DoubleTree by Hilton Houston Greenway Plaza
1,300 reviews
#92 of 585 Hotels in Houston
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Room & Suite (20)
Dining (18)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Houston Greenway Plaza
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#92 of 585 hotels in Houston
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
This luxury hotel in Houston, TX, offers spacious, club-style guest rooms, all with floor-to-ceiling windows and impressive views of downtown Houston and River Oaks. All of our rooms have modern amenities and feature plush furnishings, sumptuous bedding, WiFi, a walk-in closet and luxury bathrooms with a separate shower and granite vanities.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Center with Internet Access
Parking garage
Wifi
Paid wifi
Hot tub
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
133Restaurantswithin 0.75 miles
10Attractionswithin 0.75 miles
Contact
6 Greenway Plz, Houston, TX 77046-0601
Getting there
Rental CarsSee rental cars from $22/day
1,300Reviews17Q+A100Room tips
Reviews
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Popular mentions
I feel like we got a sneak peek of the upcoming Wonder Woman 1984 movie - in that certain aspects of this hotel felt like a hotel from 1984 - as follows: * there was no outlet near the desk - where do I plug in my laptop? * there was no USB port in the room - even the most basic hotels have this in 2020 * there was no keycard reader in the elevator for security - anyone could walk in and get to any floor * the heating was cold - at 72 - at 74 - at 77 - and when I called the front desk they said it was broken and would be fixed in a couple of hours and they'll send a couple of blankets. The one blanket they sent was like a sheet, and the heating was still not working as of the next morning * The towels were not in the shower/toilet area - one has to open the shower 'room' door to get them - they should be in the shower area * I could not find a news channel in the list of channels On the positive side, it looks great when you enter, it is kept very clean, the gym was nice, and the hygiene measures were very good (the remote was wrapped and sealed). But, given all of the above, I can't believe that this is a Hilton...actually, I can't believe that this is any hotel in 2020...…
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Date of stay: November 2020
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Michael El, Other at DoubleTree by Hilton Houston Greenway Plaza
Responded Nov 24, 2020
TheVeggieWanderer- Thank you for your candid feedback. I am disappointed to read that you did not enjoy your stay with use. I have shared your concerns regarding heating and cooling with our engineering team, regarding your charging needs please note that there are ChargePort's mounted on each desk with dual USB and two electrical outlets on the desk. In addition the bed side lamp has additional outlets for charging needs.
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Hotel's Favorite
Recently stayed at Doubletree Greenway Plaza, while facilitating a meeting in Houston. Meetings, for me, mean long days and very little energy to take care of things like dinner afterwards. I was so pleased with the friendly room service I received from Benjamin every evening! My food was delivered FAST and always with a smile. What a nice way to end a very busy day. Thank you, Benjamin!
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Date of stay: February 2020Trip type: Traveled on business
Helpful
Response from Michael El, Other at DoubleTree by Hilton Houston Greenway Plaza
Responded Sep 4, 2020
SaraSephora- I am pleased to read that you had a pleasant encounter with our staff as we pride ourselves in providing exceptional customer service.
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+1
This is a newer Doubletree designed to cater to business travelers. The room was updated and clean. The location was not great to walk to restaurants. It appeared to be in the middle of an office park. Parking is in the underground garage.
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Date of stay: July 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
Response from Michael El, Other at DoubleTree by Hilton Houston Greenway Plaza
Responded Sep 4, 2020
PerksAdvisor_NYC-Thank you for your comments.
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We stayed here for our anniversary and it is not what I expect from a Hilton brand. First of all, the parking garage is very confusing. I accidentally walked out of the wrong door from the hotel with no signage indicating the door would lock and wandered around the parking garage for 20 min until I found my way back. I had to crawl under a concrete beam, that’s how lost I was. Everything was closed, which the app didn’t indicate at all. It would have been nice to know ahead of time. The small area with drinks for sale was basically sold out but the front desk did give me my honors bag with 2 waters. I usually have that waiting in the room but it’s ok. The ice machine on the 16th floor smelled like death. Elevators were filthy. Our entire stay there was trash and a half a taco in the elevator that never moved. There was visible snot on our shower curtain that we didn’t see until the morning of check out. The Houston magazine in our room was sticky, as was the remote. The pool was PACKED with people, couldn’t even see the water. Hallways were stifling hot and the pillows were flat. We ended up staying only 13 hours because of how uncomfortable the bed was. And then we got trapped in the parking garage because our exit ticket didn’t work. Had to call for help. What should have been a nice anniversary weekend turned into a “let’s go home so we can shower this hotel filth away” weekend. I stayed on points and only paid for parking but I wish I’d just paid for another room. …
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Date of stay: May 2020Trip type: Traveled as a couple
Helpful
Response from Michael El, Other at DoubleTree by Hilton Houston Greenway Plaza
Responded Sep 4, 2020
littlebit0863- Thank you for taking the time to share your experience about your stay. We have brought your valued comments to the attention of our Engineering team who has since corrected the area's you mentioned.Rest assured that all your comments have also been shared with our housekeeping team to prevent similar occurrences from happening in the future.I apologize again for the issues that you encountered and hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the Doubletree Greenway Plaza.
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Centrally located to places I needed during stay. Smell outside door not pleasant. Parking deck dripped chemicals that jacked my paint job up. Costly repair from my stay. Overall stay was very pleasant!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Michael El, Other at DoubleTree by Hilton Houston Greenway Plaza
Responded Sep 4, 2020
mhopkins2020- Thank you for taking the time to review our hotel. Should your travels bring you back to Houston we hope to welcome you back.
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PRICE RANGE
$91 - $209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance houston, houston renaissance
FORMERLY KNOWN AS
Renaissance Houston Hotel Greenway Plaza
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
388
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Claim Your Listing Frequently Asked Questions about DoubleTree by Hilton Houston Greenway Plaza
Which popular attractions are close to DoubleTree by Hilton Houston Greenway Plaza?
Nearby attractions include Lakewood Church (0.1 miles), Levy Park (0.5 miles), and Edwards Greenway Grand Palace Stadium 24 (0.5 miles).
What are some of the property amenities at DoubleTree by Hilton Houston Greenway Plaza?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Houston Greenway Plaza?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at DoubleTree by Hilton Houston Greenway Plaza?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Houston Greenway Plaza?
Conveniently located restaurants include Tiny Boxwood's Cafe, Guadalajara Mexican Grill & Bar, and Kiran's.
Are there opportunities to exercise at DoubleTree by Hilton Houston Greenway Plaza?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at DoubleTree by Hilton Houston Greenway Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Houston Greenway Plaza offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Houston Greenway Plaza?
Many travelers enjoy visiting Bayou Bend Collection and Gardens (2.0 miles), Buffalo Bayou Park Cistern (4.0 miles), and Sam Houston Park (4.2 miles).
Is DoubleTree by Hilton Houston Greenway Plaza accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.