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Candlewood Suites Houston by the Galleria

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4900 Loop Central Drive, Houston, TX 77081
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Candlewood Suites Houston by the Galleria
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89 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Houston by the Galleria
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Showing 85: English reviews
Springfield, Louisiana
Level Contributor
79 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 7, 2013

I stayed here on business for a few meetings. The front staff greeted me and was very polite and helpful when I checked in. The rooms were clean and well stocked. I would stay here again if ever in the area!

Helpful?
Thank TLB_017
Broken Arrow
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 31, 2013

First I would like to say the staff at the Candlewood Suites is excellent! Attentive, responsive, helpful, no issues.Great staff. The hotel is very convenient. Great location. Also, everyone who stayed there is very friendly--lots of people who are there for long stays. The hotel has been remodeled and is well furnished and attractive. The few things I wish I... More 

Helpful?
2 Thank Renee H
IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear Renee H, We appreciate you taking the time to share your feedback regarding your stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance to us... More 

Cincinnati, Ohio, United States
Level Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 8, 2013

This is my first stay in a Candlewood property. Quite frankly I wasn't sure what to expect, especially after the highly unusual process for checking in at 11:15pm on a Monday night. The room is nicer than expected and is truly built as a suite for extended stay guests. The rooms are a nice size, although not huge. All include... More 

Helpful?
Thank Ali M
Marilda D, General Manager at Candlewood Suites Houston by the Galleria, responded to this review

Thank you Ali M for taking the time to offer such wonderful feedback regarding our hotel and your stay with us. Please note that we are a pet friendly hotel and we hope that the next you visit us and one of the pets is disturbing you, please let us know so that we can inform the pet owners. We... More 

Hartford, Connecticut
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed March 19, 2013

The suites are nice. New carpet, comfortable bed, a feeling of clean and new. The front desk has limited hours so good luck if you need to ask a question during the night or even at 6am. They have complimentary coffee all day--theoretically--but the machine was broken when I was here. The fitness room is--predictably--tiny. They have an honor system... More 

Helpful?
Thank Lisa F
IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear Lisa F, We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy the hotel suites and comfortable beds were to your satisfaction. However, I am sorry for the inconvenience you may have had due to the amenities and location. We would like to assure you that... More 

Houston
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 21, 2013

Came here last minute needing a room and saw that this place had decent reviews, and was located near the Galleria. Sweet. When I got into the room I was pretty shocked at how nice the place was considering the price of the room. The room is a very nice size, has lcd which is on a wall stand that... More 

Helpful?
1 Thank iloveyoulol
Marilda D, General Manager at Candlewood Suites Houston by the Galleria, responded to this review

Thank you so much for your feedback. Our team works hard to deliver a memorable customer service as well as a great product. We appreciate your review and look forward to your return. More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 19, 2013 via mobile

I stayed in the Candlewood Galleria during february on business having stayed in this hotel for the last 4 years. Reasonably priced rooms which for the 1 bedroom suite I stayed in was fully refurbished to include new furniture, bathroom and flat panel tvs. Very clean and comfortable indeed. Add in the honesty based Candlewood cupboard (drinks, snacks & microwave... More 

Helpful?
Thank Iain R
Marilda D, General Manager at Candlewood Suites Houston by the Galleria, responded to this review

Thank you so much for your loyalty. We know that there are many hotel choices out there so we appreciate you for being faithful to us. We are excited to hear that you love the recent renovation updates and glad to hear you spreading the word. As for the WIFI, we appreciate your feedback and we working on an upgrade... More 

Whittier, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 22, 2013

If you arrive at Candlewood Suites after 11:00pm, you are expected to walk into a very small lobby, look on the wall that has lock boxes on it. Look up your last name and it corresponds with the lock box that has your room key in it. Kinda strange but doable. Then you find out that maid service only happens... More 

Helpful?
Thank bluzguy
IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear bluzguy, Thank you for taking time out of your busy day to write a review of our hotel. We are hospitality professionals who work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Please accept our sincere apology for the shortcomings you experienced... More 

Essex, UK
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 15, 2012

For anyone that has had to stay in the Galleria area, you will know you are hard pressed to find any hotel for under $185/night and that is what makes the Candlewood Suites such a great value. I had never stayed in a CS before and was pleasantly surprised. My room was very clean and modern. The bedroom/bath were spacious,... More 

Helpful?
Thank ashavor
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 5, 2012

I stay here every 3 weeks or so & EVERY time I come I get excellent customer service. They recently did a major renovation & rooms are awesome! This is truly the best value in the area. I highly recommend this hotel to anyone staying for a long OR short time in Houston. I will continue to stay here every... More 

Helpful?
1 Thank Anastasia B
Dallas, Texas
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 3, 2012 via mobile

Pros: - cheap -close to galleria area - beds are comfortable Cons: - Front Desk clerks are for the most part friendly but you have to catch on them on right day - Wireless is awful - towels are rough - some of the hotel neads work ( hallways, etc)

Helpful?
Thank Ben N
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home™ Bedding Collection.The Candlewood Suites Houston by the Galleria Hotel, is you best choice for alternative corporate housing, temporary housing and extended stays. We have easy access to Houston's Downtown business district, Galleria business district and the Greenway Plaza. Our suites, big and built for comfort, are the ultimate accommodations for business travelers. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Work efficiently at your oversized executive desk with two separate phone lines and free high-speed Internet access. Relax in the overstuffed recliner while you enjoy the CD player or watch a DVD from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel too (fees apply). The Candlewood Suites Houston by the Galleria Hotel is located less than half a mile south of the Galleria - One mile from Greenway Plaza and three miles from Reliant Park. ... more   less 

Additional Information about Candlewood Suites Houston by the Galleria

Address: 4900 Loop Central Drive, Houston, TX 77081
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $89 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites Houston by the Galleria 2*
Number of rooms: 122
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Also Known As:
Candlewood Suites Houston By The Galleria Hotel Houston
Houston Candlewood Suites
Candlewood Houston
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