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Hampton Inn Houston Northwest

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#84 of 492 Hotels in Houston
Certificate of Excellence
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Hampton Inn Houston Northwest
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230 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Houston
1 review
5 of 5 stars Reviewed 1 week ago NEW

Thanks so much to Rana and Amanda..who kept stocked with hot chocolate chip cookies and milk for the four nights I was there....these young ladies are awesome! The food recommendations were also great.

Review collected in partnership with this hotel

Helpful?
Thank Thomaskelly2429
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings Thomaskelly2429! Those cookies are great! I try to have the team bake the cookies AFTER I leave so I do not eat all of them! ;-) I am very happy Rana & Amanda took care of you. They are both terrific. They embody the "Hamptonality" way! Come back and visit us soon! Sincerely, Matt Matthew McCaughey | General Manager... More 

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel was very clean and efficient. The location was right off the interstate and easy to access. The beds are comfortable and the room included a microwave and refrig. The breakfast was ok nothing to write home about.

Review collected in partnership with Hampton

Helpful?
Thank sandrakb2016
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Good morning Sandrakb2016, Thank you for the review and the great rating! I am pleased you enjoyed your stay with us, however, if you did not mind, I would love to hear some more feedback from you to see how we can make your experience even more pleasurable! We want every guest to experience our "Hamptonality!" and I feel we... More 

Austin, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

A group of nurses, one was ill and the manager and assistant went way out of their way to assist and help in our hour of need. One nurse had severe reaction to steroid injection and literally had to be on the luggage buggy to get into the hotel. Unable to walk. Can you imagine! Staff greeted us very nicely... More 

Review collected in partnership with Hampton

Helpful?
Thank 534deniseg
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello 534deniseg, I indeed remember you and your guest, it was only a few days ago! I am glad that she is doing better. (She looked better when you were checking out) I hope you get to return to us when you actually have the free time to enjoy the surrounding area attractions, restaurants, etc. I am sure our staff... More 

Colorado Springs, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 21, 2016

Rana Alshami provided superb hospitality, which is what her culture is known for. All the staff provided excellent service. This Hampton Inn is well located, clean, & I will definitely return to this location.

Helpful?
Thank Tim80904
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello Tim, Thank you for the great rating and thank you for recognizing our team member's "Hamptonality!" Sincerely, Matthew McCaughey General Manager More 

1 review
5 of 5 stars Reviewed August 15, 2016 via mobile

The hotel was very nice and clean. We throughly enjoyed the accommodations and amenities.the staff was courteous and friendly. Ricky made our stay very enjoyable, always smiling and helpful.they really make you feel welcome almost as you are at home. Good job!

Helpful?
Thank connor216
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Dear Connor, I am very happy you enjoyed your stay and experienced our "Hamptonality!" Ricky just started with us and has been a wonderful additional to our team. Thank you for recognizing his efforts! We all hope you return to us soon! Sincerely, Matthew McCaughey General Manager More 

Los Angeles, California
1 review
5 of 5 stars Reviewed August 12, 2016

Really it was a wonderful staying in this Hotel. It's the second time to stayed in. Room service was excellent , breakfast and the lady doing it was wonderful and the most wonderful was Rana in front desk. She is really caring and trying to make all things comfortable for us. Me and my family liked the place because of... More 

Review collected in partnership with this hotel

Helpful?
Thank sherrymaria2003
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings Sherry Maria, I truly appreciate you taking the time to leave such nice comments about your experience here at our hotel. Our team, especially Rana and Yulleny, consistently exceed our guest's expectations with the level of service they provide! We want each guest to experience our "Hamptonality!" I do hope you visit us again and make it three times... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed August 5, 2016

Rana is extremely professional and always provides exceptional customer service. I stay in a lot of different hotels for business travel and have never met someone more welcoming and accommodating from check in to check out.

Review collected in partnership with this hotel

Helpful?
Thank luigipE2885DG
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings LuigipE2885DG, Thank you for taking the time to score our property and thank you for taking the time to recognize Rana! Rana is a fantastic team member always going above and beyond for all of our guests with her "Hamptonality!" I have shown this to her and you have made her day! I hope you continue to choose us... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed July 27, 2016

I come to Houston periodically for business. Even though it would make more sense to stay in the city center given the nature of my work I always choose to stay here. As others have noted the GM Matt and his team are very friendly and exceptionally efficient. They have a way of making you feel at home and that... More 

Review collected in partnership with this hotel

Helpful?
Thank realestateraquel
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Greetings realestateraquel! I am very happy to hear that you experienced and enjoyed our "Hamptonality!" Our team always strives to make sure everyone enjoys a safe, clean, comfortable room along with a welcoming touch! My team and I look forward to your return so you may continue to experience our wonderful "Hamptonality!" Sincerely, Matt ____________________________ Matthew McCaughey | General Manager... More 

Mississippi
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 26, 2016

The room was nice, but small. I feel like, with three of us, we should've had a bigger room, rather than the King Study. The service was good... the location is bad ... the breakfast was terrible ... the pool was nice.

Review collected in partnership with Hampton

Helpful?
Thank sunstarr
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello sunstarr, Thank you for taking the time to review our hotel and thank you for your feedback. We take comments from our HHonor Members very seriously and we use them, positive or negative, to improve all aspects of our hotel and service standards. Come see us again next time you are in town! Sincerely, Matt ______________________________ Matthew McCaughey |... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed July 17, 2016

This was a great hotel. The room was very clean and we had great customer service making the reservation and at check in. The bed was very comfortable. We will definitely return and recommend to this hotel to others.

Review collected in partnership with Hampton

Helpful?
Thank 178mitzih
Matthew M, General Manager at Hampton Inn Houston Northwest, responded to this review

Hello there 178mitzih, Thank you for the nice comments and great score! Come back to us soon! Sincerely, Matthew McCaughey | General Manager Hampton by Hilton – More 

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27 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Northwest is conveniently located at Hwy 290 and FM 1960. Area attractions include picnic facilities, great shopping, horse racing, sporting events, beautiful homes and gardens, planetarium, cultural activities, and museums. Within 1 mile you can dine at IHOP, Denny's, Kettle Restaurant, or Luby's Cafeteria. We feature 62 rooms, including two whirlpool suites, interior corridor entrances, King Deluxe rooms with in-room Jacuzzi®, non-smoking floors, and complimentary use of 24-hour fitness facility. Each room and the lobby have been tastefully decorated by an interior designer. Amenities include complimentary continental breakfast bar, in-room coffee maker and hair dryer, and TV with cable. We also offer connecting rooms, cribs, and irons. Laundry/valet services are available for a nominal fee. Your satisfaction is 100% guaranteed! ... more   less 

Additional Information about Hampton Inn Houston Northwest

Address: 20035 Northwest Fwy, Houston, TX 77065-3911
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $118 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston Northwest 2.5*
Number of rooms: 62
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Also Known As:
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hotel Style:
#56 Family Hotel in Houston
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