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DoubleTree by Hilton Houston Greenway Plaza

Traveler (133)
Room & Suite (68)
Dining (17)
Certificate of Excellence

About

#107 of 541 hotels in Houston
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
This luxury hotel in Houston, TX, offers spacious, club-style guest rooms, all with floor-to-ceiling windows and impressive views of downtown Houston and River Oaks. All of our rooms have modern amenities and feature plush furnishings, sumptuous bedding, WiFi, a walk-in closet and luxury bathrooms with a separate shower and granite vanities.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
68Somewhat walkable
Grade: 68 out of 100
125Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
1,193Reviews
184Photos
15Q+A
100Room tips
Traveler rating
  • 543
  • 319
  • 177
  • 95
  • 59
Time of year
Traveler type
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Popular mentions
I choose this hotel because of its convenient location. Rooms are dated, tiny bathroom. Pricy for the quality/brand. Impossible to get coffee at Starbucks, always full and they don’t take orders online. Better options in the Galleria Area for the same or less money.
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Review collected in partnership with DoubleTree by Hilton
Response from MichaelE4869, Manager at DoubleTree by Hilton Houston Greenway Plaza
Responded 2 days ago
Road59571848664- Once Again thank you for your candid feedback of the hotel. I am disappointed to read that our amenties and decor did not meet your standards. I have shared your feedback with our team to ensure we maintain the highest level of hotel cleanliness and condition, should you future travels bring you back to Houston we hope to welcome you back.
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Hotel's Favorite
Hotel is so convenient, staff is great, always clean, rooms always available when promised. I’ve been several times on business over the past six weeks and it never disappoints. After a long day, the in-room dining is a great option. Special thank you to Jocelyn who takes my
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Awful experience, dirty rooms and unhelpful staff Good location for business in Greenway only Starbucks grossly understaffed with questionable hygiene Far too expensive for what you get in return No security at all
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Review collected in partnership with DoubleTree by Hilton
Response from MichaelE4869, Manager at DoubleTree by Hilton Houston Greenway Plaza
Responded 5 days ago
DayTrip297875- Thank you for your candid feedback on your recent stay with us. Your comments have been shared with out staff upon check out when you spoke with our Manager on Duty. We have taken measures to rectify your concerns as they are not typical of the level of service we are accustomed to providing all out guest especially our Hilton Honers members We hope you allow us another opportunity to serve you in order to show you our true level of hospitality.
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Not the best hotel for gay pride! This hotel did nothing to accommodate their guest Gay nor straight! The pool was not clean and the room had stains on the carpet. I am sure they mean well, but I was totally uncomfortable during my stay.
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Review collected in partnership with DoubleTree by Hilton
Response from MichaelE4869, Manager at DoubleTree by Hilton Houston Greenway Plaza
Responded 1 week ago
Greeting christianmX7223PI- Thank you for your recent stay with us at the Doubletreee Greenway Plaza. I am disappointed to read that you felt uncomfortable during your stay. Our Mission is to ensure all our guests feel that this is their home away from home .I am very sorry we did not exceed that expectations and cleanliness fell short of your expectations. Rest assured that your comments have been shared with our team to ensure we address the overall cleanliness and that we do not discriminate towards any of our guests or treat any one differently. Your feedback is important to us, and I can assure you that we shared your feedback with our operational teams for their review and have addressed the issues you kindly brought to our attention. We hope to welcome you back for a much better experience on your next visit to Houston.
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Service was excellent. Rooms were clean and very inviting. Loved the bar area for a place to wind down in the evening after a long day touring the city. The drinks were fabulous. I came with large group and the bar area was a great place for us to catch up.
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Previous
PRICE RANGE
$96 - $255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance houstonhouston renaissance
FORMERLY KNOWN AS
Renaissance Houston Hotel Greenway Plaza
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
388
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