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1/28/2018 1/29/2018
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    Sheraton Houston West

    11191 Clay Rd, Houston, TX 77041-5576
    (281) 501-4200
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    1/28/2018 1/29/2018
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    $169
    $159
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    Traveler (67)
    Room & Suite (27)
    Dining (13)
    Overview
    • Excellent51%
    • Very good29%
    • Average15%
    • Poor2%
    • Terrible3%
    Travelers talk about
    “club level” (13 reviews)
    “front desk” (45 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Houston West
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (278)
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    1 - 5 of 257 reviews

    Reviewed 6 days ago via mobile

    Everything is perfect in this hotel, first than all the people, then services, gym, restaurant, pool and in general hotel instalations, for business in the west side of the Houston city is really convenient, this is my favorite hotel in this area I strongly recommend!!!More

    1  Thank feriverar
    Response from Donald H, Guest Relations Manager at Sheraton Houston WestResponded 5 days ago

    Dear feriverar, Thank you for sharing your fantastic comments and experience of the Sheraton Houston West. Our team strives to exceed expectations in every area of the hotel, from guest service, to food & beverage, to personalized stays. We hope to welcome you back in...More

    Hotel's Favorite
    Reviewed October 1, 2017

    I stay at this hotel on a regular basis, I choose to stay here for many reasons but basically it’s just a great hotel with fantastic customer service they can’t do enough for you. But I wanted to mention one particular department as I believe...More

    1  Thank Neil G
    Management response:Responded October 3, 2017

    Dear Neil G, Thank you for your sharing your feedback of the Sheraton Houston West Hotel and Clay Urban Kitchen. Our team strives to go above and beyond for our guests, and we are glad that our team exceeded your expectations. We also thank you...More

    Reviewed 1 week ago

    My boyfriend and I stayed at this hotel while visiting family for the holidays. Your front desk service is friendly and professional. Your bartender Jeanne is a very patient and accommodating lady and made great suggestions for our drinks and dinner. Chef Nick made the...More

    1  Thank gwindol4
    Response from Donald H, Guest Relations Manager at Sheraton Houston WestResponded 6 days ago

    Dear gwindol4, Thank you for choosing to stay with us at the Sheraton Houston West and sharing your experiences. We are delighted that you enjoyed your stay. We are pleased to hear of the exceptional service you received from our front desk team, Jeannie, and...More

    Reviewed 1 week ago

    I've been staying at the Sheraton Houston West for a good portion of the last 3 months for work. All of the staff have been great since day one. The rooms are comfortable overall. Sometimes the AC/heater can be a little iffy but it's never...More

    1  Thank Jeff S
    Response from Donald H, Guest Relations Manager at Sheraton Houston WestResponded 1 week ago

    Dear Jeff S, Thank you for choosing to stay with us and sharing your experiences. We are delighted that you enjoyed your stay. I was pleased to read all your great comments and that you enjoyed your stay with us. We look forward to welcoming...More

    Reviewed 4 weeks ago

    First time to the US and honestly was surprised at the lack of customer friendliness. Possibly spoilt by the pampering you get when travelling within Asia/ Middle East and Africa. The reception staff was possibly being efficient and meeting US norms, but to me it...More

    Thank sandycool69
    Response from Donald H, General Manager at Sheraton Houston WestResponded 3 weeks ago

    Dear Sandycool69 – Thank you very much for staying with us and for your gift of feedback. I am delighted to hear that you enjoyed our spacious rooms and our cozy Sheraton Sweet Sleeper beds. Thank you also for your wonderful comments about SK and...More

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Shuttle Bus Service
    • Room Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • $94 - $277 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 158
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Hotels.com, Travelocity, HotelPower, Priceline, Expedia, Orbitz, Cancelon, Hotwire, getaroom.com, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Sheraton Houston West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Sheraton Houston West Hotel Houston
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    Traveler (67)
    Room & Suite (27)
    Dining (13)
    Pool & Beach (4)
    Hotel & Grounds (31)
    Bathroom (6)
    Nearby
    Nearby HotelsSee all 518 hotels in Houston
    La Quinta Inn & Suites Houston West at Clay Road
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    .14 miles away
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    Comfort Suites
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    Staybridge Suites Houston I-10 West-Beltway 8
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    Nearby Restaurants
    Clay Urban Kitchen
    12 reviews
    .02 miles away
    Backyard Cafe & Grill
    15 reviews
    .11 miles away
    James Coney Island
    10 reviews
    .13 miles away
    Thanh Restaurant
    8 reviews
    .42 miles away
    Nearby Attractions
    Houston Underground
    19 reviews
    3.48 miles away
    Bear Creek War Monument
    10 reviews
    3.23 miles away
    Bear Creek Pioneers Park
    8 reviews
    3.23 miles away
    Queensbury Theatre
    7 reviews
    3.67 miles away
    Questions & Answers
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    Room Tips
    "Rooms close to the elevator can be a bit noisy"
    Read review
    "i got one of the higher floors as a preferred guest. If you are a smoker you might want to be on a lower..."
    Read review
    "Club Floor is worth the upgrade"
    Read review
    "5th Floor Executive Level is extremely quiet."
    Read review
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