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Hampton Inn Houston-Brookhollow

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#127 of 492 Hotels in Houston
Certificate of Excellence
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Hampton Inn Houston-Brookhollow
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254 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Baton Rouge
1 review
5 of 5 stars Reviewed 2 days ago NEW

Comfortable beds, clean, good complimentary breakfast, helpful staff. What more could you want in a hotel?Staff was very warm and receptive. My room was quiet, comfortable, and spacious. Parking was secure and plentiful.

Review collected in partnership with Hampton

Helpful?
Thank 482phillipd
Abilene, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Ms. Dee was a pleasure to see every morning. The staff was always polite and tried to help with any need we had. They made copies of class papers for us, made sure we had cold water every day and fruit for our trip to class. They we all very nice.

Review collected in partnership with Hampton

Helpful?
Thank Sharon W
Cincinnati, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff here is very friendly and helpful. The hotel could use a little updating. Area is under massive construction making it a little difficult to get around. Good choices for restaurants in the area.

Review collected in partnership with Hampton

Helpful?
Thank Pam A
1 review
5 of 5 stars Reviewed 2 weeks ago

Miss D is awesome! She is such a joy and knows how to treat people special. I couldn't believe she and another staff member remembered me from over a year ago. That is incredible! Ms. D takes pride in her job and makes everyone feel welcomed! The location was near the office I was going to, but there currently is... More 

Review collected in partnership with Hampton

Helpful?
Thank joanbM1202WY
Weslaco, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Don't miss Ms. D at breakfast. She'll assure you have a great start to your day. Complimentary Breakfast is very tasty with several options, not to be missed. This is a great location. Rooms are always clean and comfortable.

Review collected in partnership with Hampton

Helpful?
Thank Angie C
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

First thing I noticed when I walked in was the friendliness of the staff that's the only reason in deserve a star, other than that first thing I noticed when I walked to the room was the humidity and the smell of the carpet, I walked in and there was a small roach on the lamp that was left on... More 

Helpful?
Thank Pedram K
Baton Rouge, Louisiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is the hotel we stay at when visiting family in Houston. Our room was very clean and the staff was attentive. They have a hot breakfast in addition to the standard continental hotel breakfast. There is a pool and an exercise room. They also have passes to a larger gym if you need it.

Helpful?
Thank TheDequeants
San Antonio, Texas
1 review
5 of 5 stars Reviewed August 21, 2016

The rooms were very roomy and clean. The staff were very helpful in getting us what we needed. Check in was hassle free. Breakfast was really good. Loved the adjoining rooms which made it a much more comfortavle stay for my mom and kids.Would definitely recommend this hotel.

Review collected in partnership with Hampton

Helpful?
Thank Aallmom
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 18, 2016

Service was generally good and the staff were very friendly, but the hallway was dim and didn't smell very good. The room definitely smelled damp and moldy. The whole place seemed like it was lacking both light and air movement.

Review collected in partnership with Hampton

Helpful?
Thank fanitajames
Rosie R, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Guest, We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for any inconvenience you may have experienced. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to better improve. We do hope the next time... More 

Lawrenceville, United States
1 review
4 of 5 stars Reviewed August 12, 2016

The hotel and room were average. Staff was very friendly, answered my questions and came to my rescue when some flying ants decided to pay me a visit. This was nice particularly as I was traveling solo.

Review collected in partnership with Hampton

Helpful?
Thank Terrie G
Rosie R, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Terrie G. - Thank you for taking the time to provide your valuable feedback for your most recent stay at the Hampton Brookhollow. Your comments will be shared with every member of our team and as I am sure they will appreciate a "Job well done." Our staff takes great pride in consistently offering an exceptional experience to our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Hampton Inn Houston-Brookhollow is located off Highway 290, near the Sam Houston Tollway and Highway 610 in the center of the Northwest Business District, with easy access to all major freeways. There’s plenty to do on this Houston hotel’s doorstep – we’re 15 minutes from the Galleria shopping district, George R. Brown Convention Center, Sam Houston Racepark, Memorial Park, BaseBall USA, Lakewood Church and Rice University. Come enjoy our free high-speed internet and breakfast when you stay with us. ... more   less 

Additional Information about Hampton Inn Houston-Brookhollow

Address: 12909 Northwest Fwy, Houston, TX 77040-6303
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $96 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston-Brookhollow 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston
Houston Hampton Inn
Hotel Style:
#62 Family Hotel in Houston
#64 Business Hotel in Houston
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