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Extended Stay America - Houston - Galleria - Westheimer

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Extended Stay America - Houston - Galleria - Westheimer
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98 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Houston, Texas, Usa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Inadequate service for an extended stay. No kitchen utensils, cups, pans, not even a coffeepot provided. Front desk told me in a sullen tone it it their policy now to not provide these; I would have had to pick them up myself the next morning and lug them up to my room (with a brace on my right hand). No... More 

Helpful?
Thank Carol H
2 reviews
4 of 5 stars Reviewed July 18, 2016

They provide utensils and cocking gas.. so, you can cook and enjoy your homely food, if you know cocking.. the staff is friendly there. wifi speed is ok, not so good. They provide some kind of chocolates as breakfast, frankly, I don't like to eat chocolates as breakfast..

Helpful?
Thank Chenna K
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

Thank you for taking the time to write a review about your stay. I am pleased to read that our staff was friendly and you enjoyed the fully equipped kitchen a part of our amenities. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

Tacoma, Washington
Level Contributor
11 reviews
3 of 5 stars Reviewed June 27, 2016

We got a great price on this hotel which was good. It was very clean but old, the sheets were a little scratchy & the towels were even more scratchy. The staff was very friendly & helpful, but the room was just for sleeping. The in room refrigerator was very noisy (we unplugged it to sleep) and the light was... More 

Helpful?
Thank hbacht
Perth
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 8, 2016 via mobile

The hotel is very dated, linen is old and harsh to touch, there is no kitchen utensils in the room you have to request them in the lobby. Good location if you are wanting close to the Galleria. There are no safes available We have stayed in a few of these types of accommodations previously and this is defiantly one... More 

Helpful?
Thank ozzietravelers
Albertville, Alabama
Level Contributor
19 reviews
3 of 5 stars Reviewed February 17, 2016 via mobile

Hotel was clean and cheaper than others in the area. Also quiet enough but average accommodations. No frills. Bathroom fan was loud and breakfast choices minimum. Good for budget conscious and for long term as it has somewhat of a kitchen but nothing special.

Helpful?
Thank Paul J
Houston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 5, 2016

Although the hotel was nice and clean, the doors to lobby were small, and made it difficult to enter with full load of luggage. Also, housekeeping did not know we requested extended checkout, and were knocking on door many times, felt rushed. One of the windows to the room was left ajar. Front desk clerk was nice, but it was... More 

Helpful?
1 Thank HombreUSA
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 4, 2016

The WORST!!!! place ever -- facilities not terrible but the trash pick-up on Mon, Wed and Fri took place between 3:30AM and 7AM. Given location of trash bins, it sounded like a herd of elephants. After repeatedly complaining, I was told management could do nothing about it. I immediately checked out and have taken it off our company approved list.... More 

Helpful?
1 Thank fritojp
Shanghai, China
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 21, 2016

I Spent 3 weeks in this hotel in Jan. 2014. The room is quite spacious. Services and Amenities are ok. The small kitchen is quite handy that you could prepare some food. Shower water pressure was not good. The location is very good, it's next to a very authentic Italian restaurant and a pharmacy. And there are plenty shops including... More 

Helpful?
Thank Jie R
1 review
5 of 5 stars Reviewed November 25, 2015

My spouse and I have stayed at this Extended Stay many times. Each and every time we are greeted with a warm, friendly hello from Moazzam usually. He always asks how we are doing and how our family is. He even hugged me telling me Happy Thanksgiving today! Sheena, Guy and Julio are also very friendly and willing to help... More 

Helpful?
Thank Mandi B
Downsville, Louisiana
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 27, 2015 via mobile

We stayed here for three days, we had a very spacious room. It was clean and everything worked. Housekeeping and staff was really helpful anytime we needed them. They always said hello and was very good!

Helpful?
Thank Malissa P
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Galleria - Westheimer

Address: 4701 Westheimer Rd, Houston, TX 77027-4717
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $80 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Galleria - Westheimer 2.5*
Number of rooms: 110
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