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Candlewood Suites Houston Westchase

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Candlewood Suites Houston Westchase
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51 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Homosassa, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very disappointed. I travel for my job 2-3 months at a time. I usually pick Candlewood because they are clean and well furnished. This one was a big mistake for me. The room itself is outstanding. Beautiful furnishing, set up quite nice. The first night I stayed there was a moldy/mildewy smell. It progressively got so bad that I had... More 

Helpful?
Thank roadsono
Houston, Tx
Level Contributor
69 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I reviewed this hotel last December and rated it a 3. We've stayed there a couple more times since and we are pleased with the difference. While still offering only queen bed rooms, the attitude and energy of the staff has improved greatly. Everyone we've met over our last few visits have been kind, courteous and attended to our requests.... More 

Helpful?
Thank elkayandboro
CWSWestchase, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Thank you for your kind review! We are thrilled to hear that your suggestions were heard and you have been able to see the changes that we have put in place. Please keep us informed on ways we can better improve our property as your experience is of the utmost importance to us! Have a great day! Megan More 

Leduc, Canada
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 19, 2016

You either like or dislike this kind of hotel. First off I feel at home here......the basics of the candlewood is they are a minimalist type of hotel. Your room is only cleaned once per week so if you have a one week stay you wont get it cleaned. But you should know this going into it. It totally has... More 

Helpful?
Thank Worldwalker24
CWSWestchase, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Hello Worldwalker24, Thank you for your review! We appreciate you taking the time to give us and the social media world feedback on your experience. If there is ever anything that we can do to continue improving our services please don't hesitate to let us know. It is extremely important that we are servicing our guests needs. Have a great... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed May 17, 2016

Signed up for long term stay and very disappointed. 1. tv in workout room was out for at least 5 weeks 2. havoc system did not function properly. 3. guest allowed to stay at hotel and the cats that resided with her had fleas. no action. 4. wireless very intermittent. Several of the visiting staff from other hotels were great... More 

Helpful?
Thank Dw M
IHGService, Guest Relations Manager at Candlewood Suites Houston Westchase, responded to this review

Dear Dw M, Thank you for taking the time to leave us with your feedback. I sincerely apologize for any inconvenience you may have experienced due to some aspects of our hotel. Although it is truly regrettable that we did not meet your expectations, I appreciate that you have shared your concerns with us. Rest assured that it is in... More 

Level Contributor
11 reviews
5 of 5 stars Reviewed May 5, 2016

It was a very nice hotel. My fiance, daughter, and I stayed there for 8 nights and loved it. The rooms were clean, beds were comfy, had a table and full kitchen with everything you need to cook and eat with. I also love that they didn't skimp out on the soaps and shampoo/conditioners...it was the good name brand stuff.... More 

Helpful?
Thank Joanna V
Austin, Texas
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed April 4, 2016 via mobile

The check in was quite smooth and the check in staff was very accommodating as I had attempted to cancel reservations for staff that we not needed. The room was spacious with a teal accent wall by the bed. The unit had a full size fridge and two burner stovetop for cooking. The bed is foam so it felt soft... More 

Helpful?
Thank HalfspeedTravel
IHGService, Guest Relations Manager at Candlewood Suites Houston Westchase, responded to this review

Dear HalfspeedTravel, Thank you for taking the time to leave us with your feedback. It is regrettable that some of our amenities and services did not live up to your expectations. I sincerely apologize if you may have experienced any inconvenience. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order... More 

New Orleans, Louisiana
Level Contributor
206 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed February 10, 2016 via mobile

Room 324 was lovely but the bed was SO noisy! You just rolled over and it sounded like the box springs we're going to break, and we are not heavy folks. Time for a new bed support, Candlewood. Otherwise, nice people, soft pillows, and generally nice stay.

Helpful?
Thank NolaGal_2
Houston, Tx
Level Contributor
69 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed December 14, 2015

Having stayed in a few different Candlwood Suites around the coiuntry, we've usually enjoyed our stays at this brand. While this hotel is a good hotel, it doesn't live up to Candlewood standards. We've stayed there twice now and have not been able to reserve a king bed yet. I don't know if they don't exist here, or they're in... More 

Helpful?
Thank elkayandboro
IHGCare, Guest Relations Manager at Candlewood Suites Houston Westchase, responded to this review

Dear elkayandboro, Thank you for taking the time to write a review of our hotel. All our beds are queen-sized. It is regrettable that this did not work out for you so well. I also apologize if the level of service you have received was sub par. Let me assure your that these concerns will be looked into. I would... More 

Marina del Rey, California
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 6, 2015 via mobile

Clean hotel and comfortable rooms. They even have a reasonably priced lobby store if you need to pick up a late snack or dinner. The only issue here is, nearly all the employees act like their job is a prison sentence. They never say hello or seem to care that your a guest. One gentleman said hello to me. If... More 

Helpful?
Thank Barry P
IHGCare, Guest Relations Manager at Candlewood Suites Houston Westchase, responded to this review

Dear barry p, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the property and the comfort of the room received. We are also glad to know of... More 

Casper, Wyoming
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 8, 2015

This was very convenient to site of the seminars I was in Houston to attend. The room was clean and supplied with all of the basic cookware and utensils you may need. The free laundry was awesome, as I was there for two weeks. The only drawback was the distance to any restaurant or supermarket. However, this will not deter... More 

Helpful?
Thank Colter K
Questions? Get answers from hotel staff and past guests. Ask a question

75 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and experience our new Comforts of Home™ Bedding Collection.Candlewood Suites Houston Westchase Hotel is an all-suites, extended-stay hotel located in the heart of the Houston Westchase Business District. Candlewood Suites Houston Westchase hotel, located just off of Beltway 8, provides easy access to all major Houston freeways. Fully equipped kitchens in every suite make this hotel the perfect option for the extended stay traveler. Oversized executive desks, two phone lines and free high-speed Internet access make Candlewood Suites Houston Westchase hotel the ideal extended stay hotel choice for the corporate traveler. 33% larger than a typical hotel and significantly more affordable than a corporate apartment, Candlewood Suites is the perfect for relocation, project, temporary assignment or training needs. Candlewood Suites Houston Westchase hotel offers both studio and one-bedroom suites. Unlike a corporate apartment, Candlewood Suites does not require a lease or minimum length of stay. Whether traveling to Houston for business or leisure, for one night or several months... Candlewood Suites Houston Westchase is the solution for your temporary housing needs. ... more   less 

Additional Information about Candlewood Suites Houston Westchase

Address: 4033 W Sam Houston Pkwy S, Houston, TX 77042-5099
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $75 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites Houston Westchase 2*
Number of rooms: 123
Reservation Options:
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Also Known As:
Candlewood Suites Houston Westchase Hotel Houston
Candlewood Houston
Houston Candlewood Suites
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