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Courtyard Houston Hobby Airport

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Courtyard Houston Hobby Airport
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161 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Oklahoma City, Oklahoma
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I recently stayed at the Courtyard this past weekend and I had a fantastic stay. To say that I am high maintenance is an understatement, but I always make my many requests with a smile and pleasant demeanor. The initial reservation was at another Marriott property that was 40 something miles away from where I needed it to be. I... More 

Helpful?
Thank Johnnie R
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Hello Johnnie, and thanks for taking the time to leave us a review! We're so glad that Raheem was able to assist you throughout your stay and make everything exceptional! We pride ourselves on providing the best service to each and every guest, and since we as associates are so familiar with the high Marriott standards our guests expect your... More 

Houston
Level Contributor
148 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Located behind a lot of iron gates you can feel secure about parking a rent car here with s somewhat cumbersome combination lock for walk in/walk out access. The hotel is about 2 miles from Hobby Airport and located next to the I-45 freeway. Room windows are well insulated from exterior noise but I had no trouble hearing someone in... More 

Helpful?
Thank PDM77059
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Thanks so much for taking the time to share your feedback with us! We're delighted to hear that your experience with our property was overall a good one. We're so sorry to hear that you were inconvenienced by that elevator trouble, though! We got that fixed as soon as we could but not before you departed. Hopefully your next stay... More 

Dallas, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let me start by saying I have stayed at this Courtyard on several occasions over the years , and I loved it! However, this go around was very concerning to me and I am not pleased with my entire stay. Upon arrival I met with a very polite and respectful young man that checked me in immediately with no problems,... More 

Helpful?
Thank Patty B
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Patty, thanks so much for taking the time to share your feedback with us. I'm very sorry to hear that your recent stay wasn't up to our normal standards. While we take every preventative measure possible the occasional pest from outside is sadly unavoidable in any room with a patio. Our staff is more than happy to transfer rooms on... More 

Level Contributor
84 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We like Marriott courtyards. The rooms are ample size, with comfortable beds. I used points for 2 rooms. One certificate and 1 on points. We were hungry, and they had their shuttle take us and pick us up from a restaurant. Their manager Yolanda, was very accommodating , and offered a special promotion of 2 free breakfasts if we paid... More 

Helpful?
Thank Bobaz1
Level Contributor
3 reviews
2 of 5 stars Reviewed July 23, 2016 via mobile

We reserved our room on line after reviewing the hotel website. But when we get there nothing like what has been described by the website. We were very disappointed. And very bad experience with the Marriott chain of hotels. Ice machine located on the second and third floor, No towels in the pool area.

Helpful?
Thank Ahmed R
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Hello Ahmed, and thanks for taking the time to provide us with your feedback! I'm very sorry to hear that your experience at our property was a bad one! We strive to keep our website up to date with high quality photos and accurate information so I am disappointed that we failed to meet your expectations. Thanks for letting us... More 

El Dorado Hills, California
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed July 23, 2016

I'll start with the positives - the people who work at the hotel are very nice and tried to help as much as they could under such horrific conditions...We stayed at this hotel twice within a 10 day period - once on our way to Costa Rica and once on our way back. The first time we booked a two... More 

Helpful?
1 Thank anneez
Florida
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 23, 2016

Arrived via shuttle bus from airport. Driver was proficient and courteous. Hotel lobby looks like it has been rejuvenated on occasion. Arrived at first floor room to another condition. Sliding aluminum door was old and did not give the feeling of secure. Carpet was stained. Room was musty and felt like it was part of the flood. Fixtures were old... More 

Helpful?
Thank chris106Florida
Lauren N, Director of Sales at Courtyard Houston Hobby Airport, responded to this review

Hello Chris, and thanks for taking the time to leave us your feedback! While I'm glad to hear that you enjoyed our updated lobby and Bistro I've very sorry that our guest rooms did not meet your expectations. You will be excited to hear that we are currently planning a full renovation of our rooms, so feedback like yours is... More 

Boise, Idaho
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

We stayed at the Courtyard both ways through Houston. It's a nice clean hotel with a really nice pool area. I left my necklace in the room the first time. They saved it for me when we came back the second time. It's so nice to have honest people in this sometimes shady world that we live in.

Helpful?
1 Thank Debbie Z
Beaumont, Texas
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 7, 2016

There is an odd fencing arrangement in the front parking lot with gates. The gates didn't work nor did the fencing encompass the whole front lot. When asked if I could park in the back, closer to the back door and my room, I was told it was not recommended. Bed was very hard. Air didn't cool - if you... More 

Helpful?
Thank Shoesrchocolate
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

Thank you for our comment. The fence was in process of being erected and due to heavy rains in the area, completion was delayed. We really appreciate your comments and have taken all your points into consideration. We strive to provide a wonderful experience for our guests. More 

Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2016

Me and my family have stayed here for the last two weeks and the staff here is AMAZING. The staff was extremely kind and was great with my children. Carlton, Raheem and Brittney were the main reason why ive decided to stay here so long while im here on business. The hotel was pretty medicore but the service made up... More 

Helpful?
1 Thank kasperjessica83
Tristan D, General Manager at Courtyard Houston Hobby Airport, responded to this review

Thank you for your comments. We really enjoy seeing how we met the needs of our wonderful guests. I will be sure to forward your kudos to Carlton, Raheem and Brittney during our next team meeting. More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern hotel with convenient access to Houston Hobby Airport. We offer spacious guest rooms, complimentary breakfast and Wi-Fi. ... more   less 

Additional Information about Courtyard Houston Hobby Airport

Address: 9190 Gulf Fwy, Houston, TX 77017-7009
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $92 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Hobby Airport 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Hobby Airport Hotel Houston
Houston Courtyard
Houston Marriott
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