I choose this hotel because it was walking distance to the Galleria Mall. Since the very first phone calls for information, the staff was always very helpful. I ask for an allergy prove room, and I got it perfectly. The room was vey clean and the bedding super comfortable. The corridors walking to the room could have less chemicals scents. I call for help with some amenities in the room, and the front desk always sent someone very fast, a special thanks to their engineer Jose', who help me twice and always with a great attitude. The soap in the bathroom was well choose, the scent was just great, THE best I ever fond in a hotel, the decoration very modern and beautiful. The only problem I had was that I ask for a morning wake up call, and got none, but the Front Desk young lady, called Courtney made up for the mistake very professionally, so I am grateful. Over all, I would stay again with them. It was a great trip, must say I was impressed. Maria S.

My husband's cousin was getting married and this was the designated hotel with a block of rooms available to us. We happily booked for the discount and it was a really cute boutique hotel in the Galleria area of Houston. We were there for 3 nights. It definitely skews modern, aka younger, but the amenities were nice. We checked in online but still had to stop by the front desk for our keys even though they offer digital keys via the Marriott Bonvoy app. We were given a room on the 10th floor which was great. You can still hear the sirens in the night but there is a CVS across the street where you can get ear plugs, if needed. I ended up asking for additional towels and pillows which was initially requested via the app prior to check-in, but weren't provided until I asked again. The bed was comfortable and we had a view of the CVS. The heater & A/C unit was noisy but could be shut off manually. Our room just had a shower, no bathtub, and there were large shampoo dispensers in the shower stall. There are plenty of outlets available in the room to charge your electronics and the wide screen TV was nice. I liked that the ironing board was stored near the bed instead of the closet. It was a good use of space. The hotel has a bar, lounge area with outside patio, mini mart area, gym, indoor pool (not heated), and adjacent parking structure. We didn't get breakfast but their kitchen opened in the mornings for breakfast items like breakfast burritos, croissants, coffee, etc. We ended up walking to nearby establishments for breakfast. The hotel is dog friendly and the staff was cordial. I'd stay here again if I were coming back to Houston.

It's a good hotel to stay and enjoy Houston. It's not in the downtown but it's 20 min away in car. There also is the Gallerias Plaza that has all you need from a mall. The room is spacious and well good decorated. The amenities are good the shower and the bed looks cleans. Housekeeping daily service definitely has to improved, no plastic glasses were replaced, nor regular coffee. The pillows might be changed it get air on it and create a pain on the neck when must be relaxing. More over i will recommend to stay, the only staff we saw where two ladies at front desk and they were very attentive and helpfulness.