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Candlewood Suites Houston Westchase

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Candlewood Suites Houston Westchase
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53 Reviews from our TripAdvisor Community

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Showing 52: English reviews
San Francisco, California
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here from labor day weekend (/9/3 to 9/5/2016). The place is very noisy...and the room air conditioners and the fridge make enough noise level to make you sleepless. Even though, it says non-smoking rooms the entire hotel is filled with smoke smell.... i won;t stay again and won;t recommend if you need a good night rest

Helpful?
Thank gkv2014
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 12, 2016

Visited houston for couple of weeks on an official trip and we landed on Candlewood Suites. It was cheaper than most luxury hotels but the rooms did not disappoint.. The rooms were spacious enouugh with fully functional kitchen. There was a mini gym which was useful especially if your an avid health freak. The highlight was Wednesday evenings. Free snacks,... More 

Helpful?
2 Thank akash g
Homosassa, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 10, 2016

Very disappointed. I travel for my job 2-3 months at a time. I usually pick Candlewood because they are clean and well furnished. This one was a big mistake for me. The room itself is outstanding. Beautiful furnishing, set up quite nice. The first night I stayed there was a moldy/mildewy smell. It progressively got so bad that I had... More 

Helpful?
Thank roadsono
IHGService, Guest Relations Manager at Candlewood Suites Houston Westchase, responded to this review

Dear roadsono, Thank you for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager... More 

Houston, Tx
Level Contributor
69 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 3, 2016

I reviewed this hotel last December and rated it a 3. We've stayed there a couple more times since and we are pleased with the difference. While still offering only queen bed rooms, the attitude and energy of the staff has improved greatly. Everyone we've met over our last few visits have been kind, courteous and attended to our requests.... More 

Helpful?
Thank elkayandboro
CWSWestchase, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Thank you for your kind review! We are thrilled to hear that your suggestions were heard and you have been able to see the changes that we have put in place. Please keep us informed on ways we can better improve our property as your experience is of the utmost importance to us! Have a great day! Megan More 

Leduc, Canada
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 19, 2016

You either like or dislike this kind of hotel. First off I feel at home here......the basics of the candlewood is they are a minimalist type of hotel. Your room is only cleaned once per week so if you have a one week stay you wont get it cleaned. But you should know this going into it. It totally has... More 

Helpful?
1 Thank Worldwalker24
CWSWestchase, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Hello Worldwalker24, Thank you for your review! We appreciate you taking the time to give us and the social media world feedback on your experience. If there is ever anything that we can do to continue improving our services please don't hesitate to let us know. It is extremely important that we are servicing our guests needs. Have a great... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed May 17, 2016

Signed up for long term stay and very disappointed. 1. tv in workout room was out for at least 5 weeks 2. havoc system did not function properly. 3. guest allowed to stay at hotel and the cats that resided with her had fleas. no action. 4. wireless very intermittent. Several of the visiting staff from other hotels were great... More 

Helpful?
Thank Dw M
IHGService, Guest Relations Manager at Candlewood Suites Houston Westchase, responded to this review

Dear Dw M, Thank you for taking the time to leave us with your feedback. I sincerely apologize for any inconvenience you may have experienced due to some aspects of our hotel. Although it is truly regrettable that we did not meet your expectations, I appreciate that you have shared your concerns with us. Rest assured that it is in... More 

Level Contributor
11 reviews
5 of 5 stars Reviewed May 5, 2016

It was a very nice hotel. My fiance, daughter, and I stayed there for 8 nights and loved it. The rooms were clean, beds were comfy, had a table and full kitchen with everything you need to cook and eat with. I also love that they didn't skimp out on the soaps and shampoo/conditioners...it was the good name brand stuff.... More 

Helpful?
Thank Joanna V
Austin, Texas
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed April 4, 2016 via mobile

The check in was quite smooth and the check in staff was very accommodating as I had attempted to cancel reservations for staff that we not needed. The room was spacious with a teal accent wall by the bed. The unit had a full size fridge and two burner stovetop for cooking. The bed is foam so it felt soft... More 

Helpful?
Thank HalfspeedTravel
IHGService, Guest Relations Manager at Candlewood Suites Houston Westchase, responded to this review

Dear HalfspeedTravel, Thank you for taking the time to leave us with your feedback. It is regrettable that some of our amenities and services did not live up to your expectations. I sincerely apologize if you may have experienced any inconvenience. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order... More 

New Orleans, Louisiana
Level Contributor
206 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed February 10, 2016 via mobile

Room 324 was lovely but the bed was SO noisy! You just rolled over and it sounded like the box springs we're going to break, and we are not heavy folks. Time for a new bed support, Candlewood. Otherwise, nice people, soft pillows, and generally nice stay.

Helpful?
Thank NolaGal_2
Houston, Tx
Level Contributor
69 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed December 14, 2015

Having stayed in a few different Candlwood Suites around the coiuntry, we've usually enjoyed our stays at this brand. While this hotel is a good hotel, it doesn't live up to Candlewood standards. We've stayed there twice now and have not been able to reserve a king bed yet. I don't know if they don't exist here, or they're in... More 

Helpful?
Thank elkayandboro
IHGCare, Guest Relations Manager at Candlewood Suites Houston Westchase, responded to this review

Dear elkayandboro, Thank you for taking the time to write a review of our hotel. All our beds are queen-sized. It is regrettable that this did not work out for you so well. I also apologize if the level of service you have received was sub par. Let me assure your that these concerns will be looked into. I would... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and experience our new Comforts of Home™ Bedding Collection.Candlewood Suites Houston Westchase Hotel is an all-suites, extended-stay hotel located in the heart of the Houston Westchase Business District. Candlewood Suites Houston Westchase hotel, located just off of Beltway 8, provides easy access to all major Houston freeways. Fully equipped kitchens in every suite make this hotel the perfect option for the extended stay traveler. Oversized executive desks, two phone lines and free high-speed Internet access make Candlewood Suites Houston Westchase hotel the ideal extended stay hotel choice for the corporate traveler. 33% larger than a typical hotel and significantly more affordable than a corporate apartment, Candlewood Suites is the perfect for relocation, project, temporary assignment or training needs. Candlewood Suites Houston Westchase hotel offers both studio and one-bedroom suites. Unlike a corporate apartment, Candlewood Suites does not require a lease or minimum length of stay. Whether traveling to Houston for business or leisure, for one night or several months... Candlewood Suites Houston Westchase is the solution for your temporary housing needs. ... more   less 

Additional Information about Candlewood Suites Houston Westchase

Address: 4033 W Sam Houston Pkwy S, Houston, TX 77042-5099
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $67 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Houston Westchase 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Candlewood Suites Houston Westchase Hotel Houston
Candlewood Houston
Houston Candlewood Suites
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