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Hotel Sorella CITYCENTRE

#12 of 489 Hotels in Houston
Certificate of Excellence
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Hotel Sorella CITYCENTRE
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772 Reviews from our TripAdvisor Community

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Showing 755: English reviews
Minneapolis, Minnesota
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed many times at Hotel Sorella--I love the area in which it's located with shopping and dining close by, self-parking, a fantastic partner fitness center in Lifetime Athletic (an extra charge). I had a small service glitch with one of my stays, but the chief of operations personally reached out to me and took care of me in... More 

Helpful?
Thank MJ B
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Breakfast is thin, you can have eggs, but they will charge you extra. Conference rooms are quite pricy especially if you need a projector and if you ask for coffee and refreshments. Great location with plenty of restaurants nearby. Reception is in the first floor.

Helpful?
Thank Liliana B
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and sharing your feedback. Sincerely, Ryan Gullion General Manager More 

Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel staff, the rooms are beautiful and comfy. Had fun at the nightclub, but watch out for the drink prices. Everything is in walking distance and lots of things are going on at City Centre. Definitely stay again!

Helpful?
Thank TexasKat19
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and sharing your thoughts. We look forward to many return visits from you. Sincerely, Ryan Gullion General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

We had a nice time, enjoyed the pool and services. I forgot a newly purchased blazer and called the same day of check out. I called for 3 days and every time they asked the same questions and took my number but never called me back. I could tell every time I called they weren't really listening and didn't care.

Helpful?
Thank Danitexan
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

I am very sorry to hear about our lack of follow up, this is not how we like to perform. I do hope your issue has been resolved. If not, please contact me directly so I may assist. Sincerely, Ryan Gullion General Manager rgullion@valenciagroup.com More 

Texas
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This was our third or fourth visit. Always very nice and clean. It is walking to distance to restaurants, shops and entertainment. Eddie V's was excellent as usual! There is a wide variety of restaurants.

Helpful?
Thank Saratexas
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us again. We look forward to your return. Sincerely, Ryan Gullion General Manager More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Only stayed 1 night on a Saturday. Room was nice, shower was large, the 2 double beds accommodated 4 adults well. Lobby on 2nd floor is very relaxing with nice decor, balcony, bar, restaurant, that was all connected to a nice pool with nice view. Staff were all very nice and courteous. Area is filled with food and shopping options.... More 

Helpful?
Thank TOMMY T
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you very much for staying with us. We are thrilled you were able to use the charging stations. Sincerely, Ryan Gullion General Manager More 

Houston, Texas, United States
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in the one bedroom penthouse in January of this year. It was amazing! I had a great view of the city and the room was super spacious. It had a fully stocked and functional kitchen with full size washer and dryer. Hotels of this caliber don't typically offer free breakfast or internet but Sorella offers both. I had... More 

Helpful?
Thank TaylorBrione
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you very much for sharing your excellent experience with us. We hope you can return very soon. Sincerely, Ryan Gullion General Manager More 

Houston, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hello ...pina coladas fans if you like to really be pampered and drink an amazing new style of margarita with a touch of coconut this is it ! While you are there tell the bar tender pete sanchez sent me and indulge in an amazing summer drinks and the view of the pool overlooking the court yard and while you... More 

Helpful?
Thank Pete S
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This was probably our 10th trip to Hotel Sorella. We keep going back because they continue to do a great job. The facility is very kid friendly with a pool and a courtyard to run around. We've always been accommodated with a baby bed, mini fridge, and microwave when requested. I'm from Houston and live in Pflugerville, Tx and have... More 

Helpful?
Thank Charles D
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited on business and can say it is a great hotel for business or pleasure. The location is great because it is surrounded by great restaurants and shopping plus there is self-parking and valet parking. I valet parked and Raphael in valet was so friendly and helpful. The front desk is very friendly and on point. Loved the rooms -... More 

Helpful?
Thank lsaw196
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near Houston's Energy corridor and the Westchase district, in West Houston's CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 266 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more   less 

Additional Information about Hotel Sorella CITYCENTRE

Address: 800 Sorella Ct, North Building, Houston, TX 77024-1488
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $173 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorella CITYCENTRE 4*
Number of rooms: 266
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Houston
#9 Family Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
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