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Wyndham Garden Houston Willowbrook

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18818 Tomball Pkwy State Highway 249, Houston, TX 77070-3502
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Traveler (25)
Room & Suite (23)
Dining (3)

About

Location
Cleanliness
Service
Value
Welcome to Wyndham Garden Houston Northwest-Willowbrook hotel! We are proud to be a smoke-free facility. Located in the Technology Corridor of Houston, minutes from Hewlett Packard and only 20 miles from downtown Houston and George Brown Convention Center, the Wyndham Garden Houston hotel offers superb location with exceptional service. We invite you to experience our 151 newly remodeled guestrooms and suites, offering one of the best accommodations in Houston. Essentials for business travelers include a business center, complimentary high-speed Internet access, fitness center, full-service restaurant, & Rewards Program. We are also minutes from International businesses, restaurants, and entertainment venues, including several shopping options. We are also just 18 miles from George Bush Intercontinental Airport and 30 miles from William Hobby Airport. We re sure you will agree that the Wyndham Garden Houston Northwest-Willowbrookhotel is one of the best hotels around Houston.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Children Activities (Kid / Family Friendly)
Shuttle bus service
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
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171Reviews1Q+A15Room tips
Traveler rating
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Popular mentions
My company arranged a two week stay at the Wyndam Garden Houston Willowbrook. My first night I found a bed bug crawling on my pillow. I went to the front desk and got a room change to the far end of the hotel. The next room had roaches. The hotel is nastly and should be condemned. I am totally unsatisfied with my stay.
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Review collected in partnership with this hotel
Response from WyndhamG49189, General Manager at Wyndham Garden Houston Willowbrook
Responded Oct 23, 2019
Hello Sir, I appreciate learning about your experience and I can assure you, I would share your sentiment if I were in your place. I apologize for the condition you found our hotel in. We have taken measures to change the professional exterminating company we were using and replaced them with one who comes highly recommended from other hotel managers I contacted. We do not take the issue lightly and our guests overall satisfaction is the most important factor we strive to accomplish. Unfortunately, we were not able to achieve that during your visit. I would like to personally apologize to you and extend some type of goodwill, in appreciation for you reaching out to us. Please contact me at your earliest convenience and thanks again for sharing your experience with us. Sincerely, Noel Salinas General Manager 281-970-4888 gm@wyndhamwillowbrook.com
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I saw big cockroach 3 times in the room, I can take anything else. But cockroach? That's pretty harsh (200 minimum) Next problem is air conditioning system Cooling is good but odor ... Might be change to air conditioner filler
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Review collected in partnership with this hotel
Response from WyndhamG49189, General Manager at Wyndham Garden Houston Willowbrook
Responded Oct 23, 2019
Hello Onlys112, Thank you for sharing and allowing us to know about your recent stay in our hotel. I apologize for the issues you encountered and I can assure you that we have taken measures to correct the problem moving forward. Our previous commercial exterminating company was replaced with one which comes highly recommended by several other hotels in the area. And, we are currently finishing a maintenance project addressing all air conditioners. Our guests satisfaction is always our most important focus. Unfortunately, we were not able to achieve our goal during your visit. Please allow me the opportunity to apologize to you in person. You may reach me at the contact information listed below. Thanks again for sharing with us and I look forward to hearing from you soon. Sincerely, Noel Salinas General Manager 281-970-4888 gm@wyndhamwillowbrook.com
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Friendly and professional staff, top management support for our party of 70 people. Enjoyed the food, drinks, room. We will stay longer next time to enjoy the indoor pool, jacuzzi, on-site restaurant and bar. Great value for this hotel along with the service. I will recommend all of my business friends to stay if they travel to Houston.
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Review collected in partnership with this hotel
My husband is a car transporter and we needed a nice clean safe comfortable hotel to relax before we headed back on the road. This facility is not the cleanest. The bed had a bug on the sheets, which made me very nervous about other bugs. So of course a strip search under the linen was necessary. The exercise room was trashy. The water fountain had trash around it. There was pizza and empty cups left in the sitting area. The trash at the front door was overflowing. The glass doors (entrance and side doors) look like they havent been clean in months. The hotel is NOT clean. I will not stay here again and would not recommend this place to anyone.
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Enjoyed the bed. Very comfortable Comfortable beds. Good night sleep . Quiet and clean. Pool and hot tub .great staff very accommodating and helpful. Would definitely stay here again. Good prices. Food delivery was free
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Review collected in partnership with this hotel
Previous
PRICE RANGE
$63 - $103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn houston northwest willowbrook hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
151
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Frequently Asked Questions about Wyndham Garden Houston Willowbrook
Which popular attractions are close to Wyndham Garden Houston Willowbrook?
Nearby attractions include Aerodrome Ice Skating Complex (0.6 miles), Movie Tavern (0.5 miles), and Get Air (0.5 miles).
What are some of the property amenities at Wyndham Garden Houston Willowbrook?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Wyndham Garden Houston Willowbrook?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Wyndham Garden Houston Willowbrook?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Wyndham Garden Houston Willowbrook?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Wyndham Garden Houston Willowbrook?
Conveniently located restaurants include P.F. Changs Bistro, Mango Tree, and Churrascos.
Are there opportunities to exercise at Wyndham Garden Houston Willowbrook?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Wyndham Garden Houston Willowbrook?
Yes, dry cleaning and laundry service are offered to guests.
Does Wyndham Garden Houston Willowbrook offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Wyndham Garden Houston Willowbrook?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Wyndham Garden Houston Willowbrook?
Many travelers enjoy visiting Cypress Top Historic Park (8.2 miles).