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Hampton Inn Houston Northwest

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#90 of 504 Hotels in Houston
Certificate of Excellence
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Hampton Inn Houston Northwest
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259 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Long Valley, New Jersey
Reviewed January 8, 2017 via mobile

Rarely a fan of limited service hotels, Hampton Inn was close to to my meeting in Cypress so why not? Quick check in and very polite front desk staff. Location next to IHOP so if you need a quick bite, no problem. Room was functional and clean. No complaints at all.

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Helpful?
Thank TexKeystone
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings TexKeystone, Thank you for taking the time to leave your comments on TripAdvisor.com. I am glad you enjoyed your stay, however our goal will be to "wow" you a little better with our "Hamptonality" the next time you come around! Sincerely, Matt Matthew McCaughey General Manager

Macon, Georgia
Reviewed December 21, 2016

The staff was so friendly and helpful. Room access was perfect. We loved our stay! We lacked for nothing. The staff bent over backwards to make sure we had everything we needed. If we ever have the opportunity to stay in Houston again, we will definitely stay here!

Review collected in partnership with Hampton
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Helpful?
Thank 156connied
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Happy Holidays to you! Thank you, 156connied, for leaving such a great review! Sounds like you were able to experience our "Hamptonality!" When you do return to Houston, we expect to see you here!!! Sincerely, Matthew McCaughey General Manager

Atlanta, Georgia
Reviewed December 15, 2016

My husband and I have been travelling for work and are always on the lookout for the next Hampton Inn to stay at. It is our favorite inn. That being said, once you are known for providing excellent service, it is sometimes difficult to top yourself. This was not the case for our stay tonight. From the moment we checked...

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Helpful?
Thank kdgeske
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Dear kdgeske, Thank you so very much for taking the time to share your experience. Making you happy makes us happy! Very, very happy! Until you are able to visit us again, I hope you experience this level of "Hamptonality" at every Hilton property you visit! Happy Holidays to you and your family! Matthew McCaughey General Manager

Napoleonville, United States
Reviewed November 14, 2016

This was the Best Stay I have had. The staff and facility was Outstanding in every respect. The facility was well maintained and the entire staff professional, courteous and friendly. Will return to this facility again!!!

Review collected in partnership with Hampton
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Helpful?
Thank Darwin H
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings Darwin H, Thank you so very much for taking the time to write such a wonderful review about our team and hotel! I am very happy to hear that your stay was so excellent! We always strive to provide the best experience possible for each guest, and I am so very happy the you were able to experience the...

Killeen, Texas
Reviewed November 10, 2016

Was there for the PVAMU game the location was very good they need a on call maintenance person to fix stuff when the front desk clerk aren't able to fix them ,I think the clerks are very nice and kind

Review collected in partnership with Hampton
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Helpful?
Thank R8536DNsharonc
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello R8536DNsharonc, I am glad you found our staff to be friendly, they always do their best to express their "Hamptonality!" And thank you for the feedback about having an on-call Maintenance Tech. Any and all feedback from our guests is invaluable! Thank you for taking the time to share. Until next time! Sincerely, Matt ______________________________ Matthew McCaughey | General...

Macomb, Michigan
Reviewed October 21, 2016

This Hampton out did any of the other Hamptons so far. They had a very nice hand written welcome letter, and on top of that, they had a Pineapple waiting for me in the room, who does that?!!! They told me that the pineapple resembles hospitality… That was so cool, and they had a special cutter for the pineapple to...

Review collected in partnership with Hampton
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Helpful?
Thank Krastakh
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings Krastakh, What a fantastic comment, thank you very much, sir. I remember speaking with you. You told me that your name loosely translates to "Pineapple" in your language. I found that to be a wonderful coincidence! I am very happy you enjoyed your amenity and also that you enjoyed your stay here with us. I hope we see you...

Trophy Club, United States
Reviewed October 20, 2016

OK so I travel frequently with my job and I enjoy quite a few perks at the different hotels . The cookie when you check in at Double Tree, the home like feel of Hyatt Place, breakfast at the Hilton, today. TODAY the Hampton Inn by Hilton shut them all down. I walk in the room and there is a...

Review collected in partnership with Hampton
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Thank B W
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello B W, I am so very happy that you enjoyed your stay with us here at the Hampton Inn Houston Northwest. And you are right, other hotels all have their way of making your stay memorable, and ours is to use the international symbol of hospitality to make sure you have a wonderful experience here! The next time you...

Uvalde
Reviewed October 17, 2016

We could not have asked for a better hotel and location for our quick trip to Houston. We were traveling with our puppy, and the staff was so wonderful and welcoming to Scooter! They had an adorable little treat bag all ready for him! The beds were comfortable and the room was perfect. The only complaint I have is the...

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Helpful?
Thank 559TinaS
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Tina S, Thank you for taking time out of your day share your experience with us! I am very pleased that you and Scooter enjoyed their time here with us! We hope that you and your entire family return to us soon so you may continue to experience our "Hamptonality!" Thank you and see you soon! Matt Matthew McCaughey...

Reviewed October 5, 2016

The electronic check started the excellent experience. When I arrived, I was welcomed and handed my key. The room was close to the door, so moving luggage was not a problem. Clean room attentive staff fixed the internet problem in no time.

Review collected in partnership with Hampton
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Thank 444lawrenceg
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings 444lawrenceg, Thank you for the review! I am very pleased you were able to use the Hilton HHonors app to complete your "e-checkin". Maybe people, just like yourself, have enjoyed that benefit of the HHonors Program. I hope you continue to use your benefits as a member so you may always experience the "Hamptonality!" Sincerely, Matthew McCaughey | General...

Houston
Reviewed September 22, 2016

Thanks so much to Rana and Amanda..who kept stocked with hot chocolate chip cookies and milk for the four nights I was there....these young ladies are awesome! The food recommendations were also great.

Review collected in partnership with this hotel
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Helpful?
Thank Thomaskelly2429
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings Thomaskelly2429! Those cookies are great! I try to have the team bake the cookies AFTER I leave so I do not eat all of them! ;-) I am very happy Rana & Amanda took care of you. They are both terrific. They embody the "Hamptonality" way! Come back and visit us soon! Sincerely, Matt Matthew McCaughey | General Manager...

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26 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Northwest is conveniently located at Hwy 290 and FM 1960. Area attractions include picnic facilities, great shopping, horse racing, sporting events, beautiful homes and gardens, planetarium, cultural activities, and museums. Within 1 mile you can dine at IHOP, Denny's, Kettle Restaurant, or Luby's Cafeteria. We feature 62 rooms, including two whirlpool suites, interior corridor entrances, King Deluxe rooms with in-room Jacuzzi®, non-smoking floors, and complimentary use of 24-hour fitness facility. Each room and the lobby have been tastefully decorated by an interior designer. Amenities include complimentary continental breakfast bar, in-room coffee maker and hair dryer, and TV with cable. We also offer connecting rooms, cribs, and irons. Laundry/valet services are available for a nominal fee. Your satisfaction is 100% guaranteed! ... more   less 

Additional Information about Hampton Inn Houston Northwest

Address: 20035 Northwest Fwy, Houston, TX 77065-3911
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $77 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston Northwest 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hotel Style:
#56 Family Hotel in Houston
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Questions & Answers

Questions? Get answers from Hampton Inn Houston Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“115 was really great because we were next to the electrical room which meant no noisy neighbors!!”
kdgeske, Dec 15, 2016 | Read review
“Springhill is on the other side of the freeway”
BirthdayGirl1981, Jun 6, 2016 | Read review
“I really can't say. All the rooms seem fine.”
robertlU747YS, Apr 18, 2016 | Read review
“rooms that face Memorial Park greenery”
932joanm, Jan 14, 2016 | Read review
“Ask to be at the back of the property and you will not hear any freeway noise.”
tekoahc, Nov 17, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question