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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aloft Houston by the Galleria
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#183 of 602 hotels in Houston
Location
4.4
Cleanliness
4.1
Service
3.9
Value
3.7
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking garage
Wifi
Indoor pool
Heated pool
Breakfast available
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English
Location
Full view
84Good for walkers
Grade: 84 out of 100
194Restaurantswithin 0.75 miles
20Attractionswithin 0.75 miles
Contact
5415 Westheimer Rd, Houston, TX 77056-5301
Getting there
Rental CarsSee rental cars from $31/day
412Reviews7Q+A74Room tips
Reviews
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Most Recent
I ordered a kettle and club soda and it came in a glass that I would describe as a child’s glass. I ordered a double and the bill was $32.83. Yes, that is for one drink in a glass smaller than a pint. I confirmed the price was not a mistake. I told them I be would pay them $16 or they could have the drink back. They charged me &16.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
fantastic hotel The setting was excellent. Walking took five minutes to get to the Galleria. Amazing and welcoming personnel! Betty and David, we’re super nice! There are excellent restaurants around. If you want to explore the area, it is a must.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I travel a lot. I have written reviews for hotels in the past, this how ever is the first time I have had any issues with a hotel and I felt I needed to give a five star review. Hotel is great with a great location. There was a computer glitch that cause me a small issue at the hotel. Never seen a staff (staff as in plural) go to so much trouble to make things right. All the staff from management to front desk, to cooks and bar tender and cleaning staff,everyone is amazing. They make you feel like they really care about you and are glad you are there. If I could give this hotel 10 stars I would. If you come to Houston this is the only place you should stay. I know it will be for me!!
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent service specially staff name aurora and neha they are friendly and helpful, I recommend this restaurant it is a stunning place and staff as well.thank you for excellent service and great food
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lee Grint wrote a review Nov 2021
Newcastle upon Tyne, United Kingdom329 contributions112 helpful votes
Average stay, recommended for business travellers. The hotel is 5-10 minute walk from the Houston mall. The gym is pretty small, however has plenty of equipment for a workout. Good bar downstairs in Lobby area. Breakfast very average. Best for short stays in my view.
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Date of stay: October 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed one night recently. I wasn't thrilled to learn parking would be $22 per night, but that's not really a big deal. They had fast WiFi in the rooms, which was nice. What we didn't like was a noisy air conditioning unit and a tremendous amount of noise from the street below. We should have asked for a quieter room. The only thing I require when I stay in a hotel is cleanliness and quiet. It was clean but way too noisy. We slept without the air conditioner on and the room didn't get hot fortunately. The street noise woke us both up a few times though.
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Date of stay: August 2021
Rooms
Location
Service
Room Tip: We should have asked for a room facing the parking lot, maybe that would have been quieter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We have stayed in the hotel four times. It was fresh, hip and close to good areas to visit in Houston. Unfortunately the hotel has gone down hill as far as upkeep and appears a little run down. The hall on our floor smelled like stinky weed. So somebody was smoking in several rooms near us. Disturbing and ruined my entire visit, our bed has hair in it, the back of sink was dirty, and the bowl had a long hair on it. My thought was how did they missed this. The worst part is the shower has black mold in several areas. Meaning the cleaning staff is not cleaning and doing the bare minimum to try to give the appearance of clean. I did not turn on the light directly over the shower, trying to be romantic with spouse on our anniversary weekend so , I did not see the mold until after my second shower on my second day. Freaked me out and I felt disgusting after that. I had breathed in all those mold spores. Later My eyes felt puffy, my throat started draining and then there is the headache. I could not sleep all night because it was hurting. The hotel is booked out so no rooms to change too. Front desk staff sent maintenance right away. The cleaning staff changed our bedding for us. We were too tired from working and the drive to deal with it the first night. With clean sheets, the bed is comfortable. The front desk staff have always been friendly and attentive. Never been an issue with customer service. Been up since 1am with this headache. Will be too tired to enjoy my anniversary weekend.…
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I choose this hotel because it was walking distance to the Galleria Mall. Since the very first phone calls for information, the staff was always very helpful. I ask for an allergy prove room, and I got it perfectly. The room was vey clean and the bedding super comfortable. The corridors walking to the room could have less chemicals scents. I call for help with some amenities in the room, and the front desk always sent someone very fast, a special thanks to their engineer Jose', who help me twice and always with a great attitude. The soap in the bathroom was well choose, the scent was just great, THE best I ever fond in a hotel, the decoration very modern and beautiful. The only problem I had was that I ask for a morning wake up call, and got none, but the Front Desk young lady, called Courtney made up for the mistake very professionally, so I am grateful. Over all, I would stay again with them. It was a great trip, must say I was impressed. Maria S.…
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Date of stay: March 2021Trip type: Traveled on business
Location
Service
Sleep Quality
Room Tip: Bring eyer plugs, the next door rooms slam their doors at least 3 times during the night waking...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I gave just 1 point because I couldn’t give less, this hotel does not deserve to be considered as a hotel. First of all the smell in the hallways is awful, the window shades completely broken, the bathroom not properly clean... but the worst thing of all is that this hotel does not clean the room everyday! The excuse they gave me is that they do not clean rooms everyday due to COVID-19!! I have stayed during the whole pandemic in +10 hotels and this reason in completely UNACCEPTABLE, when I made the check in nobody told me so. I would never stay again in a aloft hotel, but I would like to give a heads up to the following customers for them to avoid staying here.
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Easy check in, nice staff. Got a couple of glasses of wine which we took to our room. No restaurant so we ordered a pizza, told the front desk clerk, who let the delivery person in and they left the pizza by our room door. Comfy bed and nice towels. Nice experience and we felt very safe, masks worn by all.
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Date of stay: March 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$111 - $155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft houston by the galleria hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
152
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Claim Your Listing Frequently Asked Questions about Aloft Houston by the Galleria
Which popular attractions are close to Aloft Houston by the Galleria?
Nearby attractions include The Escape Game Houston (0.5 miles), Gerald D. Hines Waterwall Park (0.6 miles), and The Galleria (0.5 miles).
What are some of the property amenities at Aloft Houston by the Galleria?
Some of the more popular amenities offered include an indoor pool, free wifi, and a lounge.
What food & drink options are available at Aloft Houston by the Galleria?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Aloft Houston by the Galleria?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Aloft Houston by the Galleria?
Conveniently located restaurants include Pappas Bros. Steakhouse, Chama Gaucha Brazilian Steakhouse, and Truluck's Ocean's Finest Seafood and Crab.
Are there opportunities to exercise at Aloft Houston by the Galleria?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Aloft Houston by the Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft Houston by the Galleria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Houston by the Galleria offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Aloft Houston by the Galleria?
Many travelers enjoy visiting Bayou Bend Collection and Gardens (3.3 miles), Rienzi Mansion (3.5 miles), and First Presbyterian Church of Houston (5.0 miles).
Is Aloft Houston by the Galleria accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.