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2/4/2018 2/5/2018
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    Extended Stay America - Houston - Galleria - Westheimer

    4701 Westheimer Rd, Houston, TX 77027-4717
    +1 877-432-9997
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    2/4/2018 2/5/2018
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    $71
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    Traveler (9)
    Room & Suite (13)
    Dining (1)
    Overview
    • Excellent38%
    • Very good16%
    • Average17%
    • Poor12%
    • Terrible17%
    Travelers talk about
    “long stay” (2 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (179)
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    1 - 5 of 164 reviews

    Reviewed 1 week ago

    Facts not fiction. This hotel experience was the worst ever. We checked in and immediately walked into a dirty room. It was too late at night to switch so we had to stick it out for the first night. The front door was dripping ooze....More

    Review collected in partnership with this hotel
    Thank 238taylorh
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 1 week ago

    Thank you for your review. It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues....More

    Hotel's Favorite
    Reviewed October 6, 2017

    I have stayed in three different hotels since being flooded out by Hurricane Harvey back on August 28. My stay at this property far exceeds my stay at either Moody Manor and Quality Inn. I have reviews for those posted. My stay here started with...More

    Thank Ask R
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded October 6, 2017

    Thank you for recognizing Denise for providing excellent service. We are very proud of him for having a passion to deliver a great experience to our guests. We will acknowledge and thank him personally for doing a great job. Thank you for your business. We look...More

    Reviewed 4 weeks ago

    Nice clean rooms, friendly staff, and quiet. Houston doesn't have a perfect area where everything is at hand, but this does quite well. 10 minute walk to the big shopping centre, and a bus stop right outside that takes you into downtown in 20 minutes....More

    Review collected in partnership with this hotel
    Thank jlg555
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 4 weeks ago

    Thank you for being our guest and for posting your review. We're so glad to know you were impressed with our location convenient for your needs and that you thoroughly enjoyed your stay with us. Your compliments will be shared with the team for their...More

    Reviewed 4 weeks ago

    Overal a good location for short or long term stay. Location was secure and clean. Great location for shopping and stores. Kitchen was minimal but could use some attention. Shower was basic. Room decoration felt a little dated and heavy. A very functional hotel.More

    Review collected in partnership with this hotel
    Thank S4842COroberta
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 4 weeks ago

    Thank you for being our guest. We're so happy to know overall you had a comfortable stay and loved our location conveniently close to the nearby attractions. However, we are sorry we missed meeting some of your expectation and have made a note of your...More

    Reviewed December 14, 2017

    Great location which is near a big mall. Stable WiFi connection. Grab and go breakfast for people on the go. No frills stay. There’s a small kitchen in the room to do some cooking. Quiet and safe area with ample parking.More

    Review collected in partnership with this hotel
    Thank wengsheng
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded December 15, 2017

    Thank you for staying at Extended Stay America. We are delighted to read you liked all the aspects of our hotel, especially our ideal location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Microwave
    Details
    • Price range
    • $78 - $125 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Extended Stay, Booking.com, Priceline, Travelocity, Hotels.com, Orbitz, Cancelon, TripOnline SA and getaroom.com so you can book your Extended Stay America - Houston - Galleria - Westheimer reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
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    Traveler (9)
    Room & Suite (13)
    Dining (1)
    Hotel & Grounds (13)
    Bathroom (1)
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    Ask a question
    Questions & Answers
    Rengan20
    March 1, 2016|
    Answer
    Response from Melissa S |
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    Room Tips
    "as far from the entrance as possible for quiet rooms"
    Read review
    "This place is always booked even without a hurricane. Check by phone before booking online."
    Read review
    "Choose a room that doesn't face Westheimer, it's less noisy."
    Read review
    "they have stairs to the second floor, no elevator"
    Read review
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