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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
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80 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Austin, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 27, 2016

Checkin was very good. Location is on a freeway frontage road. Requested room in rear so noise was minimal. Bed was as good as most places but not great. Room was small but adequate for overnight stay. I expected minimal kitchenware at this hotel and found none. Guest must request kitchen/cookware package and one will brought to room. This ensures... More 

Helpful?
Thank Roadkill82
Chennai (Madras), India
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 1, 2016 via mobile

Stayed here for two weeks. Very average place. Room was clean but had a funny smell. Got used to it after a day or so as it wasn't bad. It's near SW freeway so depending on where your room is, it could get noisy. Staff is friendly and helpful. Complimentary breakfast is a deal breaker. It's just coffee and muffins... More 

Helpful?
Thank travelajay
starrville
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 2, 2016 via mobile

My company paid for this room. $110 a night. I had to clean the bathroom. It has obviously not been cleaned for a while because I had to scrub the brown sum off of the counter. What they call breakfast amounts to coffee and one flavor of muffin.

Helpful?
Thank Starrvillepastor

Travelers are raving about these Houston hotels

Loveland, Colorado
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 11, 2016 via mobile

This Extended Stay is a run of the mill ESA hotel. Our room was clean. They have a grab and go breakfast that consists of coffee, instant make youeself oatmeal, granola bars, muffins and apples. There is also free wifi like usual. The difference is the people. When I checked in, Priceline had set my reservation for one queen bed.... More 

Helpful?
Thank James7979
Manager_11525, General Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

The staff and I read your review, and would like to thank you for writing such a positive comments about your stay. I’m thrilled that we were able to accommodate your needs with our exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the... More 

Port Isabel, Texas
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 20, 2015

This is a poorly maintained hotel in need of extensive renovation and deep cleaning. I stayed one night. I was traveling with my two small dogs (which was known to the hotel and was shown in my reservation) and was prepared for a $25 pet fee, but upon arrival I was told the fee was $25 per night per pet,... More 

Helpful?
Thank Dennis K
Markham, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 17, 2015

I was in Houston for a week. My company booked this place for the reason it had kitchenette. I landed late night Sunday after long travel (had been travelling for couple of weeks prior to landing in Houston) and was dead tired. I took the room. As soon as I entered; I found the microwave, clock and even the gas... More 

Helpful?
Thank Varun N
Dover, Massachusetts
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 23, 2015

Maybe I just don't know the deal with this hotel chain, but I was unpleasantly surprised that there's no maid service. It was clean and smelled fresh when I arrived, but there were no face clothes provided and the for a 4 day stay, I could have used one or two of the towels to be changed out... I especially... More 

Helpful?
Thank katwz
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 16, 2015

Made a reservation on booking.com for 15th check-in. Have confirmation number that states check in on 15th out on 16th. Front desk, when arriving at 9 p.m., said that it was for the next night and argued with me when I called. Had to find another hotel. Bad customer service.

Helpful?
1 Thank Charlie R
Houston, Texas
1 review
1 of 5 stars Reviewed September 7, 2015

living with bugs ,trash overflowing into hallways, other guest smoking and drinking till after 2am in mourning. right outside of main door no towels or toilet paper or there breakfast to go. all this happens because Manger does not do his job. I've complain before nothing happen except I ended in emergency room due to room condition. and the funny... More 

Helpful?
Thank William R
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 18, 2015 via mobile

Stayed for two weeks. Employees are friendly, and the bed was new and very comfortable. WiFi is strong and reliable. Rooms are clean and a/c is strong and very quiet. Only complaints are limited parking and a few of the television channels occasionally get static and become unwatchable. Pro-tip, ask for a room facing the garage, it's quieter than the... More 

Helpful?
Thank Stephanie M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

Address: 2330 Southwest Fwy, Houston, TX 77098-4702
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $92 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Med. Ctr. - Greenway Plaza 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston
Extended Stay Houston
Houston Extended Stay
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