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Hampton Inn Houston Northwest

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#83 of 489 Hotels in Houston
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Hampton Inn Houston Northwest
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228 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Austin, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

A group of nurses, one was ill and the manager and assistant went way out of their way to assist and help in our hour of need. One nurse had severe reaction to steroid injection and literally had to be on the luggage buggy to get into the hotel. Unable to walk. Can you imagine! Staff greeted us very nicely... More 

Review collected in partnership with Hampton

Helpful?
Thank 534deniseg
Colorado Springs, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Rana Alshami provided superb hospitality, which is what her culture is known for. All the staff provided excellent service. This Hampton Inn is well located, clean, & I will definitely return to this location.

Helpful?
Thank Tim80904
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Tim, Thank you for the great rating and thank you for recognizing our team member's "Hamptonality!" Sincerely, Matthew McCaughey General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was very nice and clean. We throughly enjoyed the accommodations and amenities.the staff was courteous and friendly. Ricky made our stay very enjoyable, always smiling and helpful.they really make you feel welcome almost as you are at home. Good job!

Helpful?
Thank connor216
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Dear Connor, I am very happy you enjoyed your stay and experienced our "Hamptonality!" Ricky just started with us and has been a wonderful additional to our team. Thank you for recognizing his efforts! We all hope you return to us soon! Sincerely, Matthew McCaughey General Manager More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Really it was a wonderful staying in this Hotel. It's the second time to stayed in. Room service was excellent , breakfast and the lady doing it was wonderful and the most wonderful was Rana in front desk. She is really caring and trying to make all things comfortable for us. Me and my family liked the place because of... More 

Review collected in partnership with this hotel

Helpful?
Thank sherrymaria2003
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings Sherry Maria, I truly appreciate you taking the time to leave such nice comments about your experience here at our hotel. Our team, especially Rana and Yulleny, consistently exceed our guest's expectations with the level of service they provide! We want each guest to experience our "Hamptonality!" I do hope you visit us again and make it three times... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Rana is extremely professional and always provides exceptional customer service. I stay in a lot of different hotels for business travel and have never met someone more welcoming and accommodating from check in to check out.

Review collected in partnership with this hotel

Helpful?
Thank luigipE2885DG
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings LuigipE2885DG, Thank you for taking the time to score our property and thank you for taking the time to recognize Rana! Rana is a fantastic team member always going above and beyond for all of our guests with her "Hamptonality!" I have shown this to her and you have made her day! I hope you continue to choose us... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I come to Houston periodically for business. Even though it would make more sense to stay in the city center given the nature of my work I always choose to stay here. As others have noted the GM Matt and his team are very friendly and exceptionally efficient. They have a way of making you feel at home and that... More 

Review collected in partnership with this hotel

Helpful?
Thank realestateraquel
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings realestateraquel! I am very happy to hear that you experienced and enjoyed our "Hamptonality!" Our team always strives to make sure everyone enjoys a safe, clean, comfortable room along with a welcoming touch! My team and I look forward to your return so you may continue to experience our wonderful "Hamptonality!" Sincerely, Matt ____________________________ Matthew McCaughey | General Manager... More 

Mississippi
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The room was nice, but small. I feel like, with three of us, we should've had a bigger room, rather than the King Study. The service was good... the location is bad ... the breakfast was terrible ... the pool was nice.

Review collected in partnership with Hampton

Helpful?
Thank sunstarr
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello sunstarr, Thank you for taking the time to review our hotel and thank you for your feedback. We take comments from our HHonor Members very seriously and we use them, positive or negative, to improve all aspects of our hotel and service standards. Come see us again next time you are in town! Sincerely, Matt ______________________________ Matthew McCaughey |... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed July 17, 2016

This was a great hotel. The room was very clean and we had great customer service making the reservation and at check in. The bed was very comfortable. We will definitely return and recommend to this hotel to others.

Review collected in partnership with Hampton

Helpful?
Thank 178mitzih
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello there 178mitzih, Thank you for the nice comments and great score! Come back to us soon! Sincerely, Matthew McCaughey | General Manager Hampton by Hilton – More 

Lafayette, Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 16, 2016

I know a few others have mentioned the staff, but they really are very friendly. I met 4 different people at the desk during my stay, and they were all very friendly without feeling like they were faking it. The floor plan was just like other Hampton Inns as expected, and my room was very clean and comfortable.

Helpful?
Thank btripvisor
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings btripvisor! I am very pleased that you had a good experience here at the Hampton NW. Our team is always trying to go the extra mile to make our guests feel welcomed and special! I hope you continue to experience our "Hamptonality" every time you visit! Best Regards! Matthew McCaughey | General Manager Hampton by Hilton Houston NW More 

San Antonio, Texas
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 16, 2016

My wife and I stayed at this hotel because it was very near to her cousin's home. We were in the area and wanted to spend an evening visiting. The hotel was typical of most Hampton Inns we have stayed in around the state. Hampton is usually one of our first choices if we have a choice. It was clean... More 

Helpful?
Thank woody346
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Dear woody346, Thank you for taking the time to write a review for us. I am very pleased you enjoyed your stay ad I am very pleased that you had good interactions with our team. Next time you are here, I hope we can "WOW" you even more so we can get all 5 STARS from you next time! Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Management photos: Courtesy of the property manager

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Room/Suite (8)
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Hotel & Grounds (6)
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Bathroom (4)
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Pool/Beach Area (2)
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Other (3)
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Northwest is conveniently located at Hwy 290 and FM 1960. Area attractions include picnic facilities, great shopping, horse racing, sporting events, beautiful homes and gardens, planetarium, cultural activities, and museums. Within 1 mile you can dine at IHOP, Denny's, Kettle Restaurant, or Luby's Cafeteria. We feature 62 rooms, including two whirlpool suites, interior corridor entrances, King Deluxe rooms with in-room Jacuzzi®, non-smoking floors, and complimentary use of 24-hour fitness facility. Each room and the lobby have been tastefully decorated by an interior designer. Amenities include complimentary continental breakfast bar, in-room coffee maker and hair dryer, and TV with cable. We also offer connecting rooms, cribs, and irons. Laundry/valet services are available for a nominal fee. Your satisfaction is 100% guaranteed! ... more   less 

Additional Information about Hampton Inn Houston Northwest

Address: 20035 Northwest Fwy, Houston, TX 77065-3911
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $96 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston Northwest 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hotel Style:
#56 Family Hotel in Houston
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