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DoubleTree by Hilton Houston - Greenway Plaza

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#39 of 501 Hotels in Houston
Certificate of Excellence
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DoubleTree by Hilton Houston - Greenway Plaza
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854 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Houston - Greenway Plaza
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Showing 828: English reviews
Tomball, Texas
Reviewed June 15, 2016

Stayed overnight with my mom and sister before a show at the Hobby Center downtown. This was a great location, just close enough to be convenient, but also near plenty of restaurants and local haunts. We loved that it was a little bit tucked away off the main drag, so it felt peaceful and like a retreat from the bustle...

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Helpful?
Thank Susie M
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks Susie for taking the time to let us know how your stay went. I am happy to hear that you enjoyed your time with us. My team is committed to exceeding your expectations and I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director mark.yakoubek@hilton.com

Houston, Texas
Reviewed June 11, 2016

We stayed here for three nights while having some repairs made to our house. The rate in December was reasonable, and given the hotel is connected to my spouse’s office it worked out well. The ground level lobby is fresh and bright. On the first floor is the front desk, business center, Starbucks, bar, and restaurant. There is a limited...

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Thank pcsanity
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. Detailed feedback like yours is not only useful to other potential guests, it is a great resource for us here at the hotel. We share this information with the team and work on ways to improve. We hope to see you back soon. Mark Yakoubek Rooms Director mark.yakoubek@hilton.com

Boston, MA
Reviewed June 11, 2016

I enjoyed my stay in this deluxe property. Double Tree Hilton is conveniently located in Houston and offers superb accommodations and outstanding food. This is my 3rd trip and I would not hesitate to recommend it highly!

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Thank KenBoston_MA
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks Ken for your 5 STAR review of the Doubletree Greenway Plaza. I am happy to hear that we are your preferred hotel in Houston. We will continue to provide the accommodations and service you have grown accustomed to. See you soon. Mark Yakoubek Rooms Director mark.yakoubek@hilton.com

Baltimore, United States
Reviewed June 11, 2016

Great service from some great people ! Robert was the BEST! GREAT BED ! Had the best night sleep (now need to find this mattress for home! Terrific Lounge with Great service Caitlyn & Andrew Couldn't be better at being warm and friendly! Great Steaks !

Review collected in partnership with DoubleTree by Hilton
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Thank Christopher B
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Great to see your 5 STAR review of the Doubletree Greenway Plaza. We are lucky to have people like Robert, Caitlyn, and Andrew on our team. I am glad to hear that they took good care of you. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director mark.yakoubek@hilton.com

Dallas, United States
Reviewed June 10, 2016

Wonderful staff, food was fantastic. Easy convenient location, even has s Starbucks inside. Room was spacious, great shower pressure, bed was truly comfortable and had feather and foam pillows. I prefer feather but nice to have a choice.

Review collected in partnership with DoubleTree by Hilton
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Thank Mireya G
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

We appreciate your 5 STAR review of the Doubletree Greenway Plaza. I realize you have many options in Houston for your hotel stays and I want to thank you for staying with us. We hope to see you back soon. Mark Yakoubek Rooms Director

Reviewed June 8, 2016

Who does a hotel guest have to be in order to get a room on the top floors. When it was Rennaisance hotel we had no problems with this however now it's like pulling teeth, especially if we get Debra (the very petite girl at the desk) to check us in. I'm an honors member and have provided my preferences,...

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Thank Gardixon
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for leaving a review of you recent stay with us in Houston. I am sorry to hear that you had a less than satisfactory experience. Our team here at the hotel strives to provide exemplary service and clean and comfortable accommodations. I am sorry that we fell short of your expectations. We take your comments very seriously and...

Bellville, United States
Reviewed June 8, 2016

Great hotel, awesome staff, clean rooms, overall very nice experience. They even shuttled us to and from our party which was super nice and convenient! I did not have breakfast but my husband was very impressed with it and for him to be impressed with a hotel breakfast says quite a bit!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michelle F
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks Michelle for your 5 STAR review of the Doubletree Greenway Plaza. I am happy to hear that the accommodations and staff exceeded your expectations. I will share your comments with the team. See you soon. Mark Yakoubek Rooms Director

San Antonio, United States
Reviewed June 7, 2016

Staff was great for the first time staying there I felt the I had been there before. My kids enjoyed the pool with clear towels. I wanted to experience the workout facility but with my busy schedule I was unable to do.

Review collected in partnership with DoubleTree by Hilton
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Thank Rogelio H
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you Rogelio for your 5 STAR review of the Doubletree Greenway Plaza. I am glad to hear that you enjoyed your stay with us. I will share your comments with the team. Hope to see you back with us soon. Mark Yakoubek Rooms Director

Birmingham, United States
Reviewed June 6, 2016

The hotel was very clean and the restaurant was delicious - restaurant staff was extremely helpful. The hotel rooms are beautiful and the free shuttle (within a 3 mile range) is a nice service. The bed was super comfortable. There were no USB outlets in the room, which would've been nice. The room had a cute little closet with an...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kaylin F
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza Kaylin. We appreciate your honest feedback. We hope to see you back with us soon. Mark Yakoubek Rooms Director

Denver, Colorado
Reviewed June 6, 2016

When I arrived, the gentlemen outside were very nice and helpful. The people at the front desk when I checked in were quick, almost too quick and not as friendly. Checkout - the gentleman was very helpful and friendly. The hotel is hard to get to. Use navigation and know that you are going to go up a concrete area...

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Thank savsgirl66
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your feedback. I apologize for the challenges you had during your stay. Your concerns will be reviewed with the team here at the hotel as we work on ways to improve. I hope you will reconsider and give us another chance in the future. Mark Yakoubek Rooms Director

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This luxury hotel in Houston, TX, offers spacious, club-style guest rooms, all with floor-to-ceiling windows and impressive views of downtown Houston and River Oaks. All of our rooms have modern amenities and feature plush furnishings, sumptuous bedding, WiFi, a walk-in closet and luxury bathrooms with a separate shower and granite vanities. ... more   less 

Additional Information about DoubleTree by Hilton Houston - Greenway Plaza

Address: 6 Greenway Plz, Houston, TX 77046-0601 (Formerly Renaissance Houston Hotel Greenway Plaza)
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $125 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Houston - Greenway Plaza 4*
Number of rooms: 388
Reservation Options:
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Also Known As:
Renaissance Houston
Houston Renaissance
Hotel Style:
#21 Luxury Hotel in Houston
#44 Romantic Hotel in Houston
#86 Business Hotel in Houston
#94 Family Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Houston - Greenway Plaza staff and other travelers.
11 questions
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Fort Worth, Texas

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Questions? Get answers from DoubleTree by Hilton Houston - Greenway Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The corner rooms were quite nice.”
 of 5 bubbles RossF309, Oct 13, 2016 | Read review
“Become an honors member for the free wi-fi and honors member floors”
 of 5 bubbles 400anthonyp, Sep 25, 2016 | Read review
“stayed on the 8th floor, quiet and very nice view”
 of 5 bubbles 38olfah, Sep 15, 2016 | Read review
“Ask or book a corner room which tend to be larger than regular rooms”
 of 5 bubbles reviewnator, Sep 14, 2016 | Read review
“Our room on the 17th floor was quiet. Get even #'d rooms, & the sun rising will not wake you.”
 of 5 bubbles nurse01_12, Aug 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question