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Element Houston Vintage Park

Traveler (108)
Room & Suite (70)
Pool & Beach (9)

About

#109 of 546 hotels in Houston
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Part of Houston, Texas's bustling and upscale Northwest, Element Houston Vintage Park Hotel is moments from the Willowbrook shopping complexes and close to George Bush Intercontinental Airport.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Fitness Center with Gym / Workout Room
Breakfast included
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Hotel links
Visit hotel website
Hotel deals

Location

Full view
50Car recommended
Grade: 50 out of 100
54Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
356Reviews
0Q+A
54Room tips
Traveler rating
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Popular mentions
We chose this hotel for a quick get away near the Vintage shopping area. It's within walking distance of the Vintage restaurant and entertainment areas. The hotel is extremely clean and comfortable. The outdoor pool and lounge areas are beautiful. The welcome we got from Jocelyn Kiayn was exceptional. The breakfast was one of the best "breakfast included" we've ever had. The only small glitch was the room temp was a little difficult to maintain as the a/c system seems to be "water pump" (always a little hard to regulate in my opinion).
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Response from JRBlaniar, General Manager at Element Houston Vintage Park
Responded 2 weeks ago
Thank you for rating your stay with us. It is our priority to offer exceptional experiences so we are glad our accommodations were to your satisfaction. It was absolutely our pleasure to be of service to you. We are also happy you enjoyed our complimentary breakfast. We know you have many choices in hotels so thank you again for choosing us. We hope to welcome you again the next time you are in Houston.
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We have stayed at this hotel several times and have been happy with our experience. However this time was different. The bed was very uncomfortable and the pillows were horrible. The breakfast items were cold and someone forgot to make coffee so a lot of people were waiting in line for it. And the front desk clerk just made some odd comments that made us a little uncomfortable. Not what you would expect from a hotel in a nice part of town with the price tag to match.
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Response from JRBlaniar, General Manager at Element Houston Vintage Park
Responded 4 weeks ago
Thank you for taking the time to share feedback regarding your recent stay with us. I can certainly understand your frustration and assure you the items mentioned are not part of the service we expect our guests to receive. I want to apologize on behalf of the entire team for not delivering on our service promise to you during your stay. I hope you give us another opportunity the next time you are in the Houston area.
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Our team of 17 thoroughly enjoyed our 2 day business stay at this property. First, working with Heather Perez is why we chose the Element in the first place. She was very responsive and accommodating and helped make our decision an easy one. Our experience was fantastic. Rebecca Sinyard could not have done a better job of making us feel welcome during our stay. Once again, she was also very responsive and we could not have been taken care of any better! The location was perfect as it was a very short walking distance to many restaurants and shopping center and the meeting room was also great with easy access to an outside patio and very nice facilities. If we had to do it all over again, we would again choose the Element without hesitation due the location and the service provided by both Heather and Rebecca.
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Response from JRBlaniar, General Manager at Element Houston Vintage Park
Responded 4 weeks ago
Thank you for taking the time to share your experience. We were honored to have you as our guests and happy to hear you had such a great experience. I am also happy to hear Heather and Rebecca took great care of all your needs for your meeting. We can't wait to host your group again in the future.
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It was such a pleasure to work with Heather Perez and Rebecca Sinyard at The Element over the course of several months to plan our team's annual meeting. They both went above and beyond from the initial planning through the actual conference days to ensure that guest rooms, meeting rooms, food/bev, and all details were above our expectations. Our group appreciated the comfortable rooms (with high quality bedding/full kitchens), the stylish décor, gorgeous outdoor space, and ease of access to fantastic bars/restaurants. The team commented that they would be happy to extend the meeting and return to The Element next year because everything was so amazing! As one of the local meeting planners, I cannot say enough how much of a pleasure it was working with Heather and Rebecca, both so personable, accommodating, and genuinely caring individuals!
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Response from JRBlaniar, General Manager at Element Houston Vintage Park
Responded May 20, 2019
Thank you for taking the time to share feedback regarding your experience while staying at our hotel. We are happy to hear you enjoyed the comfort of our rooms. I'm also happy to hear Heather and Rebecca took care of all your needs for your conference. We would be delighted to host your conference again net year. Again, thank you for such great feedback and we look forward to working with you again soon.
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we were here for a wedding. They were very accomodating. The shuttle was easy to schedule and prompt. The rooms were spacious and clean. Loved having a full kitchen to store drinks and light bites. It is a short walk to a mall area with lots of shopping and restaurants. Beautiful pool area
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Response from JRBlaniar, General Manager at Element Houston Vintage Park
Responded May 20, 2019
Thank you for taking the time to share feedback regarding your recent stay. We were happy to have you as our guest and delighted to hear you had a great stay. We are also happy to hear you enjoyed the services our hotel has to offer.
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PRICE RANGE
$97 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
element by westin houston vintage park hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
123
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