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TownePlace Suites Houston Clear Lake

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80 Reviews from our TripAdvisor Community

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Showing 75: English reviews
1 review
5 of 5 stars Reviewed July 15, 2016

The accommodations were quite nice, but what made this experience stand out was the super excellent customer service provided by Ms. Teal Smith. She went out of her way to assist us. She was friendly and helpful. Will definitely recommend to all.

Helpful?
Thank Jose C
Texas
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 22, 2016

We booked two rooms at this hotel to stay the night before we left on a cruise. Just a short drive over the next morning to the Carnival Cruse Terminal. We were given connecting rooms which were perfect for us to spread out and get ready for our departure the next day. Front desk staff were courteous and helpful, offering... More 

Helpful?
Thank AgmomTexas
Miami, Florida
Level Contributor
118 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 16, 2016 via mobile

It was only a one night stay as we are on a roadtrip.Great spacious modern studio. Nice renovated rooms. Good breakfast. They had soya milk! Thank you!!! I will definitely go back again. Staff was nice and friendly. Thank you.

Helpful?
Thank krashivaya
Lafayette, Louisiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 13, 2016

Clean hotel with modern conveniences. The room included a well-stocked kitchen with dishwasher, stovetop, microwave and frig. The pool is on the small side so it may be crowded on busy days. My kids enjoyed it none of the less. Only issue was that the lotion container was used and half empty.

Helpful?
Thank LLun4
Douglasville, Georgia
Level Contributor
21 reviews
7 hotel reviews
5 of 5 stars Reviewed June 5, 2016

After check in had a problem getting into our hotel room. We tried two sets of keys and still could not get in. The very friendly person at the front desk tried with her key and still no luck. She changed our room to a two room suite for no extra charge. She even offered bottles of water because of... More 

Helpful?
Thank mreilly0825
Seabrook, Texas
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 17, 2016 via mobile

This a very friendly hotel. Super clean and extremely friendly staff. I like to go during the week and relax. Dave is one of the best hotel employees I've experienced in my years of travel. Very proficient at his job, business like yet extremely friendly. The location is great and walking distance to local stores. The pricing is fair and... More 

Helpful?
Thank Lola P
Egham, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 3, 2016

Stayed a couple nights. Check in was quick and hassle free. Room was nice, although with a slightly weird smell which refused to go away. Breakfast was usual if a little basic, but was fine for us. Overall a nice place that I'd be happy to would recommend.

Helpful?
Thank Jonathan C
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 12, 2016

Original Hotel Was overbooked and I was transferred to TownePlace Suites. Coming to this hotel my wife and I were already upset since it wasn't what we originally booked. Check In time was pretty quick and easy. Front Desk agent was polite and helpful Parking is Free- We were given an early check in after requesting for one. So Far... More 

Helpful?
Thank Reno L
Marcelle R, General Manager at TownePlace Suites Houston Clear Lake, responded to this review

Thank you for taking the time to write this response. I am thrilled to hear that your experience at TownePlace Suites by Marriott Houston-Clearlake exceeded your expectations. This is great feedback that I am excited to share with my Team. We hope that you and your family return soon to stay with us and again, thanks for submitting this response. More 

Annandale, New Jersey
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 5, 2016

Needed a full kitchen and this one had what we needed. However, a few glitches to say the least. Toilet seat dirty, closet door off hinge - screws out, tv signal was weird on some stations, etc. When I advised mgmt. I was told that this room was recently updated and they were having difficulty with the company that did... More 

Helpful?
Thank lightning411
Marcelle R, General Manager at TownePlace Suites Houston Clear Lake, responded to this review

Thank you for taking the time to provide us with this feedback regarding your recent experience at TownePlace Suites Houston-Clearlake. I understand that we fell short of meeting expectations and that your stay was less than perfect. I am working hard with my Team to correct these types of issues quickly, so that our property meets our guest needs. I... More 

Kirbyville, Missouri
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 24, 2016

I stay at this hotel an average of 1 week per month due to business requirements. Front desk is always welcoming, and I've never had a problem that wasn't fixed immediately. They've recently gone through a renovation, and while there were some dicey moments during the renovation, the result was well worth it. Pros: updated furnishings, very accommodating staff, workout... More 

Helpful?
1 Thank BransonBaconLover
Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

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Room/Suite (8)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Houston Clear Lake

Address: 1050 Bay Area Blvd, Houston, TX 77058-2606
Location: United States > Texas > Texas Gulf Coast > Houston > Clear Lake
Price Range: $103 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — TownePlace Suites Houston Clear Lake 2*
Number of rooms: 94
Reservation Options:
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Also Known As:
Towneplace Suites Houston Clear Lake Hotel Houston
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