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DoubleTree by Hilton Houston - Greenway Plaza

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Traveler (109)
Room & Suite (58)
Dining (11)
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Overview
  • Excellent47%
  • Very good27%
  • Average15%
  • Poor7%
  • Terrible4%
Travelers talk about
“lakewood church”(61 reviews)
“joel osteen”(12 reviews)
“double tree”(42 reviews)
AMENITIES
Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from DoubleTree by Hilton Houston - Greenway Plaza
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Houston - Greenway Plaza
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,056)
There are newer reviews for DoubleTree by Hilton Houston - Greenway Plaza
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All reviewslakewood churchjoel osteendouble treewalk in closetparking garage isroom servicenice hotelfront desk staffself parkbusiness tripbreakfast buffetupon checkthe room was nicebed was very comfortablefitness centergalleria mallfree shuttle
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271 - 275 of 1,024 reviews
Reviewed October 4, 2016

I would highly recommend the Double tree. The Service The staff it was all wonderful. I had the Best Rest. Wow what a Relaxing business trip. the location and the smiles all day everyday. Yes It is an Experience that I will not forget. THANKSMore

Review collected in partnership with DoubleTree by Hilton
Thank Marsha T
Response from MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway PlazaResponded October 13, 2016

Thank you Marsha for your 5 STAR review of the Doubletree Greenway Plaza. My team will be delighted to hear your feedback. "Best Stay Ever" is our goal with every guest and I hope you have a chance to visit us again soon. Mark Yakoubek...More

Reviewed October 3, 2016

I stayed at the DoubleTree Houston Greenway Plaza the first weekend in October and overall it is a very solid hotel. The rooms are nice and spacious, the lobby was nice (and smelled wonderful), I ate at Sprigs for the breakfast buffet and it was...More

Thank Allyson R
Response from MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway PlazaResponded October 11, 2016

Thanks Allyson for your feedback. I am happy to hear that you enjoyed your stay. I apologize for the challenges with our PM valet team. Consistent and courteous service that exceeds the guest expectations is our standard and I am sorry my team let you...More

Reviewed October 1, 2016

We had the pleasure of staying at the Double Tree Greenway Plaza hotel in HOUSTON. By far, this is the BEST Double Tree. The bed was superior, room exceptionally clean, towels fresher than most hotels, check in and out were great and the restaurant was...More

Review collected in partnership with DoubleTree by Hilton
Thank Larry L
Response from MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway PlazaResponded October 11, 2016

Thank you Larry for your 5 STAR review of the Doubletree Greenway Plaza. I agree, we are the best Doubletree in Houston and our staff go above and beyond to ensure all of our guests are well taken care of. Andrew is a hoot -...More

Reviewed September 25, 2016

Spent 4 days/3 nights here for a business training. The rooms were comfortable. Food was good. As with any business conference, there was more than enough food. No complaints, this hotel made the conference much more enjoyable.

Thank Anthony P
Response from MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway PlazaResponded September 30, 2016

Thanks for your feedback. I am glad to hear that your stay and conference went well. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director mark.yakoubek@hilton.com

Reviewed September 24, 2016

Wonderful experience. Enjoyed everything. Would recommend this hotel to all. The experience was great and the staff was excellent. The temperature in the rooms were comfortable. I really have no complaintsMore

Review collected in partnership with DoubleTree by Hilton
Thank bonittas
Response from MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway PlazaResponded September 30, 2016

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. I am glad to hear that the accommodations and conference went well for you. We will share this information with our team. We hope to see you back soon. Mark Yakoubek Rooms Director...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$107 - $263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Luxury Hotel in Houston
#44 Romantic Hotel in Houston
#75 Family Hotel in Houston
#86 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$107 - $263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Luxury Hotel in Houston
#44 Romantic Hotel in Houston
#75 Family Hotel in Houston
#86 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (109)
Room & Suite (58)
Dining (11)
Pool & Beach (1)
Business Center & Event Rooms (6)
Questions & Answers
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Elizabeth T
January 13, 2017|
AnswerShow all 2 answers
Response from MarkHouston | Property representative |
You can enter our self parking at the front entrance of the hotel across from the valet parking desk. Before entering the hotel you will pay the designated fee for the length of time you will be in the garage. The function... More
0
Votes
Gardixon
Who does a hotel guest have to be in order to get a room on the top floors. When it was Rennasance we had no problems with this however now it's like pulling teeth, especially if we get Debra (the very petite girl at the desk) to check us in. I'm an honors member and have provided my preferences, one of which is a high floor. She refused to give me a room I requested even though they were available. I should have checked in online. She gave me a floor lower than what I could have gotten if I had checked in online. In fact, she is always that way with me. It seems that she has a problem with going over and beyond for her customers. Doesn't it count that I am a longstanding guest with Hilton and hhonors? Can you all consider that please? That's the reason why your guests join your club, to get extra perks, however if we are denied when we book, that is so unfair.
June 8, 2016|
AnswerShow all 2 answers
Response from reviewnator | Reviewed this property |
I always check via the app and able to select the highest floor possible. I've gotten it at the top floors plenty of times. Use the app to bypass the counter along with getting a digit key. They recently upgraded all the... More
1
Vote
lakeperson1
January 6, 2016|
Answer
Response from MarkHouston | Property representative |
Julie, The hotel does not have a shuttle to the game. IAH airport is approximately 25 miles from the hotel. Unfortunately, we do not operate an airport shuttle. I recommend either a cab or a ride service such as Uber.
0
Votes
Room Tips
"Thin walls, lots of noise"
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"Find a hotel that has updated rooms and service"
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"HHONORS rooms in Floor 15 and 16 are well equipped for business travelers and have great views"
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"Awful customer service, charged me twice"
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