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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
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90 Reviews from our TripAdvisor Community

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Showing 86: English reviews
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Boston, Massachusetts
Reviewed 2 weeks ago

The place was clean and cheap. Staff was very nice. Small breakfast setup in the morning is nice. Right next to the highway so avoid that end of the hotel for noise reasons. You can walk around the corner five minutes and find decent restaurants.

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Helpful?
Thank FunHuman
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Thank you for taking the time to share your experience. I am glad to see you had a clean, comfortable room and that you enjoyed our affordable rates. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Houston, Texas
Reviewed January 11, 2017 via mobile

The black female night auditor was so nice and attentive. She even upgraded my room to a huge suite and offered to extend my stay for the same rate. Great location and modern rooms w kitchens. Great for superbowl LI & the manager Abraham will see to it you enjoy your stay(s).

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Thank M M
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

The team and I appreciate you taking the time to share your experience. It is great to see one of our staff members were able to assist you properly and that you valued the customer service as well as the good condition of your room.

Jackson, Mississippi
Reviewed January 1, 2017

Very nice! Friendly Staff. My room was very clean and everything was done neat and in order. Excellent hotel, I sometimes stay here when I am here for work. The staff is alright, nothing bad to say but not as friendly as other hotels I stay at. Overall it is a nice hotel and I would stay there again.

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Helpful?
Thank yazhzhang
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Your satisfaction with your stay is great to read. Reading your positive comments regarding your clean room accommodations and approval of you overall experience is good to know. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Houston, Texas
Reviewed December 30, 2016 via mobile

The young lady Stacey at the front desk was very friendly and helpful and resourceful. She made sure my stay was comfortable and accommodating. Great for a bodybuilder like me who travels and cooks his meals. Grocery stores were also reasonably close.

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Helpful?
Thank larrypowell745
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Your comments regarding your stay are much appreciated. It's great to hear that you received excellent customer service from our staff and that the fully equipped kitchen was convenient so you can stick to the strict routine for a bodybuilder. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring...

Reviewed December 29, 2016 via mobile

I enjoyed this place at first because of its very nice staff and secondly because of its facilities. The rooms have a small kitchen with dishes, microwave, refrigerator and cooking heater. You can cook if you wish. There is clothes cleaner and dryer machines at the first floor so you can easily wash and dry your clothes. The staph made...

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Helpful?
Thank Shahr2831
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

The staff and I read your review, and would like to thank you for writing such positive things about your stay with us. It is good to know you valued the amenities, such as the fully equipped kitchen and the laundry facilities. Thank you again for your review. We look forward to seeing you in the future, should your travels...

Reviewed December 24, 2016

everthing was nice, great pricing... Jordan was the most awesome! Good location for food fun and shopping. I would recommend this hotel to anyone whos traveling and in need of a home away from home environment!

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Helpful?
Thank jess g
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Thank you for taking the time to write a review about your stay. It is great to see you enjoyed our affordable pricing and that our location was close to much to do in the area. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Houston, Texas
Reviewed December 7, 2016

Very clean and nice, book on Expedia for better rates. Also they have good coffee, no eggs or anything like that. Very continental at best. Non smoking . Staff made it very clear at time of booking....

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1Thank TexasAD
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Thank you for taking the time to share your experience. It is great to see you enjoyed your accommodations and our affordable rates. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed November 29, 2016 via mobile

I am very impressed with the staff here at Extended Stay Greenway Plaza Houston, TX. Everyone that works here makes it special and personalized for each guest that checks in. The two that I had the most interaction with was Stacy and Abraham. They where very knowledgeable, professional, courteous, kind, and friendly. I would reccomend staying here to anyone I...

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Helpful?
3Thank Daniel C
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Your feedback is important. Thank you for sharing. I am pleased to read you were well accommodated by our staff with excellent customer service. Stacey and Abraham will be informed on the great job they are doing. It is also good to know you would recommend our hotel. Once more, thank you for posting your review. We look forward to...

Houston, Texas
Reviewed November 21, 2016

Jordon at the front desk is the reason for the five star rating. She provided excellent customer hospitality and had the most wonderful personality. She made our stay very pleasant and her service made up for what the hotel lacked in amenities. Great service at this location.

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1Thank princeleopoldmaxxie
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

It is so rewarding to read you had an excellent stay with us. Thank you for your comments. The memorable customer service you received it what we strive to provide for all guests. Jordon will be informed on the amazing job assisting you. Thank you again for sharing your experience with us. We would love to see you again, should...

Urbana, Ohio
Reviewed November 21, 2016

Maybe it's a Houston thing, but in other states I visited, for the same price you can get a hospital-clean room. This room was stinking, everything was really old and scraped, the bed sheets were hard and smelled like a soviet train. Out of the toiletries, there was one bottle of hair conditioner. Who took the shampoo remains unknown.

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Helpful?
Thank joulemax
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - Greenway Plaza, responded to this review

Thank you for providing feedback regarding the events that took place during your recent stay with us. We pride ourselves on being able to provide a great hotel for a great value, so we are sorry to hear that there were issues with an odor, and missing hair care products. To uphold our company's high standards, we will monitor and...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza

Address: 2330 Southwest Fwy, Houston, TX 77098-4702
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $91 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Med. Ctr. - Greenway Plaza 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston
Extended Stay Houston
Houston Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Med. Ctr. - Greenway Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quieter rooms are at the back.”
 of 5 bubbles Roadkill82, May 27, 2016 | Read review
“I wouldn't stay here.”
 of 5 bubbles 610charlier, Sep 16, 2015 | Read review
“don't stay here need management to meets us that care. from corprate”
 of 5 bubbles williamrB2220BP, Sep 7, 2015 | Read review
“It's good hotel, "worky" hotel. If you supposing to be in touristic place, then this is not for you.”
 of 5 bubbles Prestoch, May 30, 2015 | Read review
“Stay as far back from the freeway as you can”
 of 5 bubbles jaykayCalgary, Feb 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question