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Extended Stay America - Houston - Northwest

69 reviews
#251 of 518 Hotels in Houston
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Traveler (14)
Room & Suite (22)
Dining (1)
Overview
  • Excellent51%
  • Very good15%
  • Average10%
  • Poor11%
  • Terrible13%
Travelers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness center
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Houston - Northwest
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (69)Write a Review
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All reviewsan extended period of timefront deskenjoyed my stayplace to staycomfortable bedrooms were cleanfree wifiwalking distancegreat stayhollisteresakitchenettetvcleanlinessbusiness
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1 - 5 of 67 reviews
Reviewed 1 week ago

Awesome hotel, great people, and the monthly rate was absolutely outstanding. The staff was always very helpful and accommodating. The manager, Krissy took the time to know me personally and super responsive to all of my requests. I would highly recommend the hotel to anyone.More

Review collected in partnership with Extended Stay
Thank X7578XUmichaelk
Response from 00esa, Manager at Extended Stay America - Houston - NorthwestResponded 1 week ago

Michael, it was our pleasure having you as our guest at Extended Stay America. We are delighted to read you had an amazing stay with us and loved our friendly staff. We will be surely sharing your praises with the entire team for providing you...More

Hotel's Favorite
Reviewed May 29, 2017

Recently stayed at this hotel for a few weeks getting some business matters done. It was great. Felt very comfortable. The staff was always professional and Kim was also great to deal with. Rooms were clean and there is a lot of space. Loved the...More

Thank 753sean
Response from 00esa, General Manager at Extended Stay America - Houston - NorthwestResponded May 30, 2017

Thanks so much for the excellent review of Extended Stay America - Houston - Northwest - Hwy. 290 – Hollister. It is wonderful to read that you were comfortable here and were very pleased with your well-appointed room and the service you received from our...More

Reviewed 3 weeks ago

I enjoyed my stay at this hotel, other than the slow internet, everything was great...Bobby and every other staff made my stay a very comfortable one. They were ever ready to help in whatever way they can. I thank you all.More

Review collected in partnership with this hotel
Thank Wasiu A
Response from 00esa, Manager at Extended Stay America - Houston - NorthwestResponded 3 weeks ago

Wasiu, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you were impressed with our courteous service. We will be sure to share your compliments with the entire team, especially Bobby. Your...More

Reviewed November 27, 2017

The hotel was okay. I would stay here again, to be sure; so keep that in mind when you read my review. My hotel reviews are judged on three primary points: is the hotel clean? Quiet? Is the bed comfortable? Cleanliness leaves a lot to...More

Thank VagabondMedic
Response from 00esa, Manager at Extended Stay America - Houston - NorthwestResponded November 28, 2017

Thank you for your visit to our hotel and for your online review. We are committed to offering every one of our guests an exceptional stay, and we apologize that we did not do so for your visit. We are always looking for ways we...More

Reviewed October 10, 2017

Other hotel guests stacked trash in the hallways. The trash containers in the stairwells make reek of trash. The tub didn't drain properly, and the police, and fire departments were called due to suspected arson.More

Review collected in partnership with Extended Stay
Thank cornellj169
Response from 00esa, Manager at Extended Stay America - Houston - NorthwestResponded October 11, 2017

Thank you for your review. On behalf of our entire team, please accept our apologies for providing you with anything less than a satisfactory experience. Please be assured that we are taking immediate steps to avoid such problems in the future. It is our goal...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Things to do
Pool
Fitness Center with Gym / Workout Room
Details
Price range
$71 - $88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$71 - $88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (14)
Room & Suite (22)
Dining (1)
Hotel & Grounds (7)
Bathroom (2)
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Room Tips
"Consider another hotel if possible; if not, the rooms I saw were all the same as my review."
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"Get a suite they are cool"
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"Go to another hotel like I did"
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"Stay somewhere else."
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