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    Extended Stay America - Houston - Northwest

    5454 Hollister St, Houston, TX 77040-6122
    +1 877-432-9997
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    12/24/2017 12/25/2017
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    $71
    $71
    $71
    Traveler (14)
    Room & Suite (22)
    Dining (1)
    Overview
    • Excellent52%
    • Very good14%
    • Average10%
    • Poor11%
    • Terrible13%
    Travelers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Suites
    Fitness center
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Houston - Northwest
    Special Offer: Save up to 10% TODAY!
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (67)
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    1 - 5 of 65 reviews

    Reviewed 2 weeks ago

    The hotel was okay. I would stay here again, to be sure; so keep that in mind when you read my review. My hotel reviews are judged on three primary points: is the hotel clean? Quiet? Is the bed comfortable? Cleanliness leaves a lot to...More

    Thank VagabondMedic
    Response from 00esa, Manager at Extended Stay America - Houston - NorthwestResponded 2 weeks ago

    Thank you for your visit to our hotel and for your online review. We are committed to offering every one of our guests an exceptional stay, and we apologize that we did not do so for your visit. We are always looking for ways we...More

    Hotel's Favorite
    Reviewed May 29, 2017

    Recently stayed at this hotel for a few weeks getting some business matters done. It was great. Felt very comfortable. The staff was always professional and Kim was also great to deal with. Rooms were clean and there is a lot of space. Loved the...More

    Thank 753sean
    Response from 00esa, General Manager at Extended Stay America - Houston - NorthwestResponded May 30, 2017

    Thanks so much for the excellent review of Extended Stay America - Houston - Northwest - Hwy. 290 – Hollister. It is wonderful to read that you were comfortable here and were very pleased with your well-appointed room and the service you received from our...More

    Reviewed October 10, 2017

    Other hotel guests stacked trash in the hallways. The trash containers in the stairwells make reek of trash. The tub didn't drain properly, and the police, and fire departments were called due to suspected arson.More

    Review collected in partnership with Extended Stay
    Thank cornellj169
    Response from 00esa, Manager at Extended Stay America - Houston - NorthwestResponded October 11, 2017

    Thank you for your review. On behalf of our entire team, please accept our apologies for providing you with anything less than a satisfactory experience. Please be assured that we are taking immediate steps to avoid such problems in the future. It is our goal...More

    Reviewed October 5, 2017

    There are so many positives to mention.....Great STAFF, the rooms are top notch, very comfortable bed, great kitchen (up to date, microwave, refrig, oven , cabinets etc .), Full size bathtub in a comfortable up to date bathroom, all fixtures are up to date and...More

    Review collected in partnership with Extended Stay
    Thank jameswC7593YO
    Reviewed July 28, 2017

    I was disappointed in the service as the copy machine wasn't working and I couldn't use the card I wanted. I also had to wait for someone to show up at the desk to unlock the lobby door. The hotel had a stale odor, and...More

    Review collected in partnership with Extended Stay
    Thank sharmonc937
    Response from 00esa, General Manager at Extended Stay America - Houston - NorthwestResponded July 29, 2017

    Thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies. Please be assured that we are taking steps...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $67 - $88 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, TripOnline SA, Hotwire and Cancelon so you can book your Extended Stay America - Houston - Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Extended Stay Deluxe Houston-Northwest Hotel Houston ,
    • Extended Stay Houston ,
    • Houston Extended Stay
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    Traveler (14)
    Room & Suite (22)
    Dining (1)
    Hotel & Grounds (7)
    Bathroom (2)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Consider another hotel if possible; if not, the rooms I saw were all the same as my review."
    Read review
    "Get a suite they are cool"
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    "Go to another hotel like I did"
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    "Stay somewhere else."
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