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Candlewood Suites Houston NW - Willowbrook

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Candlewood Suites Houston NW - Willowbrook
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33 Reviews from our TripAdvisor Community

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Showing 32: English reviews
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Fort Worth, Texas
Reviewed March 23, 2017

The first impression is bad. It's located in a bad area. Unless you know exactly where it is, you won't find it. It's behind a used car dealer and another hotel. Only a small driveway connects it to the road. When leaving, you can't actually see oncoming traffic because of the car lot fence so you kind of have to...

Thank ChrisCgeo
IHGService, Guest Relations Manager at Candlewood Suites Houston NW - Willowbrook, responded to this review

Hello ChrisCgeo, Thank you for staying with us and for leaving a review. It is unfortunate that you were not able to fully enjoy your stay with us due to the general condition of the hotel, the smell of smoke in the hallways and the housekeeping service. Please accept our sincerest apologies for any inconvenience this may have caused you....

Reviewed June 21, 2016

Very nice and clean rooms,guest service is wonderful.A good place to get away for peace and quiet!! Big rooms with lots of space.Nice clean pool and BBQ area.Would be back when I need to get away again.

Thank ogtripleog
About Hotel's Favorite Review
Pittsburgh, Pennsylvania
Reviewed July 19, 2016 via mobile

My only regret is that I got in too late and had to leave too early. Very nice room with full size fridge, dishwasher and cooktop complete with dishes, cookware, silverware, etc. The young lady working at the front desk when I checked in was very friendly and went out of her way to help me. Big A+ for that....

Thank MarcellusMan
Kansas City, Missouri
Reviewed March 15, 2016

We had a great stay. Clean and comfortable. Friendly staff. It is a bit hard to find as it is located towards the back but we liked it as there was no traffic noise. Even though I was next to the elevator, did not hear much. Will stay again. Good job Candlewood Staff!

Thank Floral B
Reviewed November 18, 2015 via mobile

Spent 10 days in a suite with 2 double beds. The beds were comfortable and the suite was big enough. It was set up well with a small kitchen area, dining table and closet space. All utensils that one would need for their stay were also provided. The reception staff were friendly and helpful especially Mr Patel. We particularly enjoyed...

Thank Razmatazzy
Spring, Texas
Reviewed November 11, 2015

The Candlewood Suites Houston NW is a fairly new hotel that has very nice rooms and bathrooms. Very clean. Good location for shopping and restaurants. Near Willowbrook Mall as well as many other shopping locations and movie theaters. Great kitchen area in each room as well.

Thank Carol B
Reviewed November 5, 2015 via mobile

The rooms are quite spacious with all needed amenities in the kitchen including a full size fridge and dishwasher that can take away the tire of travel and make us feel at home at the same time enjoy a good vacation. Another advantage is the Candlewood cupboard, the borrowing closet and the free laundry facilities that can make travel economical...

Thank juzarnoorani
Reviewed September 23, 2014

Stayed here for few weeks during September. Found this place to be perfect. It had a clean room, comfortable bed, nice kitchen, free laundry room, nice gym, clean outdoor pool. Supermarket and the mall are close so breakfast supplies were close. Cleaning comes once a week, but the staff is super helpful if you need anything. Price was good too....

1Thank zagryl
Hamilton, Canada
Reviewed August 4, 2014

Stayed here on business for a few nights. The rooms are reasonably appointed and clean. Staff were always helpful and friendly. The hotel is a ways off the busy street that it's located on so traffic noise wasn't an issue.

Thank namealreadytaken2010
Melbourne, Florida
Reviewed June 15, 2014

Stayed 2 weeks at this hotel on business, had to extend my trip another week and check out because hotel was sold out for my room type (checked into another IHG property). Hotel located on busy thoroughfare, with nearby building construction. Area is quiet though, and removed from the street. Hotel is clean, room was clean (housekeeping only cleans once...

Thank Edward B
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42 photos of this hotel

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Room/Suite (5)
Bathroom (2)
Other (1)

Management photos: Courtesy of the property manager

All Management Photos (34)
Pool/Beach Area (3)
Business Center/Function Rooms (2)
Hotel & Grounds (8)
Room/Suite (10)
Bathroom (2)
Other (9)
06/04/2017 06/05/2017
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  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Candlewood Suites Houston NW - Willowbrook

Address: 8719 FM 1960 West, Houston, TX 77070
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $87 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Houston NW - Willowbrook 2.5*
Number of rooms: 83
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Questions & Answers

Questions? Get answers from Candlewood Suites Houston NW - Willowbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask to smell it first.”
ChrisCgeo, Mar 23, 2017 | Read review
“I would assume all rooms are just as good as ours was”
carolbI3717ZX, Nov 11, 2015 | Read review
“Lower floor seem to have air conditioning in halls, upper floors do not.”
77jayj, Jun 6, 2013 | Read review
“First floor has the it all.”
LivingOnTulsaTimeInJ, Nov 15, 2011 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
$94* /night
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Prices are for 1 room, 2 adults
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