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    Best Western Heritage Inn

    10521 East Freeway, Houston, TX 77029-1926
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    7/30/2017 7/31/2017
    $71
    $71
    $71
    Traveler (13)
    Room & Suite (13)
    Dining (3)
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    Overview
    • Excellent26%
    • Very good36%
    • Average15%
    • Poor11%
    • Terrible12%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Heritage Inn
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Hampton Inn Houston I-10 East
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (142)
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    1 - 5 of 132 reviews

    Reviewed 1 week ago

    I would only recommend this hotel if you are tired and need a place to sleep for one night. Check-in was 1.5 hours late, the front desk worker was rude, they lied about everything when I tried to check out early.More

    Review collected in partnership with Best Western
    Thank 612nooneknows
    Response from JEN G, Director of Sales at Best Western Heritage InnResponded 1 week ago

    Dear Valued Guest, We certainly appreciate you for taking the time out of your busy schedule to answer our online survey. We do value your feedback about your concerns during your stay with us. Your experience will be shared with the rest of our staff...More

    Hotel's Favorite
    Reviewed April 20, 2017

    The rooms are nice and comfortable. The staff was very helpful and available to make me feel relaxed. Thank you for making my trip to Houston a positive one. Will return back soon. The breakfast area was large and the menu of items available were...More

    Review collected in partnership with Best Western
    Thank Jose G
    Response from JEN G, General Manager at Best Western Heritage InnResponded April 21, 2017

    Dear Valued Guest, On behalf of myself and all our staff, we thank you for staying with Best Western Heritage Inn. We are happy that you took time out of your busy schedule to answer our online survey regarding your recent and enjoyable stay with...More

    Reviewed 2 weeks ago

    Okay where do I start. I chose this hotel because of the great deal I got on the 3 night special that they had. The check in process was not what I expected from a Best Western. The girl behind the desk took about 5...More

    Thank efunlibby
    Response from JEN G, Director of Sales at Best Western Heritage InnResponded 2 weeks ago

    Dear Valued Guest; Thank you for taking the time to answer our online survey in reference to your stay at Best Western Heritage Inn- Houston, Texas. I am sorry that your experience did not meet your expectations. Your feedback is very important to us, in...More

    Reviewed 4 weeks ago

    Clean rooms, nice staff and the food from breakfast was great and more that what I was expecting! I stayed with my family for two nights,we enjoyed the pool greatly!! For the pay you get so much more! I will visit again!More

    Review collected in partnership with Best Western
    Thank ashleytN3548TW
    Response from JEN G, Director of Sales at Best Western Heritage InnResponded 4 weeks ago

    Dear Customer, We greatly appreciate you the time to answer our online survey. It is certainly great knowing that you enjoyed our hotel and had a very pleasurable stay, we will share this information with the rest of our staff. Thank you for staying with...More

    Reviewed 4 weeks ago

    This is a nice hotel for the price not too far from down town Houston and very close to good restaurants. Check in was quick and easy and so was the check out. It looks clean and modern and I like the fact that it's...More

    Review collected in partnership with Best Western
    Thank danieldS6935UC
    Response from JEN G, Director of Sales at Best Western Heritage InnResponded 4 weeks ago

    Dear Daniel, We appreciate your positive comments regarding your recent stay with Best Western Heritage Inn, Houston, Texas. We really enjoy hearing about the positive experiences our guest have at our hotel. Thank you for staying with us and we hope to see you soon....More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room Service
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $74 - $107 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Orbitz, Hotels.com, Expedia, Priceline, Travelocity, Booking.com, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Best Western Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Best Western Heritage Hotel Houston ,
    • Best Western Houston ,
    • Houston Best Western
    Add Photo Photos
    Traveler (13)
    Room & Suite (13)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (16)
    Bathroom (5)
    Business Center & Event Rooms (3)
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    Nearby Restaurants
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    Nearby Attractions
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    2.28 miles away
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    Questions & Answers
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    Room Tips
    "Stay away from the side doors. One who stayed was complaining about it."
    Read review
    "Hotel is terrible...do not stay here."
    Read review
    "Back side, away from the IH10"
    Read review
    "Rooms facing the back parking or the pool are away from the highway and quieter."
    Read review
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