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Hotel Sorella CITYCENTRE

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#11 of 489 Hotels in Houston
Certificate of Excellence
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Hotel Sorella CITYCENTRE
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788 Reviews from our TripAdvisor Community

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Showing 770: English reviews
Glenview, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location to the Norris Conference Center can't be beat. And overall, the hotel was clean and contemporary. Onsite restaurant was more than accommodating and delivered dinner to our group. Downside was service - especially for business travelers. We reserved the Board Room for a Monday evening meeting, yet there was no AV specialist on site nor were there operating... More 

Helpful?
Thank alison s
Dallas, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

I have had the pleasure not once but twice to have consistent outstanding customer service, accommodations, and hospitality provided by the staff at Hotel Sorella. I wouldn't ordinarily presume to tell the highlights or details how one went the extra mile, but I have to in order for one to understand the difference when a person loves what they do... More 

Helpful?
Thank Amanda s
Trinity, FL
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stay at the Hotel Sorella quite frequently and always appreciate the warm welcome and great service provided by the staff and they treat their VVIP (Loyalty program) guests very well. Whether it be Erika in sales, Christian and the front desk staff or the gracious smile and service of Raphael or Azi at the valet, they always do their... More 

Helpful?
Thank Kerry S
A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW via mobile

Patrick and Mike in the Monna Lisa bar on second floor demonstrated great customer service! They went the extra mile for my party. Keg ran dry of favorite beer and they quickly found a refill and kept our beer of choice flowing. Thanks guys! Will return, great happy hour.

Helpful?
Thank A TripAdvisor Member
Houston, Texas
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My fiance' and I were celebrating our engagement in the courtyard and stayed at this hotel due to the convenience. The overall experience was great, we received a nice bottle of wine due to being a rewards member. The front desk was very helpful and friendly with everything. The Monalisa's waitress did an exceptional job with ensuring out guest were... More 

Helpful?
Thank sespivey32
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Loved the pool. The staff were all a pleasure to deal with while there. Great place and even better to enjoy with out kids. You don't even have to leave the hotel grounds to have a wonderful time. So much food and shopping all around.

Helpful?
Thank Danitexan
Dallas
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a wedding that was being held over the weekend. This was a great hotel to stay in. The parking was free and there were various things to do within the complex that did not require you to get in your car and drive. A short walk and you are in the heart of shopping and eating.... More 

Helpful?
Thank Dallas_TravelingDiva
Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel over the weekend to celebrate our anniversary and we had originally booked a Junior Suite. Al at the front desk gave us an amazing gift by upgrading us, free of charge, to a Penthouse Suite--it was one of the most exquisite rooms I've ever stayed in. The room was a gorgeous 1br 2ba suite with... More 

Helpful?
Thank kn9191
San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

I visited the Sorella Hotel last weekend for my family reunion for 4 nights. I had a great experience on all fronts. The hotel is lovely and I was greeted by the front desk staff right away and checked in to my room on the 5th floor without any delay. The room was very clean and extremely beautiful. The bed... More 

Helpful?
Thank JamesCMitchell
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I had a lovely 3 week stay at Hotel Sorella perfectly situated between work and the city center right at its doorstep. The hospitality at the hotel struck me the most with great service and cheer from Curtis & Muhammed (the bus chauffeurs), Raphael and Ivan (at the Valet) and Al (the manager). The rooms are a good size, with... More 

Helpful?
Thank Renee C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near Houston's Energy corridor and the Westchase district, in West Houston's CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 266 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more   less 

Additional Information about Hotel Sorella CITYCENTRE

Address: 800 Sorella Ct, North Building, Houston, TX 77024-1488
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $194 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorella CITYCENTRE 4*
Number of rooms: 266
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Houston
#9 Family Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
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