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Courtyard Houston Hobby Airport

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Courtyard Houston Hobby Airport
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157 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

We reserved our room on line after reviewing the hotel website. But when we get there nothing like what has been described by the website. We were very disappointed. And very bad experience with the Marriott chain of hotels. Ice machine located on the second and third floor, No towels in the pool area.

Helpful?
Thank Ahmed R
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Hello Ahmed, and thanks for taking the time to provide us with your feedback! I'm very sorry to hear that your experience at our property was a bad one! We strive to keep our website up to date with high quality photos and accurate information so I am disappointed that we failed to meet your expectations. Thanks for letting us... More 

El Dorado Hills, California
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 1 week ago

I'll start with the positives - the people who work at the hotel are very nice and tried to help as much as they could under such horrific conditions...We stayed at this hotel twice within a 10 day period - once on our way to Costa Rica and once on our way back. The first time we booked a two... More 

Helpful?
1 Thank anneez
Florida
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived via shuttle bus from airport. Driver was proficient and courteous. Hotel lobby looks like it has been rejuvenated on occasion. Arrived at first floor room to another condition. Sliding aluminum door was old and did not give the feeling of secure. Carpet was stained. Room was musty and felt like it was part of the flood. Fixtures were old... More 

Helpful?
Thank chris106Florida
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Hello Chris, and thanks for taking the time to leave us your feedback! While I'm glad to hear that you enjoyed our updated lobby and Bistro I've very sorry that our guest rooms did not meet your expectations. You will be excited to hear that we are currently planning a full renovation of our rooms, so feedback like yours is... More 

Boise, Idaho
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

We stayed at the Courtyard both ways through Houston. It's a nice clean hotel with a really nice pool area. I left my necklace in the room the first time. They saved it for me when we came back the second time. It's so nice to have honest people in this sometimes shady world that we live in.

Helpful?
Thank Debbie Z
Beaumont, Texas
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 7, 2016

There is an odd fencing arrangement in the front parking lot with gates. The gates didn't work nor did the fencing encompass the whole front lot. When asked if I could park in the back, closer to the back door and my room, I was told it was not recommended. Bed was very hard. Air didn't cool - if you... More 

Helpful?
Thank Shoesrchocolate
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

Thank you for our comment. The fence was in process of being erected and due to heavy rains in the area, completion was delayed. We really appreciate your comments and have taken all your points into consideration. We strive to provide a wonderful experience for our guests. More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed May 28, 2016

Me and my family have stayed here for the last two weeks and the staff here is AMAZING. The staff was extremely kind and was great with my children. Carlton, Raheem and Brittney were the main reason why ive decided to stay here so long while im here on business. The hotel was pretty medicore but the service made up... More 

Helpful?
Thank kasperjessica83
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

Thank you for your comments. We really enjoy seeing how we met the needs of our wonderful guests. I will be sure to forward your kudos to Carlton, Raheem and Brittney during our next team meeting. More 

Beaumont, Texas
Level Contributor
177 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed May 27, 2016 via mobile

We stayed here the night before flying out of hobby. Hotel clean. The room was spacious for the 5 of us. Work out area was nice. They also have a pool and jacuzzi. The off site airport parking is just down the road from the hotel about 2 minutes away. There are plenty of places to eat around the hotel... More 

Helpful?
Thank docgary
Kansas City, Missouri
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed April 25, 2016

We booked this room using Marriott points. Check in was chaos- there was one person at the front desk and she was doing several things at once. The carpet in the hallway is dirty and thin. The laminent in the elevator is peeling. The bathtub was dirty and the bathtowels are thin and scratchy. When we checked out the next... More 

Helpful?
Thank SherrieLyne
Chicago, Illinois
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 9, 2016 via mobile

We stayed at this hotel after a late arriving flight. One of the reasons I wanted to stay at the hotel was because of the free shuttle from the airport. However, we waited for over a half hour at 11:30 PM at the airport for the shuttle because it was too small to transport everyone that was waiting to go... More 

Helpful?
Thank Allison H
Lauren N, Event Specialist at Courtyard Houston Hobby Airport, responded to this review

Thanks for taking the time to share your feedback, Allison! We're very sorry about the inconvenience you faced due to your wait time at the airport; we pride ourselves on keeping our call-to-curb time under 10 minutes, but every now and again thanks to delayed flights and the corresponding rush of arrivals we get swamped and have to make multiple... More 

Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 5, 2016 via mobile

The room looked clean, the couch looked like 2 cushions were taken from a completely different couch . Walls looked freshly painted. The bathroom left much to be desired. Tub was so clogged, water was above my ankles.

Helpful?
Thank DarrenKyle
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Houston Hobby Airport

Address: 9190 Gulf Fwy, Houston, TX 77017-7009
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $91 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Hobby Airport 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Hobby Airport Hotel Houston
Houston Courtyard
Houston Marriott
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