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Everything is perfect in this hotel, first than all the people, then services, gym, restaurant, pool and in general hotel instalations, for business in the west side of the Houston city is really convenient, this is my favorite hotel in this area I strongly recommend!!!More
1 Thank feriverar
Response from Donald H, Guest Relations Manager at Sheraton Houston WestResponded 5 days ago
Thank you for sharing your fantastic comments and experience of the Sheraton Houston West. Our team strives to exceed expectations in every area of the hotel, from guest service, to food & beverage, to personalized stays. We hope to welcome you back in...More
I stay at this hotel on a regular basis, I choose to stay here for many reasons but basically it’s just a great hotel with fantastic customer service they can’t do enough for you.
But I wanted to mention one particular department as I believe...More
1 Thank Neil G
Management response:Responded October 3, 2017
Dear Neil G,
Thank you for your sharing your feedback of the Sheraton Houston West Hotel and Clay Urban Kitchen. Our team strives to go above and beyond for our guests, and we are glad that our team exceeded your expectations. We also thank you...More
My boyfriend and I stayed at this hotel while visiting family for the holidays. Your front desk service is friendly and professional. Your bartender Jeanne is a very patient and accommodating lady and made great suggestions for our drinks and dinner. Chef Nick made the...More
1 Thank gwindol4
Response from Donald H, Guest Relations Manager at Sheraton Houston WestResponded 6 days ago
Thank you for choosing to stay with us at the Sheraton Houston West and sharing your experiences. We are delighted that you enjoyed your stay. We are pleased to hear of the exceptional service you received from our front desk team, Jeannie, and...More
I've been staying at the Sheraton Houston West for a good portion of the last 3 months for work. All of the staff have been great since day one. The rooms are comfortable overall. Sometimes the AC/heater can be a little iffy but it's never...More
1 Thank Jeff S
Response from Donald H, Guest Relations Manager at Sheraton Houston WestResponded 1 week ago
Dear Jeff S,
Thank you for choosing to stay with us and sharing your experiences. We are delighted that you enjoyed your stay. I was pleased to read all your great comments and that you enjoyed your stay with us. We look forward to welcoming...More
First time to the US and honestly was surprised at the lack of customer friendliness. Possibly spoilt by the pampering you get when travelling within Asia/ Middle East and Africa.
The reception staff was possibly being efficient and meeting US norms, but to me it...More
Response from Donald H, General Manager at Sheraton Houston WestResponded 3 weeks ago
Dear Sandycool69 –
Thank you very much for staying with us and for your gift of feedback. I am delighted to hear that you enjoyed our spacious rooms and our cozy Sheraton Sweet Sleeper beds. Thank you also for your wonderful comments about SK and...More
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Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Center with Internet Access
Shuttle Bus Service
Things to do
Fitness Center with Gym / Workout Room
$94 - $277 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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