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Pros- excellent staff (be prepared for a large Spanish speaking majority), very spacious conference areas.
Cons- just about everything else.. Spotty WiFi, poor temperature control, stench, napkins not washed (smelled like lipstick), small rooms, poor maintenance, age related wear and tear, spiders and bugs in...More
1 Thank David H
Response from IHGCare, Guest Relations Manager at Crowne Plaza Houston Near Reliant - MedicalResponded May 15, 2014
Dear David H,
Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder...More
This is not a 3 1/2 Stars Hotel. It should be a 3* Tops...
The lobby is clean but SUPER OLD, even the machine that activates your room keys is older than my grandma.
The pool seems nice and clean, but we stayed at one...More
Response from IHGCare, Guest Relations Manager at Crowne Plaza Houston Near Reliant - MedicalResponded May 7, 2014
Thank you for taking the time to review our property. I am pleased to hear your positive feedback about our hotel location, helpful staff and room accommodations. We work diligently to ensure our facilities are well maintained and we try our hardest to...More
Let me begin by saying that the entrance and lobby to this hotel are lovely. The staff that brought me room service was very pleasant and the food was reasonable. However...the front desk staff need some training or management needs to be reminded that people...More
Response from IHGCare, Guest Relations Manager at Crowne Plaza Houston Near Reliant - MedicalResponded May 4, 2014
Thank you for taking the time to share your experience regarding your stay with us. We value your feedback as it helps us in our never ending task to better ourselves.
I am sorry to hear your troubles during your visit. I sincerely...More
I must say I really liked this hotel despite some of it's age related issues.
The front desk staff was very accommodating and friendly. The hotel was extremely busy when I arrived but the staff remained pleasant and I must say went out of their...More
For a Crowne Plaza you cant beat the price, but I don't think I have ever stayed at a Crowne Plaza as dated as this.
The Pro's- Great rates can be had. Staff is professional and sincerely hospitable. Restaurant has good food at reasonable prices....More
Response from IHGCare, Guest Relations Manager at Crowne Plaza Houston Near Reliant - MedicalResponded April 24, 2014
Thank you for taking the time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are...More
$103 - $172 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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