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Towneplace Suites Houston Brookhollow

Traveler (18)
Room & Suite (10)
Dining (4)
About
Location
Cleanliness
Service
Value
The TownePlace Suites Houston Brookhollow hotel located in Northwest Houston, TX is a pet-friendly, extended stay hotel. Guests of our Marriott hotel enjoy spacious suites with free wireless internet, fully functional kitchens, and complimentary breakfast daily. Our location is near many area restaurants, attractions, shopping and events in the Houston area.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Trendy
HOTEL CLASS
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Location
Full view
42Car recommended
Grade: 42 out of 100
55Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
12820 Northwest Fwy, Houston, TX 77040-6302
Getting there
George Bush Intercontinental Airport14 mi
Hobby Airport19 mi
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Reviews & more
71Reviews
42Photos
0Q+A
14Room tips
Traveler rating
  • 28
  • 29
  • 10
  • 3
  • 1
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  • English
Popular mentions
The building is on the older side, the building only has one elevator, which was on the other side of the building from our room. With that said though the premises are clean and inviting. What really made this experience very good were the staff. Particularly the manager, Ali
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Response from Ali K, Assistant General Manager at Towneplace Suites Houston Brookhollow
Responded Sep 5, 2018
Dear Richard, Thank you for taking the time to write us such a wonderful review! We are thrilled to have provided you with exceptional service in an excellent room. We hope to provide you with another fantastic hotel experience whenever you travels bring you back to our area. Warm regards, Ali Khan
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Pros: - Good location! Close to a lot of restaurants and shopping - Clean - Small but inviting lobby with coffee, hard candy, and cookies available - Relatively quiet - Complimentary breakfast Cons - I passed by it, difficult to see from road. Located behind Denny’s - The photos
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Response from Colin K, Manager at Towneplace Suites Houston Brookhollow
Responded Jun 28, 2018
Dear mmorgan72, Thank you for your review. We're glad that you enjoyed our location and amenities. However, your comments on our outdoor hot tub are concerning. I was not aware that we were advertising a pool on our listing. I will be contacting several sites to ensure that we are not falsely advertising a pool at our property, since we do not have one. If you would like, I'd love to know where you saw a pool advertised so that I can correct this issue. You can contact me at the number below. Please accept my apologies, Colin K Assistant General Manager (713) 690-4035
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Such a nice hotel. It was clean, it was quiet, & the front desk staff was very friendly & helpful. We ended up staying an additional night simply because we enjoyed it so much. Our room was nice & the kitchenette came in handy. I’d absolutely stay here again.
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Response from Colin K, Manager at Towneplace Suites Houston Brookhollow
Responded Apr 17, 2018
Dear DaniiDee530, Thank you for taking the time to write us such a wonderful review! We are thrilled to have provided you with exceptional service in an excellent room. We hope to provide you with another fantastic hotel experience whenever you travels bring you back to our area. Warm regards, Colin K Assistant General Manager
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We stayed here a couple of nights when in town visiting family. The desk clerks were very kind both times. The first night we had a queen bed with sofa sleeper. The sofa sleeper was so uncomfortable that my son had to use pillows under him to sleep. Otherwise it was a nice
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Response from Colin K, Manager at Towneplace Suites Houston Brookhollow
Responded Apr 2, 2018
Dear Mcook03, Thank you for taking the time to review our property. We are glad to hear that our staff service and cleanliness met your standards. We hope to provide you with a better experience the next time your travels bring you to our area. Colin K Assistant General Manager
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I have worked a lot in this area and have always stayed across the highway (290), I decided to try the other side this time and was pleasantly surprised on how much quieter it was. Located behind Denny's and across from the Brickhouse food and drinks were covered. My room was
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Response from Rita S, General Manager at Towneplace Suites Houston Brookhollow
Responded Feb 6, 2018
Dear Steve B., Thank you for your 4 star review of the hotel. We are pleased that this location was quiet and fit your needs. Anna will be excited to see you again at breakfast on your next visit. Sincerely
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"Call ahead to verify the details of the room to ensure it mets your lodging needs"
"accessibility to the commercial area and Shopping."
"The rooms at the rear are the quietest but noise isn't really an issue."
"Within walking distance of several eateries."
"Great location beside the construction."
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PRICE RANGE
$71 - $154 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
TownePlace Suites Houston Central/Northwest Freeway
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
85
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