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Beat up hotel, rooms are humid, dark and very uncomfortable. Curtains are on top of the AC unit, so they never close and the room doesnt ventilate properly, Bathroom is tiny. Website offers shuttle service to Deerbrook Mall, but service has been suspended for over...More
We were sent to this hotel due to an airline (United) delay. What a great ending to 2 days of hassels and delays! The staff were great from the minute we walked in the door. We had a voucher from the airline and the front...More
1 Thank small_2wn_girl_63
Management response:Responded May 3, 2017
I am happy to hear that you had a great experience. We appreciate your business and hope to see you soon.
T Nguyen. Manager
Our trip from Denver to Belize has been a bummer so far, until we got stranded at this hotel. Then entire staff has been our bright spot ! Without even knowing our situation and frustration, this staff has been been exceptional and beyond friendly! I...More
Hotel is a short drive from the airport with a shuttle bus, which makes it ok to get to, but coming from the airport it was a struggle to get a transport as many "holiday inn" car rejected us and said their not going to...More
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Intercontinental AirportResponded 4 days ago
I appreciate you choosing the Holiday Inn Houston-Intercontinental Airport, TX. I'm sorry to learn about your disappointments, particularly with the delayed shuttle service and the lack of ventilation. I understand how these impacted your experience with our hotel and the management team will...More
Chariti offered a welcome smile upon such a late arrival along with a few laughs and a couple bottles of cold water. The room was comfortable and clean and they even gave me a late check out that I ended up not using but it...More
$69 - $115 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#27 Best Value Hotel in Houston
#122 Business Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
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