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La Quinta Inn Houston Greenway Plaza

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La Quinta Inn Houston Greenway Plaza
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373 Reviews from our TripAdvisor Community

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Showing 365: English reviews
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

I reserved a handicapped room for my elderly mother for night of 8/31/16, after oral surgery. We were told that they didn't have it available because the person in it wished to stay longer. They could only provide a regular room which my mother had great difficulty managing. Only the fact that my mother needed a bed immediately kept me... More 

Helpful?
Thank Bettie4131
Clute, Texas, USA
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Front Desk Service is non-existent. Hotel cleanliness and maintenance going down hill rapidly. La Quinta used to own all their hotels, but since they have been franchising, the hotels are suffering. They have made a very bad business decision, as they are no longer any better than Best Western, who started the franchising game.

Review collected in partnership with La Quinta

Helpful?
Thank haroldd191
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

An older La Quinta hotel, rooms clean, good quick breakfast, good personnel service. We pick this hotel frequently as it is close to our our son's place when visiting downtown Houston. Close to many restaurants, stores, and businesses. Prices are good for overnight stays-we spend most of the days out and about. Close to Texas Medical Center area (offers free... More 

Review collected in partnership with La Quinta

Helpful?
Thank cynthia g
Bossier City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Was greeted upon arrival and efforts were made to fill my requests. Easy access from Hwy59/I-69 helps eliminate the normal Houston very busy and relentless traffic This is a recurring visit to Houston and always try to get reservations at this facility.

Review collected in partnership with La Quinta

Helpful?
Thank Jon H
Grand Prairie, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This is a very old hotel, the rooms are very dated. The hotel staff were AWESOME! They even called just a few minutes after we got to our room and ask if everything was ok with the room. The breakfast just waffles, toast and muffins, there was no eggs or meat.

Review collected in partnership with La Quinta

Helpful?
Thank Andrea W
Houston, Texas, USA
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 18, 2016

Burned out of home so needed extended stay (9 days). First day, bug in bed but did not re-occur (not reported) and sink overflowed while we were out (resolved). TV in second bedroom did not work (unresolved). Toilet did not flush well (unresolved) and staff arrived with a plunger and handed it to me. No coffee available one morning. (All... More 

Review collected in partnership with La Quinta

Helpful?
Thank jamesrZ5069NY
Houston, United States
1 review
3 of 5 stars Reviewed August 15, 2016

This is an older LQ which serves individuals undergoing treatment at the Medical Center along with others. They are attentive and have a Van service by appointment to the the Med Center. You get what you pay for. I stay here periodically when i am traveling alone or with my grandsons. I go elsewhere in Houston when the wife is... More 

Review collected in partnership with La Quinta

Helpful?
Thank Roy G
Arlington, United States
1 review
4 of 5 stars Reviewed August 12, 2016

The hotel looks old, rust in the bathrooms, worn carpets, but it was clean!! The staff was very professional. The pool water was cloudy. Don't enough about pool water to state if it was chlorine, the HEAT or something was wrong.! Swam anyway with no ill effects.

Review collected in partnership with La Quinta

Helpful?
Thank Suzanne W
LQ0505GM, Manager at La Quinta Inn Houston Greenway Plaza, responded to this review

Hi Suzanne, thank you for the kind words and bringing to my attention some items that we need to address. The pool sometimes will remain a bit cloudy after we treat it the night or day prior for approximately 36 hours but is perfectly safe to swim in. My maintenance team and myself keep a close eye on the chemicals... More 

Lufkin, United States
1 review
2 of 5 stars Reviewed August 9, 2016

Unfortunately, we left an important item in our room. A week later & 3 phone calls later we were told the item still had not been mailed because the manager wouldn't get a box to put it in. Very disappointed in this.

Review collected in partnership with La Quinta

Helpful?
Thank Steven W
LQ0505GM, Manager at La Quinta Inn Houston Greenway Plaza, responded to this review

Hi Steven, Thank you for allowing us to resolve this for you as we had communicated and resolved the left behind item prior to your message being posted on here. Sorry you had to go through the waiting issue and poor communication. I have spoken to my staff to insure these types of things are handled in a more timely... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Budget family-oriented hotel in the Galleria-area in downtown Houston. ... more   less 

Additional Information about La Quinta Inn Houston Greenway Plaza

Address: 4015 Southwest Fwy, Hwy 59, Houston, TX 77027-7499
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $86 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Houston Greenway Plaza 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
La Quinta Inn Houston Greenway Plaza Hotel Houston
La Quinta Houston
Houston La Quinta
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