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Aloft Houston by the Galleria

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Aloft Houston by the Galleria
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251 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Austin, Texas
2 reviews
3 of 5 stars Reviewed 1 week ago

The Garage Elevator to access hotel was out of service. It was my first time staying there tried to ask staff for info, policies etc. and they were very short w. answers it was as if every thing was expected to be serve yourself. Check in @ a kiosk over there... No shuttle service on weekends to Galleria. No one... More 

Helpful?
Thank Moonwinks001
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Great location. Parking was very convenient, I liked the in/out access without having to go through the main lobby every time you enter/exit. Staff was nice. The room could be cleaner. The AC was confusing to use always too hot or too cold. Something so simple was complicated.

Helpful?
Thank Stw83
max j, General Manager at Aloft Houston by the Galleria, responded to this review

Thanyou for the review. We love that fact you enjoyed the location, parking and our team of talented individuals. We were very disappointed that the room was not cleaned to your standards upon check in, and we will review this with our Housekeeping Manager. She will look into what happened and use this as a training opportunity with her team.... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We love staying at this hotel when we go to The Galleria. It is within walking distance to restaurants and The Galleria. It is a nice hotel and pets are welcome. The food menu from the local steakhouse is expensive but oh so good. Rooms are small but the showers are very spacious.

Helpful?
Thank Heather P
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The front desk is very helpful and we loved how pet friendly the hotel was. We love to stay at a hotel with a bar and that is one of the reasons we picked this location. The bar manager was never behind the bar and closed up three hours earlier each night because she doesn't like to work weekends. I... More 

Helpful?
1 Thank mmg33
max j, General Manager at Aloft Houston by the Galleria, responded to this review

Thanks you for your recent review about your experience. We are so happy that you loved how pet friendly we are and the how helpful our team is. We deeply apologize for the issues concerning the bar closing early during the holiday week as there is no excuse for this happening. I have reviewed this with the entire team and... More 

Travelers are raving about these Houston hotels

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was here the pass weekend with my family and a couple friends for 3 nights . the room was nice , the services was great , good indoor pool. Also our room was very modern and really clean. Less than 10 minutes walk to gt in to galleria.

Helpful?
2 Thank emeraldjewelry
guadalajara
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 15, 2016

Great hotel, close to galleria, rooms are very quiet and includes all the amenities that you need, parking is $16 per nigth and you can take the elevator from the parking lot directly to your room, if you go shopping is great.

Helpful?
1 Thank plaz
Auckland Region, New Zealand
Level Contributor
220 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed June 5, 2016

Could not fault the staff and the room here. Its not 5* but meets all the requirements for a very comfortable stay. Very convenient for galleria and parking is easy and inexpensive. Lots of placed to eat a block or two away or go to Galleria. Recommended

Helpful?
1 Thank astropig
Houston, Texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 18, 2016 via mobile

I chose this hotel for price and that it allows pets. The room was very new and modern but small for myself, my girlfriend, and our little dog. Parking was the usual too high of a price. This area could've easily provided free parking because of all the land around the property. Everything about the hotel was great except the... More 

Helpful?
1 Thank WMcCully
Level Contributor
3 reviews
4 of 5 stars Reviewed May 11, 2016

Hotel was nice and close to the Galleria. Unfortunately when I called Aloft's customer service number the day before we left they told me there was a shuttle to take us places, but when we got there they said there were no longer a shuttle available. I also wish this place had an outdoor pool since it's so hot there!... More 

Helpful?
Thank Erika B
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 2, 2016 via mobile

Stay two nights (Sat-Mon). The location was great! Entering and exiting the hotel was extremely easy with quick access to mayor roads to move around the city. Check in was outstanding! The counter is very small yet it had a big service. Staff was very friendly, professional and fast to secure check in (5 minutes). Access to the parking garage... More 

Helpful?
Thank Obakeiro
Questions? Get answers from hotel staff and past guests. Ask a question

63 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Appealing to on-the-go and in-the-know travelers, the Aloft rooms at Aloft Houston by the Galleria are equally carefree and bold. Nine-foot ceilings and extra-large windows create a bright, airy environment full of natural light. You’ll face the windows—not the walls—as you drift to sleep in our ultra-comfortable platform bed topped with plush bedding. Choose a 285-square-foot king room for one big bed, or grab a little more breathing room in the 315-square-foot rooms with two queen beds. Business or pleasure, work or play, each loft-like space keeps you connected. Your always-available in-room “office” includes an ergonomic workspace, plus complimentary wired and wireless High Speed Internet Access. You have your own entertainment center thanks to plug & play, our one-stop connectivity station. Leave your chargers at home: it juices up all your electronics—laptop, cell phone, MP3 player, and more—and connects them to a wall-mounted 42” flat-screen TV. A flip of the switch gives you high-def screening of your favorite flicks (or tomorrow’s presentation). In the sleek stylish bathroom, details are designed to stimulate your senses. Natural light illuminates the walk-in shower through a full-length frosted glass panel, which faces the guest room for a free flow of light with plenty of privacy. The eco-friendly dispenser doles out super-sudsy bath amenities specially created for Aloft Hotels by Bliss® Spa. Every Aloft room is attuned to you: whether you’re settling in or zipping out the door, you’ll find a host of helpful standard amenities to customize your experience. ... more   less 

Additional Information about Aloft Houston by the Galleria

Address: 5415 Westheimer Rd, Houston, TX 77056-5301
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $94 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aloft Houston by the Galleria 3.5*
Number of rooms: 152
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Also Known As:
Aloft Houston By The Galleria Hotel Houston
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