership with La Quinta

Helpful?
Thank BigBear1300
Arlington, TX, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The entire staff make this hotel worth coming back again and again. I have cancer and sometimes am very weak and tired; and, have been able to walk in the door and greeted by my name and given my key with a minimum of time which is very much appreciated.

Review collected in partnership with La Quinta

Helpful?
Thank Susan Nalani D
Houston, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Very outdated property. Needs a TOTAL renovation. A/C not working properly. Sheer curtains were torn. Bad oversight on housekeeping. Overall, I could have stayed at a Marriott or Hampton Inn for the same price. La Quinta is not what is used to be.

Review collected in partnership with La Quinta

Helpful?
Thank Robert V
LQ0505GM, Manager at La Quinta Inn Houston Greenway Plaza, responded to this review

Hi Robert, Thank you for taking the time to review our location and note the issues you experienced. We have some fixes in place for the items you noted in the rooms and should be resolved within the week. We hope to see you again soon. More 

2 reviews
1 of 5 stars Reviewed 4 weeks ago

Reserved non-smoking room. Upon arrival I was told the only room left was a smoking room. I informed the clerk that I made a reservation weeks in advance. I was told 'sorry, others guests extended their stay." So I would be stuck in a smoking room, and nothing else could be done. Is this a bait and switch? Regardless I'm... More 

Helpful?
Thank David S
LQ0505GM, Manager at La Quinta Inn Houston Greenway Plaza, responded to this review

Hello David, I sincerely apologize for the mishap regarding the smoking room. We always attempt to insure all of our guests requests are met but there are those rare occasions where we are unable to accommodate. I would like to resolve this issue with you so if you have time and could email me at lq0505gm@lqreviews.com so I can hopefully... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff is very kind and very helpful, and probably tipped the scale from a 2 to a 3. The rooms are in serious need of some love. We were in a room on the second floor with direct outdoor access. The room appeared clean, just dated. We were then moved to a room with elevator access. Again the room... More 

Helpful?
Thank vargasgirl29
Port Aransas, Texas
Level Contributor
14 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Victoria and the staff are the greatest, they treat you like you are the only guest. We always stay there when we go to MD Anderson, they have a shuttle service that takes you and picks you up. The WiFi is great and we love relaxing in the pool.

Review collected in partnership with La Quinta

Helpful?
Thank Stoney M
2 reviews
1 of 5 stars Reviewed 4 weeks ago

This property needs a serious renovation/remodel. We checked in at approximately 10.30p and checked out at 1a. When checking out, the clerk appeared to be uninterested as to why we were leaving shortly after checking in.

Review collected in partnership with La Quinta

Helpful?
Thank Lyle_ms
LQ0505GM, Manager at La Quinta Inn Houston Greenway Plaza, responded to this review

Hello Lyle, sorry for my late response. I would like to insure we have an opportunity to address your concerns regarding any issues you experienced directly in the rooms. The staff member may not have realized you were upset when you were leaving but I will address with my staff to stay alert and inquisitive if possible. If you have... More 

2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

We arrive on a Saturday afternoon and to make the check in we had to wait 20 minutes, there was just one person on the front desk, finally they gave us the room, at first sight the hotel is on bad conditions, old, dirty, the room was not too bad, until the second night, an awful smell coming from the... More 

Helpful?
Thank Germán H
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn Houston Greenway Plaza, responded to this review

I'm sorry that you were unhappy while staying with us. I would like to speak directly to you about this. Would you please email me at lq0505gm@LQReviews.com? I look forward to hearing from you. Sincerely, La Quinta Customer Care Team More 

Level Contributor
53 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Stayed here on a business trip ! Very disappointed in Laquita ...Run down worn out ! Leaves allot to be desired ! Hotel needs a renovation ! Rooms need a renovation ! Needs new furniture ..old and tired ! Very Disappointed in La Quinta in this location !

Helpful?
Thank Robert T
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Budget family-oriented hotel in the Galleria-area in downtown Houston. ... more   less 

Additional Information about La Quinta Inn Houston Greenway Plaza

Address: 4015 Southwest Freeway, Hwy 59, Houston, TX 77027-7499
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $90 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Houston Greenway Plaza 2.5*
Number of rooms: 129
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Also Known As:
La Quinta Inn Houston Greenway Plaza Hotel Houston
La Quinta Houston
Houston La Quinta
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